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Good Experience
What do you like best about the product?
This tool has allowed us to make more accurate reviews of our customers' data, helps us to provide greater security in our transactions, and to perform data matching that we were unable to do before.
What do you dislike about the product?
I would like to achieve a more accurate like, social networks of the data to be reviewed.
What problems is the product solving and how is that benefiting you?
It allows us to validate the identity of data we were not sure of.
Great anti-fraud service
What do you like best about the product?
Seon helps us to find customers who are trying to deceive us. It is possible to flexibly configure personalized rules. Friendly interface and good reporting functionality.
What do you dislike about the product?
I would also like to be able to track the use of virtual machines and services for device replacement.
What problems is the product solving and how is that benefiting you?
Seon helps to quickly detect multi-accounts
4 years of outstanding performance. Keeps on improving and providing new useful features
What do you like best about the product?
Wide data range, additional insight into the customer's identity and new AI features. The interface can be customized according to the type of business, goals and preferences. Keeps on consistently doing it's job. Some new features like fraudulent network history and AI summary made it more efficient than ever before.
What do you dislike about the product?
Can't say anything bad about the product, significant improvements were made over the last few years and all of the previous issues were well worked on.
Recent forced change of contract terms from pay-as-you-go format to a long term fixed volume yearly commit is a significant downside given that it doesn't synergize well with seasonal business models, however it's important to note that this downside is unrelated to the product itself.
Recent forced change of contract terms from pay-as-you-go format to a long term fixed volume yearly commit is a significant downside given that it doesn't synergize well with seasonal business models, however it's important to note that this downside is unrelated to the product itself.
What problems is the product solving and how is that benefiting you?
It is a helpful fraud prevention tool that solves the problem of credit card fraud and fraudulent disputes.
Additionally, it's very useful when it comes to highlighting links between different customers and identifying account takeovers and identity theft.
Additionally, it's very useful when it comes to highlighting links between different customers and identifying account takeovers and identity theft.
Great tool if you take the time to get into and configure it correctly
What do you like best about the product?
The extensive functionality and how the different modules are set up, it creates a lot of room for rule creation and everyday use, especially how matches are displayed, being able to export data in any list and of course the wonderful and supportive staff are the main selling points I'd say.
What do you dislike about the product?
You recently changed the transaction overview, it is slower to load and react than the previous one (it reloads the whole page when going back from transaction details), which is not very good as even the old interface had the tendency of taking quite long to load in some cases.
Some things are missing too, like being able to assign a specific time during which a rule would be active.
Exports have been improved in the sense that you can limit it to the columns that are displayed, even better would be if you get a selection popup that displays all possible columns grouped by the respective field, where you can select them all together or individually.
Some things are missing too, like being able to assign a specific time during which a rule would be active.
Exports have been improved in the sense that you can limit it to the columns that are displayed, even better would be if you get a selection popup that displays all possible columns grouped by the respective field, where you can select them all together or individually.
What problems is the product solving and how is that benefiting you?
It is an immense help in catching fraudulent registrations and suspicious logins / account takeovers early on, thanks to the good implementation and rule creation with the help of your staff we have been able to get the activity to next to nothing, compared to before.
Very easy to maneuver and super use friendly.
What do you like best about the product?
Great app, use it multiple times a day. Its super easy to create different fraud rules to detect fraud patterns for the company. Everything you need to know is literally in one space. you're able to check connections in seconds.
What do you dislike about the product?
TBH the app is great, theres nothing that I dislike about it.
What problems is the product solving and how is that benefiting you?
Literally a time saver on detecting various fraud patterns.
Very Good Software
What do you like best about the product?
Allows us to review members account easier
What do you dislike about the product?
The constant timeouts and case sensitivity.
What problems is the product solving and how is that benefiting you?
Purchase Issues
Pretty accurate, but for sure there are some rules that could be changed in order to help us more.
What do you like best about the product?
Very intuitive and easy to use plus has a lot of information about the players and how bonus abusers operate.
What do you dislike about the product?
Device hash I think it's not accurate and useful.
What problems is the product solving and how is that benefiting you?
Helps me a lot to connect with bonus abusers and prevent their fraudulent activity.
good tools for audit compliance
What do you like best about the product?
check clones information and check the report details of the customer
What do you dislike about the product?
sometimes the platform loading too long and I need to wait
What problems is the product solving and how is that benefiting you?
very nice tool
Seon
What do you like best about the product?
The precise information regarding players issues
What do you dislike about the product?
Nothing thus far. Everything is working well
What problems is the product solving and how is that benefiting you?
Purchases issues. It tells you the exact issue for the issues so we can communicate with the relevant team to find a solution or if no fraud take actions right away
It is easy to use and there is very little guess work. Super user friendly and easy to navigate.
What do you like best about the product?
It is userfriendly and accurate and fast
What do you dislike about the product?
Too many tabs to see all of the necessary info
What problems is the product solving and how is that benefiting you?
Helping me to accurately identify potential breaches in the company's policy and handle them
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