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Very customer-friendly and comfortable platform to use whenever it is your turn to recognize fraud
What do you like best about the product?
1. A possibility to blacklist most-likely fraudulent patterns of the possible customers;
2. A possibility to monitor transactions that are most-likely fraudulent with the rules you have already created and blacklisted
2. A possibility to monitor transactions that are most-likely fraudulent with the rules you have already created and blacklisted
What do you dislike about the product?
1. I dislike that some transactions during the transactions monitoring appear Risky and need to be reviewed when it is understandable that according to the blacklists and rules created these transactions should 100% go to Decline;
2. I do not like that SEON sees a potential fraud or a rule break only when the customer is depositing, it could be very nice if those things could have been checked when the customer logs in to the platform, as well
2. I do not like that SEON sees a potential fraud or a rule break only when the customer is depositing, it could be very nice if those things could have been checked when the customer logs in to the platform, as well
What problems is the product solving and how is that benefiting you?
1. Finding fraudulent customers;
2. Monitoring incoming transactions;
3. A really helpful possibility to blacklist customers with potentially fraudulent patterns before-hand
2. Monitoring incoming transactions;
3. A really helpful possibility to blacklist customers with potentially fraudulent patterns before-hand
Recommendations to others considering the product:
It is very easy to start a SEON journey even by yourself since the platform during the first usage shows everything you may need during an introduction video showing what and where you may do
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Best service
What do you like best about the product?
I really enjoy the huge amount of tools SEON is offering which helps to prevent most of unlikely activities
What do you dislike about the product?
nope, everything runs perfectly with nothing to be improved
What problems is the product solving and how is that benefiting you?
Fraud
Recommendations to others considering the product:
Keep it up
I have been working with Seon for 3 months at Gambling industry
What do you like best about the product?
Detailed IP geolocation checks, screening of personal data for fraudulent indicators, check for social media profiles (very helpful in CDD process), rules management system is quite easy to use without specific knowledge (this means friendly environment). Great tool for manual search on lot of parameters like card BIN, card details etc, not so many providers have such solution
What do you dislike about the product?
Unclear Rule for "Domain is free provider", in time where most people are using gmail accounts it is too many false positives and too many alerts on such rule which makes employee work more time wasting
What problems is the product solving and how is that benefiting you?
A lot of fraudulent users could be found, specially whose who use the same data in their personal profiles, this specially helps if there is fraud attack from one related group which could be catched fast using SEON solution
Recommendations to others considering the product:
Deeply go through all opportunities of Ruleset configuration
Great functionality
What do you like best about the product?
easy to adjust to the specific needs and add new features, user-friendly interface
What do you dislike about the product?
Haven't found any issues yet. Transaction monitoring alerts sometimes could work better.
What problems is the product solving and how is that benefiting you?
Transaction monitoring, fraud prevention.
Recommendations to others considering the product:
The best market solution so far, I had experience with multitasking features
Is comfortable enough for quick reviews
What do you like best about the product?
You can customize it for you however you want. There is a wide range of tools you can make specially for yourself and use them in rules which are useful for specific type of business
What do you dislike about the product?
Unfortunatley even with this programm is quite difficult to create a unversal stopper of frauders and confirmator of normal clients, so sometimes you have to pay attention to non-frauders
What problems is the product solving and how is that benefiting you?
First of all by this program you can stop the whole bands of frauders, which are much mire harmful, then single frauders. Such bands launder money very quick and in huge amount
My experience so far is positive. have not used fully but all functions work.
What do you like best about the product?
IP checking for VPN and checking if database is used.
What do you dislike about the product?
nothing, all is good and smooth. No bad experience so far.
What problems is the product solving and how is that benefiting you?
Mostly fighting fraud due to compliance reasons. We have benefited saving customers funds.
A tool that covers our needs and support
What do you like best about the product?
THE DASHBOARD IS SUPER USEFUL AND DYNAMIC, I LIKE TO EDIT RULES IN IT.
What do you dislike about the product?
I would like them to contain more effective test environments.
What problems is the product solving and how is that benefiting you?
REDUCING FRAUD IN CREDIT CARD TRANSACTIONS
A very useful source of data
What do you like best about the product?
The various data sources that SEON collects identify whether a person actively uses a phone number or not. This information is highly beneficial for automatic decision-making.
What do you dislike about the product?
The sandbox environment SEON currently offers only separates the configurations and statistics. If possible, we would like to have a true sandbox for testing purposes.
What problems is the product solving and how is that benefiting you?
We are a financial company that offers a fully online onboarding process. SEON's data helps identify whether a number the customer used for registration is a frequently used number or not, and thanks to this source of information, we can minimize our risk via an automatic process.
Practical and complete tool
What do you like best about the product?
The usability to be able to put into practice the services offered, the complete information it provides
What do you dislike about the product?
I would look for a more efficient way to be able to group the complete information in the transaction module when we make filters, for example when we get to the final screen I understand that the information could be compacted in some cases and be more visually pleasing.
What problems is the product solving and how is that benefiting you?
We use it to score risk on certain transactions with risky characteristics that we identify from our controls and from Seon input.
I like the ease of use of Seon and the quick response when we ask for help
What do you like best about the product?
The dash is very simple, and the people at seon are very helpful.
What do you dislike about the product?
Machine learning does not suggest good rules, it lacks logic.
What problems is the product solving and how is that benefiting you?
We use it mainly for credit card payments, but we expect to be able to use it for all of our users' transactions.
Recommendations to others considering the product:
It would be great to be able to analyze the data in the seon dash, not only create rules but also identify fraud patterns, analyze data and from that create rules
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