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Valuable additional data for modeling
What do you like best about the product?
Simple API, easy to integrate
Useful data for fraud check
Fast response time
Useful data for fraud check
Fast response time
What do you dislike about the product?
There are some bugs from time to time (in checking other platforms' info such as telegram, whatsapp, etc.)
What problems is the product solving and how is that benefiting you?
For incorporation into fraud and credit models
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A user friendly and constant evolving tool in fraud detection
What do you like best about the product?
Fast and accurate hits for multiple criteria
What do you dislike about the product?
Some bugs appear after major updates (but not serious ones)
What problems is the product solving and how is that benefiting you?
The search tool aids the team in finding and identifying certain suspicious individuals which leads to more rapid and accurate decision making.
Powerful tool at a low cost
What do you like best about the product?
How easy it is to use, as well the value that can add to our business
What do you dislike about the product?
So far we have not encountered any problems
What problems is the product solving and how is that benefiting you?
Fraud mitigation, it is what we are trying to solve
Helpful team you can rely on
What do you like best about the product?
As the first customer of SEON we are growing together with them. They have been improving their platform and add new features constantly. The UI look great and it is user friendly. The rule engine is very flexible and so far we managed to create rules for any problem.
What do you dislike about the product?
The UI is slow sometimes, but the support team helps if we aere stuck.
What problems is the product solving and how is that benefiting you?
As a PSP we are fighting card fraud with SEON.
Recommendations to others considering the product:
No advice.
Our SEON integration resulted in immediate improvement in fraud
What do you like best about the product?
Being able to reduce our fraud rate is already a significant benefit. But as a Front End Developer, being able to use the SEON Platform to create a good workflow for our support staff has been the best benefit.
What do you dislike about the product?
Personally it felt like the ramp up time to getting SEON integrated and live was a bit long, but that may have been more on our end that I wasn't a part of.
What problems is the product solving and how is that benefiting you?
With SEON we've stopped manually investigating every single user payment/withdrawal. There is much less hand holding needed to complete the process for each user, as SEON is keeping an eye on things.
Besides protecting us, taking that extra workload off our support staff has had huge benefits. Happier team members that solve more requests now.
Besides protecting us, taking that extra workload off our support staff has had huge benefits. Happier team members that solve more requests now.
Great platform helping airlines in fraud prevention
What do you like best about the product?
Very useful in checking emails and phone numbers and adds an extraordinary addition in the day-to-day transaction handling. Very cooperative support and they appreciate their customers.
What do you dislike about the product?
More thorough information would be good regarding the services SEON can provide.
What problems is the product solving and how is that benefiting you?
SEON gives us more information on the details that the booker provides us. Great help in day-to-day transaction handling and filter out fake emails.
Real Fraud stopper
What do you like best about the product?
It is a great toll to use it in our risk scoring, also WhatsApp flag helps to separate fraud and understand the profile of the customers
What do you dislike about the product?
At the beginning was challenging to understand the variables
What problems is the product solving and how is that benefiting you?
Fraud prevention while onboarding customers to our platform
Great tool to check digital identity, helped improve our credit process
What do you like best about the product?
Platform works reliable and we get valuable information on most inquiries. Adding SEON to our credit process has helped us improve our decision metrics.
You also get raw variables rather than only a score, so it can properly be integrated with other models.
You also get raw variables rather than only a score, so it can properly be integrated with other models.
What do you dislike about the product?
So far not many complaints. Would be nice to add additional features such as device fingerprinting.
What problems is the product solving and how is that benefiting you?
We use SEON for fraud detection and credit scoring
Recommendations to others considering the product:
Just do a test in your actual process, it's easy enough to sign up and get started.
Excellent anti-fraud system. Machine learning and 24/7 support make the system very cool
What do you like best about the product?
I have been working with the system for over a year.
1. The API is very user-friendly and can be integrated with another platform very easily
2. A lot of standard settings, which are enough to start
3. It is possible to create your own rules.
4. Machine learning
5. Support 24/7
6. Support in unusual situations
7. The company's management is very friendly and easy to contact
1. The API is very user-friendly and can be integrated with another platform very easily
2. A lot of standard settings, which are enough to start
3. It is possible to create your own rules.
4. Machine learning
5. Support 24/7
6. Support in unusual situations
7. The company's management is very friendly and easy to contact
What do you dislike about the product?
I would add tooltips when the user first enters a section. You can even put small video tutorials in the tips
What problems is the product solving and how is that benefiting you?
We verify payers when purchasing goods on our online platform.
Recommendations to others considering the product:
Don't be afraid to ask questions)
Innovative platform backed up with a very supportive team
What do you like best about the product?
The extensive amount of checks done on one single platform. It is a very useful tool to monitor traffic in the high risk industries as it provides very detailed user profiles. In addition any input done to the platform is used to enhance machine learning. The Seon team is always available for assistance even to provide customized advice for your particular business.
What do you dislike about the product?
The platform is so detailed that I don't always know how to use the platform to its full extent. But on the other hand the Seon team is always available to answer any questions that we have in a very detailed manner.
What problems is the product solving and how is that benefiting you?
We have been able to reduce fraud on our business and improve provider relationships.
Recommendations to others considering the product:
If you are a merchant dealing directly with high volumes of customers where there high potential of fraud, this is a good tool to help with the management of fraud monitoring.
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