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Recommend SEON
What do you like best about the product?
Very good API documentation and quite accurate fraud detection
What do you dislike about the product?
Pricing could be improved more downside.
What problems is the product solving and how is that benefiting you?
Using SEON in fraud detection processes.
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Fraud Prevention at it's best
What do you like best about the product?
How easy it is to use and the continued support from Seon team
What do you dislike about the product?
There is nothing. It does exactly what it says on the tin!
What problems is the product solving and how is that benefiting you?
Seon has helped us reduce multi-accounting, bonus abuse, affiliate fraud, self-exclusion fraud and much more. The amount of time saved not having to go through manual checks on accounts and the amount of information it provides so you get a complete overview.
Recommendations to others considering the product:
If you want a fraud prevention and Fraud detection tool which is easy to use, fantastic support and is great value for money, then look no further.
Great Customer Experience
What do you like best about the product?
The intensive data provided for decision making .
This makes the decision making process more seamless and detection of fraud transactions and accounts easily.
This makes the decision making process more seamless and detection of fraud transactions and accounts easily.
What do you dislike about the product?
No complaints so far, to improve better experience maybe some tooltip on the dashboard works a long way.
Self-help documentation can be better.
Self-help documentation can be better.
What problems is the product solving and how is that benefiting you?
Solve my issue on knowing a customer better and making accurate and precise decisions.
Fraud Fighters is right.
What do you like best about the product?
This is an extremely powerful toolset. It sort of scales with your experience with it. Anyone can log in here and see a ton of information useful in protecting yourself from fraudsters, but as well, useful in seeing what's happening in your business and with your customers. Extremely informative. Over time, the level of protection and control just increases.
What do you dislike about the product?
It did take me a little time to get used to some of the logic - it's not perfectly intuitive (although it certainly makes sense once you work it out). Takes a little practice to get the hang of it.
What problems is the product solving and how is that benefiting you?
There are a lot of different things we need to be aware of in our industry, and SEON helps us see most of them very easily. It's perfect for spotting people logging in on multiple accounts, and the information provided there helps us track down a lot of others that we need to be aware of.
Recommendations to others considering the product:
Definitely worth investigating. Spend some time checking out the documentation and certainly talk to the team if you can. If you're trying to protect yourself from fraud, this is what you need.
Good Platform
What do you like best about the product?
Scoring part is the good feature of the seon.
What do you dislike about the product?
Need to set the rules are very time taking.
What problems is the product solving and how is that benefiting you?
Need to identify fraud users
Excellent anti-fraud product
What do you like best about the product?
The customizability of the platform when compared to competitors.
What do you dislike about the product?
The UI can be a little difficult to learn initially.
What problems is the product solving and how is that benefiting you?
Anti-fraud and bonus abusers. Great at identifying potential fraudsters before action occurs.
Easy to use
What do you like best about the product?
Very easy and clear to use. Offer a wide range of checks and establish a quick connection between players.
What do you dislike about the product?
I don't have any issues for now. All is fine
What problems is the product solving and how is that benefiting you?
Fraudulent connections, suspicious IP's / my work become easier
Recommendations to others considering the product:
Highly recommend
Helpful, precise, able to fit in different business easily and an amazing support.
What do you like best about the product?
Efficient, able to perform a wide search in different fields, extremely useful.
What do you dislike about the product?
Occasionally, create a new rule can be challenging, however, support is usually just a message away.
What problems is the product solving and how is that benefiting you?
Helping spotting fraudsters, fraud rings and preventing frauds.
Fraud-fighting family
What do you like best about the product?
Operating an online casino brand in a fair and transparent manner, that puts the experience of the player first, is made challenging by those that are seeking to abuse, through identity theft and multi-accounting.
At arcanebet, we were determined to not allow the few to ruin the party for the many. This is how SEON crossed our path. SEON approaches the business of fighting fraud in a scientific way, but also through the experience of those that have successfully abused before. It offers a unique perspective that translates into a well thought-out product.
With SEON you're not just buying a tool that helps you detect fraudulent patterns in an early stage, with many available data points, you're also stepping into a family that is driven to help your business reach its goals. You can count on the expertise of the community managers to assess rule-sets you're making and to objectively look over evidence that has been compiled against a player, to help answer the question: is this justified and an accurate description of what transpired?
So what we like best at SEON is the powerful product, mixed with their driven and knowledgeable team, that makes them deliver on their promise: being a fraud-fighting family.
At arcanebet, we were determined to not allow the few to ruin the party for the many. This is how SEON crossed our path. SEON approaches the business of fighting fraud in a scientific way, but also through the experience of those that have successfully abused before. It offers a unique perspective that translates into a well thought-out product.
With SEON you're not just buying a tool that helps you detect fraudulent patterns in an early stage, with many available data points, you're also stepping into a family that is driven to help your business reach its goals. You can count on the expertise of the community managers to assess rule-sets you're making and to objectively look over evidence that has been compiled against a player, to help answer the question: is this justified and an accurate description of what transpired?
So what we like best at SEON is the powerful product, mixed with their driven and knowledgeable team, that makes them deliver on their promise: being a fraud-fighting family.
What do you dislike about the product?
The main challenge for SEON, as they scale and become bigger, will be to not lose that unique touch of community management and the leveraging of true experts in the field, to be able to stay one step ahead of those seeking to abuse.
What problems is the product solving and how is that benefiting you?
SEON helps objectifying fraud cases. Detecting advantage-play patterns is something we were doing internally, but in and of itself (when it does not represent a breach of the terms and conditions) it is not an issue. The issue only exists when fraudsters start doing it repetitively through organized ways of multi-accounting. SEON helped us link all those organized fraudsters.
This not only allowed us to take measures against those that abused, but more importantly, meant we did not have to hinder the genuine ones in their preferred way of playing. Ultimately, it helps us significantly to deliver on our own promise to our players: fast KYC's and withdrawals.
This not only allowed us to take measures against those that abused, but more importantly, meant we did not have to hinder the genuine ones in their preferred way of playing. Ultimately, it helps us significantly to deliver on our own promise to our players: fast KYC's and withdrawals.
Fantastic Fraud prevention tool for online payments
What do you like best about the product?
Ease of use and ease of implementation of it's Fraud API and it's user fingerprinting features.
What do you dislike about the product?
Automatically created Machine learning rules need to have a better way of filtering as many are not useful.
What problems is the product solving and how is that benefiting you?
We get alot of phishers trying to use our platform, with SEON it became easy to identify these before they are even allowed to use our platform.
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