Coralogix
CoralogixExternal reviews
External reviews are not included in the AWS star rating for the product.
Logging and monitoring have provided solid dashboards and ongoing issue analytics
What is our primary use case?
What is most valuable?
In my experience, the best feature Coralogix offers is that the dashboard is pretty good.
Coralogix has impacted my organization, but I have noticed nothing different; it is similar to other solutions. Coralogix feels the same as other solutions; there is nothing special about faster incident resolution, better visibility, or improved collaboration.
What needs improvement?
I think Coralogix can be improved with flexible dashboards. Creating specific views, such as saving a dev environment as a separate view rather than adding filters every time, would be great.
For how long have I used the solution?
I have been using Coralogix for more than six months.
Which solution did I use previously and why did I switch?
Before Coralogix, I used a lot of tools including Elasticsearch and Kibana.
Which other solutions did I evaluate?
I switched from Elasticsearch to Coralogix because it is a logging solution. We are not a logging company, so it is a build versus buy decision. The hassle of hosting is very easy, and we do not want to solve that problem.
What other advice do I have?
Coralogix's dashboard and search capabilities do not help me in any particular way. I feel Coralogix is expensive, but I am not sure if I have seen a return on investment since using it; I have not saved time, reduced costs, or needed fewer employees. I gave this review a rating of 9.
Feature-Rich Platform with Excellent Support and Easy Integration
Centralized monitoring has improved real-time issue tracking and reduced root cause analysis time
What is our primary use case?
Coralogix serves as my main observability tool, similar to Kibana and Datadog. It provides observability and monitoring of all troubleshooting for all infrastructures and systems in real time. I can analyze and perform root cause analysis in real time, and it helps with logs and real-time access to logs, whether they are structured or unstructured types. It covers all databases, applications, and application-specific logs such as traces. I can use that alongside all metrics, security data, and dashboards. There are certain dashboards available, so most of the use cases we have been using this.
On a day-to-day basis, the use cases for Coralogix include integrating dashboards, integrating Slack and Teams notifications for all opportunities. Alongside, I get the logs in real time and can store whatever is necessary. I can archive certain logs as well, and it has security information and event management, the SIEM capabilities. It can integrate with Prometheus and Grafana, the open-source technologies available, and the open telemetry technologies that are available in the market today.
A specific scenario where Coralogix helped me is when we log into services and systems, and most of the time certain nodes in the cluster, one of the nodes gets down. When one of the nodes is down, I need to log into certain logs or check the services to determine which services are down, and based upon the services, I need to go to the specific log section, take out the logs and see. During the timestamp, I have to analyze the logs along with the timestamp and see what is happening. I need to see the post-event analysis and post-event logs to determine why the server or machine is down, what the cause is, and any specific issues. Coralogix helps with all real-time logs, pattern, and real-time analysis, providing an overview of what is happening. Instead of directly logging into the server, I just go to the Coralogix dashboard and see the logs and the machine, and I perform my RCA, whether I am the system engineer or the system administrator.
What is most valuable?
One of the best features that Coralogix offers is that it is integration friendly. I can seamlessly work with different cloud providers including AWS, Azure, and GCP. I can monitor Kubernetes or Docker platforms as well, and I can integrate with the DevOps chain including Jenkins and all infrastructure code, Terraform, or Ansible.
Coralogix has positively impacted my organization by providing a centralized console to monitor the dashboard, giving me rich flexibility to see different sorts of data that is spread across the logs, metrics, or traces, which are the typical pillars of the observability tool. I have the interface where I can use the drag-and-drop feature, and I can create different types of charts. Mainly, I have the line charts and time series ones that I generally use in many use cases, gauges, tables, pie charts, or markdown widgets. These are the ones generically available, and I can switch between the visualization types. I am getting the underlying query in that and can import and export dashboards built upon the JSON format. I can have my own APIs integrated with my dashboards as well, such as with Terraform, which is useful for scaling across my environments. Regarding root cause analysis, mainly what I can do is correlate across all of the layers because the main logs that I work on are storage-related, including CIFS, NFS, SAN traffic, and the metrics including storage, throughput, or VM resource usage. Being able to view logs, metrics, or traces available, I get all of these in one place, and I can do root cause analysis much quicker.
What needs improvement?
I feel there should be room for improvement with Coralogix. Since we are in the present-day generation, I believe there can be more AI integration. Many AI tools are out in the market, and the focus should be on integrating AI with Coralogix as well as expanded capabilities for all notification centers or notification routing. I would appreciate more integrations with different vendors for notification and support.
In terms of documentation, I think there can be more user-friendly documentation that stresses more on day-to-day issues.
For how long have I used the solution?
I have been using Coralogix for more than two to three years.
What do I think about the stability of the solution?
In my experience, Coralogix is stable as I have not faced any downtime or reliability issues.
What do I think about the scalability of the solution?
Handling scaling with Coralogix is good, as it is easy to scale up or down as my needs change. Coralogix handles growth and increased workloads smoothly regarding scalability.
How are customer service and support?
My experience with customer support is neutral, as I have not needed help from their support team. Once I deal with them for any issues, I will know more about their support.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I did previously use a different solution, specifically evaluating all the solutions available in the market alongside Coralogix. We did use Datadog as well, which is similar to Coralogix. At times we prefer going with partners requiring high-end visibility and more integration and use cases; during those times, customers ask for Datadog. However, when they are more price-sensitive, we typically opt for Coralogix.
How was the initial setup?
My experience with pricing, setup cost, and licensing for Coralogix is that everything was straightforward without challenges.
What was our ROI?
I have seen a return on investment with Coralogix, particularly in terms of time saved. There is no need to struggle over things; I have to get the things in place, and because it is a straightforward deployment, especially since most of my environments are in the cloud and a mix of on-premises, it has been straightforward.
What's my experience with pricing, setup cost, and licensing?
To monitor and manage costs associated with Coralogix, I analyze my trend, looking at how the data is being ingested. Generally, it is charged based on what we store, and therefore there are certain measures we take internally to keep this aligned and reduce our costs to a certain phase.
Which other solutions did I evaluate?
Before choosing Coralogix, I evaluated other options, particularly Datadog.
What other advice do I have?
My advice for others looking into using Coralogix is that I would definitely recommend it if they are price-sensitive and need an observability tool with all of the capabilities in the observability chain, covering logs, metrics, and traces. With Coralogix in place, users can get most of the things sorted for developers and operations teams. Typically, the support or operations team will have more analysis into issues or what is happening in the systems or infrastructure, allowing them to analyze at a faster scale rather than directly logging into machines. I would rate this product an 8 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
A Cost-Effective and Powerful APM Tool for Observability
SIEM with great integration with AI
- dashboard and information can be customize as what we need
- security rule can be integrated with one and another easily
- to have AI for creating query so we don't have spend to much time in there
it helps to understand the logs easier
good experience
Great product with potential expanding features that can be done in the future
Data prime give you capabilities to done complex query and give the visibilities for user.
And AI, make it more easy to build complex query data prime.