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Very helpful tool in order to create scores and evaluate behaviour in transactions
What do you like best about the product?
What I like best from seon is the flexibility I have as a client to create new rules and define parameters. Also, the team is very open to receiving new suggestions for new features we would like to add in any needed case. I like the different kind of variables available for custom rules, they are very helpfull.
What do you dislike about the product?
One thing it could improve is the creation of new Machine Learning Rules but only applied for Chargeback Label, as if we measure the efficiency by looking only to the Status DECLINE we would be missing or biasing our rule.
What could also change is that it is not always available the option to Test the rules in the existing data, that would help us a lot to understand the impact of turning on any rule
What could also change is that it is not always available the option to Test the rules in the existing data, that would help us a lot to understand the impact of turning on any rule
What problems is the product solving and how is that benefiting you?
Seon has brought me the capability of implementing new rules and measuring new variables in the transactions we are processing. In that case it is very helpfull to understand patterns in our transactions
Recommendations to others considering the product:
It is a very powerfull tool. Take your time to learn from it and you will be able to do some really good job
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Seon Review
What do you like best about the product?
I like that it is a convenient place to get general information on emails and IP addresses.
What do you dislike about the product?
I wish that the IP address information was more useful and I am not sure that it can correctly identify all VPNs
What problems is the product solving and how is that benefiting you?
It helps me to determine whether an account is for a real person or just some bot activity.
Recommendations to others considering the product:
I prefer just using the web browser; the app does not seem to work well for me when reviewing more than one account.
SEON saves a lot of time.
What do you like best about the product?
The tool is very useful in terms of identifying fraud or the linked accounts. It is very easily understood with certain parameters that pick the linkages in accounts.
What do you dislike about the product?
I feel the downside of this tool is that there are many improvements to be brought into. Here something like identifying the exact and strong related accounts is to be improvised.
What problems is the product solving and how is that benefiting you?
Benefits are that the detection of linkages has become much more easier than earlier. it helps us to identify the multi account abusers and the duplicates created.
Recommendations to others considering the product:
Navigate more to understand more.
Seon integration
What do you like best about the product?
Account management, easy integration and cool portal.
What do you dislike about the product?
None at the moment, i will need more time before I can write something.
What problems is the product solving and how is that benefiting you?
ATO and stolen cards
Useful review tool with a time saving browser extension
What do you like best about the product?
SEON provides a well rounded overview of a person during a fraud review. The dashboard is customizable and you can add, remove, snd rearrange information to make it personalized to your needs. The browser extension allows for quick searches of key information without needing to go into the full tool.
What do you dislike about the product?
When reviewing persons that have been involved in a transaction (say a buyer and seller), SEON will show an IP link even though the two parties never logged in from the same IP. Also, while the browser extension is a great tool, the functionality to hover over a piece of information (i.e. email address) makes it difficult to click on links under or near the SEON pop-up. It would be nice if IPV6 was clickable like IPV4.
What problems is the product solving and how is that benefiting you?
SEON provides easy access to review emails, IPs, and credit card BINs. The IP heat map is an easy way to see where activity is taking place and if billing information matches logins. The functionality to see how information is updated, such as changing the name on the account or card helps to easily see if verification with the person is needed. The efficiencies offer time savings benefits.
Recommendations to others considering the product:
Get yourself familiar with the product. Make sure to take the time to play with the settings and customize it to your needs. It will work well for you if you take the time to set it up.
I have worked Payment agent for 3 months in iGaming company
What do you like best about the product?
Finding bonus abusers and suspicious of fraud.
What do you dislike about the product?
Occasionally, searching for customer addresses ware not working.
What problems is the product solving and how is that benefiting you?
We can save our work time for efficiency by SEON
Fraud tool that is simple to use and very effective
What do you like best about the product?
SEON staff are very knowledgeable and guide you expertly through the set up of rules. They also provide great analysis and insight and are the best thing about SEON.
What do you dislike about the product?
Exporting reports is a little trickier, but the team is always on hand to help.
What problems is the product solving and how is that benefiting you?
We are limiting fraud and able to identify targeted fraud rings. We have blocked fraudsters from being able to transact with us. We are seeing a 0.2% drop in our CB rate due to the fraud rules which is very positive.
Would recommend to Seon to any company looking to fight fraudsters!
What do you like best about the product?
The ability to customise your own rules, ease of use.
What do you dislike about the product?
It would be nice to see Seon transition over to 24/7 support.
What problems is the product solving and how is that benefiting you?
Decreasing fraudulent transactions and bonus abuse.
The functionalities of Seon I find are very user friendly, easy to navigate, and informative.
What do you like best about the product?
One of the things I love the most about Seon is how quickly and easily you can check customer connections using cookie hash, allowing you to easily identify any potential duplicate accounts or fraud related issues with ease and efficiency.
What do you dislike about the product?
I find scrolling through the used IP's in activity can get a bit tedious at times, but this can be alleviated through the use of filters and the like. If this was made more streamlined to highlight any uncharacteristic behaviour it would be amazing.
What problems is the product solving and how is that benefiting you?
I use Seon every day in my role to analyse any potential connections between accounts to mitigate the potential risks of any fraud or money laundering related activities, thus protecting the business from any potentially risky customers.
Recommendations to others considering the product:
Use it as much as you can, play around and become familiar, it can really work wonders.
Seon is great
What do you like best about the product?
SEON has allowed us to almost completely automate our fraud prevention process. It is truly a machine-driven workflow. SEON Sense gives fraud managers a complete end-to-end solution with flexible features to fit the way you do business and has lowered our fraudulent chargeback rates by almost 90% since we first started using it.
What do you dislike about the product?
Not much, pricing is fair, Service is responsive. We really like the tool. We had some issues with response times from their API, but very sporadic and not for a while.
What problems is the product solving and how is that benefiting you?
Finding Fraud Islands, working in the Gaming Industry Money in, Money out is very lucrative for organized fraudsters, Seon helps us tremendously with identifying these islands.
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