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SEON has revolutionized our internal fraud prevention procedures in our ongoing customer monitoring.
What do you like best about the product?
The user friendly environment. Very straightforward and easy to use. I also like how our success manager continues to be communicative with out team whether for something small or big and how patient he is with our knowledge development especially with regards to the rules and machine learning rules.
What do you dislike about the product?
I am unable to think of anything relevant to mention which I dislike about SEON
What problems is the product solving and how is that benefiting you?
SEON helps us monitor customers who may belong to fraud rings and try to open multiple accounts on our platform to abuse our services.
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It is very easy to use and responsive
What do you like best about the product?
The best part is we can view multiple phone numbers and emails at the same time, and compare them in a single tab and it is easy for us
What do you dislike about the product?
I don't have any dislikes it does exactly what I need it for, and it has good integration
What problems is the product solving and how is that benefiting you?
It helps us determine the owner of phone number and email if the details are available, this also makes us understand the actiivty of the email and how recent it was used, which helps us in determining the legetimacy of the contact.
Efficient software - very reactive coworkers
What do you like best about the product?
Their software is very efficient for our purposes. They are also very reactive and always willing to help.
What do you dislike about the product?
Nothing, SEON has been nothing but helpful
What problems is the product solving and how is that benefiting you?
Fraud and linked customers
Review
What do you like best about the product?
It has a good solutions to detect fraund , has the tecnology to detect anonymus users a prevent to pass that
What do you dislike about the product?
in some cases dont notify when some rule dont work correct
What problems is the product solving and how is that benefiting you?
detect users with social network linked in phone and email
Using SEON as fraud fighter is a must.
What do you like best about the product?
Seon is verry user friendly with a good customer support.
What do you dislike about the product?
nothing much to say about what's wrong with seon, you need to try this and see if it can complete your tools.
What problems is the product solving and how is that benefiting you?
Helps us a lot to find new linked users
Extremely effective for fraud detection
What do you like best about the product?
SEON is very user friendly and easy to implement on a day to day usage. I work as a fraud analyst and I never miss using this tool in my detective work. Customer support is easy to reach and actions are taken fast.
What do you dislike about the product?
So far all my experiences have been overly positive.
What problems is the product solving and how is that benefiting you?
It helps us differentiate fraudulent charges on our airline between genuine ones. Also helps us in sending defenses for incorrect chargebacks.
Fight
What do you like best about the product?
Various Data points you can use to detect fraud
What do you dislike about the product?
Limitations of use some people can hide their data
What problems is the product solving and how is that benefiting you?
Fraud is a big impact on business
Very efficient anti fraud tool with a clear product
What do you like best about the product?
Clarity. The data model of the information provided by seon is clear.
The custom rules are very powerful
Good documentation and knwoledge base
Good support
The custom rules are very powerful
Good documentation and knwoledge base
Good support
What do you dislike about the product?
Billing module is broken.
Fraud networks is a big problem. I believe seon could help us more identify those networkds
Fraud networks is a big problem. I believe seon could help us more identify those networkds
What problems is the product solving and how is that benefiting you?
Digital footprint is well captured by seon
It provides us many signals we can use to prevent fraud on manual or automatic journeys
It provides us many signals we can use to prevent fraud on manual or automatic journeys
I find SEON very effective at preventing fraud and easy to integrate with our systems.
What do you like best about the product?
Seon customer support is top-notch. The team is responsive and always ready to assist with any issues or question
What do you dislike about the product?
Like many fraud prevention systems, SEON can have a steep learning curve for new users, especially for businesses that lack in-house expertise in fraud prevention or machine learning
What problems is the product solving and how is that benefiting you?
SEON helps detect and prevent unauthorized access to user accounts by analyzing login behavior and flagging suspicious activities
Easy to use while making complex features very usable and intuitive
What do you like best about the product?
SEON support is some of the best I've seen. Response times is within 24hrs. This allows us to address troubleshoot the implementation of new features.
What do you dislike about the product?
One of the downsides is that SEON is missing complex dashboards. This makes sense because they want to focus on the core mission and allows organizations to use dedicated dashboard platforms of their choice.
What problems is the product solving and how is that benefiting you?
SEON addresses fraud detection in our ecommerce marketplace. It provides email and device intelligence. This allows us to quickly find repeat emails that are fraudelent and also repeat devices in account creation.
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