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Excellent tool for research and combating fraud prevention
What do you like best about the product?
It has the possibility of being used with countless parameters. From personal data to various ones related, for example, to IPs.
What do you dislike about the product?
I would like to be able to use the tax code data as well.
What problems is the product solving and how is that benefiting you?
Fraud prevention
positive
What do you like best about the product?
I've been using this application for work, and I have to say—it’s incredibly easy and intuitive. From the very first time I opened it, I was able to navigate through its features without any confusion. The interface is clean and user-friendly, which really helps streamline my daily tasks. Whether you're tech-savvy or not, this tool makes work smoother and more efficient.
What do you dislike about the product?
The app is easy and intuitive overall, but some recent changes aren't immediately clear.
What problems is the product solving and how is that benefiting you?
client analysis during onboarding
My experience is very positive
What do you like best about the product?
I like the possibility of offering to set fraudulent parameters, the possibility of cross-referencing parameters, and checking the risky ones for the future.
What do you dislike about the product?
Honestly, I don't find any faults at the moment, perhaps the possibility of not ...
What problems is the product solving and how is that benefiting you?
no problem
A reliable solution in the fight against account handover
What do you like best about the product?
Seon offers a lot of insight when is well integrated into your app. With all the parameters offered by SEON, account monitor activity is very easy, having live actions but also the possibility to analyze and discover new patterns.
What do you dislike about the product?
I really like SEON, i wish to have a better approach for Customer Support, because is not possible to involve from the beginning the entire team when rise a ticket.
What problems is the product solving and how is that benefiting you?
We use SEON for accounts security monitoring and using it is more easy to have a clean customer base.
Interactive
What do you like best about the product?
Filters, customization, being able to download the numerous available data to perform analysis
What do you dislike about the product?
I would make it even more customizable, in every part of it.
What problems is the product solving and how is that benefiting you?
Extracting data sometimes is very cumbersome
SEON's partner satisfied with the level of support and the value of the delivered data.
What do you like best about the product?
What I find most helpful about SEON is how quickly and accurately it spots suspicious activity. The system is easy to use, and we can adjust the rules ourselves, so it fits our needs. Thanks to SEON, we catch more fraud without spending so much time on manual checks. We use SEON for customer risk assessment during initial KYC. The support team is also really helpful whenever we have questions.
What do you dislike about the product?
Sometimes SEON feels a bit complicated at first, and it takes a while to figure everything out. I also wish some options were easier to adjust without needing technical knowledge. Occasionally, the system flags something by mistake, so we have to double-check. But overall, it still helps a lot.
What problems is the product solving and how is that benefiting you?
SEON helps us catch fake users and dodgy activity before it becomes a problem. It saves us time and hassle because we don’t have to check everything by hand, and we feel more confident that our customers are safe.
It helped us a lot to refine rules for intercepting potential fraudsters
What do you like best about the product?
The simplicity in creating custom rules and Team availability in case support is needed
What do you dislike about the product?
Sometimes I find it challenging to upload files in different formats in order to create dedicated rules
What problems is the product solving and how is that benefiting you?
For the first time, we had an effective tool that allowed us to detect risky cases and block suspicious registrations
It is quite useful to identify fraudsters, and in many cases group of fraudsters.
What do you like best about the product?
It is very helpful to understand the customer profile.
If the data used are recently created or not; his geolocation, courier, connection with other customers.
If the data used are recently created or not; his geolocation, courier, connection with other customers.
What do you dislike about the product?
Sometimes issues on used device numbers.
The same device is counted more than once, once the user makes some changes on it.
The same device is counted more than once, once the user makes some changes on it.
What problems is the product solving and how is that benefiting you?
Identifying fraudsters, prevention of fraudulent customers, detection of fraudulent behaviors. Restriction of a number of countries where most fraud cases occur.
A good solution for tracking
What do you like best about the product?
identifying patterns and finding links between fraudsters.
What do you dislike about the product?
For the moment I like it. In future maybe I will come with something new.
What problems is the product solving and how is that benefiting you?
YES
Fast and intuitive
What do you like best about the product?
What I like most about Seon is the ability to step in promptly and immediately in creating custom fraud prevention rules. Based on the submitted data, it is possible to create personalized rules, test them, and deploy them into production. The rule creation process is also very intuitive, and if any difficulties arise, seon customer success team is very quick to provide support.
What do you dislike about the product?
I dislike the way of communication : some changes made over time were not communicated, according to me, in a sufficiently clear way. Some implementations, such as the one made to the fraud risk score calculation method for telephone number, have proven to be limiting for our fraud prevention measures.
What problems is the product solving and how is that benefiting you?
Seon is helping my team work more proactively, searching for new solutions and developing new fraud prevention rules. The team is able to test rules, propose new ones, and thus be more actively involved in prevention efforts.
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