The use case for my organization is that we need a vendor to host our metrics.
Coralogix
CoralogixExternal reviews
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Vendor facilitates smooth onboarding and reliable metric visibility
What is our primary use case?
What is most valuable?
The most valuable feature of Coralogix is that it is a very good vendor for metrics. There are a few competitors in the market, such as Datadog. However, Coralogix has ease of use and the ability to use OpenTelemetry agent, which is open source. This makes onboarding or changing a vendor in the future easier.
Coralogix benefits my organization by providing visibility to what is happening in our services and infrastructure. It is essentially an observability, metrics, and logging tool to monitor our infrastructure.
What needs improvement?
Change might not be the correct word, but with every service, there is always room to improve. They are improving their services daily and deploy new features. When we had missing features that we needed, they developed and published them quickly.
The features we were missing in the past were related to the way we see our metrics and aggregate our data. It was not a problem or an issue, but rather features we needed to view our data in specific ways. Once they realized these features were missing, they developed them rapidly.
I would appreciate seeing more AI integration aspects.
For how long have I used the solution?
I have been using Coralogix for a year and a half.
How are customer service and support?
I have worked with the customer service and support for Coralogix a couple of times. My experience with them is that they resolved my issues quickly. They were very responsive and thoroughly communicative.
How would you rate customer service and support?
Positive
What other advice do I have?
Coralogix monitors our infrastructure and our services send data, or the Coralogix agents scrape data from our applications. That is how we integrate Coralogix with our applications.
Their pricing is competitive and their product is stable. We have not experienced any stability issues thus far. Integrating AI is the most interesting aspect currently, and they could potentially integrate AI deeper into their product to show us more insights.
I have used Datadog in the past as a competing product. Datadog is a successful and very good product, but the pricing is very high, which is one of its downsides.
On a scale of one to ten, I would rate the support as nine and Coralogix overall as nine, with one being worst and ten being best.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Positive features improve workflow despite needing better integration
What is our primary use case?
Our company's use case for Coralogix is to protect our customers and support some attacks because here in Brazil, EFT is responsible for that.
What is most valuable?
The most valuable feature of Coralogix is the Social Security feature designed to protect machines that run on various systems such as Windows Server, including all versions from 2008 to 2022. The solution supports any Linux operating system distribution and can also be used to back up Mac systems.
The benefit of Coralogix for my organization is that Five9 is feature-rich, but we're not utilizing all available tools due to our size, with about 65 users split across three teams. This limits our use of analytics and other Five9 tools.
What needs improvement?
If I could improve Coralogix in any way, I would suggest additional customization options for our dashboards.
The customizable dashboards haven't really helped with my company's efficiency at all, and I think there's room for improvement.
For how long have I used the solution?
[Full sentence answer to 'For how long have I used the solution?' from the text.]
What was my experience with deployment of the solution?
I was part of the deployment at all, and since I'm new to the company, I haven't had the opportunity to talk to Coralogix customer support yet.
What do I think about the stability of the solution?
The overall stability and reliability of Coralogix are excellent, and I rarely encounter issues.
There are no downtimes, no crashes, or any performance issues that I've noticed since we started using it.
What do I think about the scalability of the solution?
The product is scalable, and I believe it will grow with our needs.
How are customer service and support?
I don't know what the experience overall with them is, but I've heard good things.
How would you rate customer service and support?
Positive
Which other solutions did I evaluate?
When I compared Coralogix to DataDog, the pros include better usability and features, while the cons involve some learning curves with both products.
What other advice do I have?
The integration capabilities of Coralogix are perfect, and they work seamlessly with our existing tools.
I use the customizable dashboards from Coralogix, and they provide great insight into our data.
My overall experience with the pricing and licensing is good, and I appreciate the transparency.
The solution integrates with other tools, which is a significant advantage for our workflows.
On a scale of one to ten with one being worst and ten being best, I would rate Coralogix an eight for its performance and features.
Coralogix review from Razorpay
What do you like best about the product?
Structural representation of json view .
What do you dislike about the product?
Nothing liked as such. I liked everything.
What problems is the product solving and how is that benefiting you?
Debugging and monitoring the issue.
Coralogix: A Powerful and Insightful Log Analytics Solution
What do you like best about the product?
Coralogix stands out as a robust log analytics and observability platform, particularly praised for its real-time data processing, cost-efficiency, and scalability. One of its strongest assets is its ability to handle high-volume log ingestion with minimal latency, making it ideal for dynamic environments like Kubernetes, cloud-native applications, or serverless architectures. The platform’s tiered pricing model, which decouples costs from data retention periods, allows teams to prioritize recent logs for analysis while archiving older data cost-effectively—a significant advantage over competitors that charge premium rates for long-term storage. Coralogix’s LiveTail feature is exceptionally useful for real-time debugging, enabling users to stream logs instantaneously as they occur, which is critical for troubleshooting production issues. Its built-in machine learning and anomaly detection automate root cause analysis by identifying unusual patterns (e.g., error spikes or latency surges), reducing manual investigation time. The platform also excels in data optimization, offering dynamic parsing, structured JSON support, and granular filtering to reduce noise and focus on actionable insights. Developers appreciate its flexible query language (combining Lucene and SQL-like syntax), which balances power with accessibility for both simple searches and complex aggregations. For security-conscious organizations, While the UI may lack some polish compared to alternatives, its dashboards and alerts are highly customizable, and integrations with AWS, GCP, Azure, OpenTelemetry, and Prometheus simplify embedding it into existing workflows. Overall, Coralogix is a compelling choice for teams seeking a cost-predictable, scalable solution that balances deep analytics with operational simplicity, whether for startups or enterprises.
What do you dislike about the product?
Complex queries on massive datasets can sometimes be slower compared to competitors optimized for high-speed analytics.
Dashboard loading times may lag with high-cardinality data.
Dashboard loading times may lag with high-cardinality data.
What problems is the product solving and how is that benefiting you?
For Birdeye, Coralogix has transformed observability from a reactive cost center to a proactive enabler of reliability and efficiency. By reducing costs, accelerating debugging, and integrating seamlessly with our stack, it empowers developers to focus on innovation rather than firefighting. While minor improvements are needed, its ROI justifies it as a cornerstone of our DevOps strategy.
Streamlined Logging & Monitoring with Excellent Support
What do you like best about the product?
Coralogix offers a powerful and intuitive platform for log analytics and monitoring. The real-time insights and anomaly detection features are particularly valuable, helping us troubleshoot and optimize faster. The UI is clean, and the alerting system is robust.
What do you dislike about the product?
Initial setup and schema configuration can be a bit complex for new users, and documentation could be more detailed in some areas. While support is responsive, some answers could be more technical. Also, pricing can get steep as log volume scales.
What problems is the product solving and how is that benefiting you?
Coralogix helps us centralize, analyze, and visualize logs from multiple services in real time, which drastically reduces the time it takes to identify and fix issues. It also provides valuable insights into application performance and user behavior, helping us proactively improve system stability and customer experience. The correlation of logs, metrics, and traces in a single platform simplifies debugging and reduces operational overhead.
Powerful and Insightful Log Analytics Platform
What do you like best about the product?
Coralogix offers real-time insights with a powerful query interface, intuitive dashboards, and excellent visualization tools. The platform is fast, reliable, and highly customizable. Its machine learning-powered anomaly detection and dynamic alerting significantly reduce noise and improve incident response.
What do you dislike about the product?
The learning curve can be a bit steep initially, especially for users unfamiliar with structured queries or logging concepts. Pricing can also become a concern at scale if not managed well. Some advanced features may require better documentation for quicker onboarding.
What problems is the product solving and how is that benefiting you?
Coralogix helps us solve the challenge of managing and analyzing massive volumes of logs across distributed systems. It centralizes our observability efforts by providing real-time log aggregation, error tracking, and performance monitoring. With Coralogix, we're able to quickly identify anomalies, debug issues faster, and gain a clearer understanding of system behavior—all of which significantly reduce downtime and improve service reliability. The platform's automation and alerting features also help our DevOps teams stay proactive rather than reactive.
Top-Tier Support and Custom Dashboards, With Room to Improve Plain Text Querying
What do you like best about the product?
Coralogix delivers excellent customer support and offers highly customizable dashboards that make monitoring and visualization intuitive and efficient.
What do you dislike about the product?
One area where there’s room for improvement is the plain text query speed. Overall, though, it’s a powerful observability tool that adds real value.
What problems is the product solving and how is that benefiting you?
Coralogix helps us centralize and analyze logs, metrics, and traces in real-time, which solves the challenge of observability across our systems
Detailed Documentation Simplifies Integration
What do you like best about the product?
I really like that integrating Coralogix with different platforms is so easy, they have proper documnation for everthing in detail and can solve the issue easy on the support as well.
What do you dislike about the product?
We have worked with them for the alerts migration and alerts analytics on cora for which we faced issue. Beacuse alert provided with the extension is not verified and fixing the alert format is also a big task.
What problems is the product solving and how is that benefiting you?
It simplifies logging and monitoring significantly. From a security standpoint, especially in large-scale infrastructure, it can be challenging to track changes and identify potential security concerns. WIth coralogix, we can easily monitor all activities, set up alerts on various logs, and trace events efficiently, enhancing both visibility and security posture.
Streamlined Log Management with Real-Time Insights
What do you like best about the product?
What I like best about Coralogix is its real-time log analysis and powerful alerting system. It helps us detect issues instantly and take quick action, which improves our system reliability. The interface is also user-friendly and easy to navigate.
What do you dislike about the product?
Sometimes the initial setup and log parsing can be a bit tricky, especially if the log structure isn’t well-defined. It takes some time to fine-tune dashboards and alerts to match our needs perfectly.
What problems is the product solving and how is that benefiting you?
Coralogix helps solve the problem of managing and analyzing large volumes of logs across different systems. It provides real-time insights, making it easier to detect issues quickly. This has improved our troubleshooting efficiency, reduced downtime, and helped us maintain better overall system reliability.
Amazing Partnership.
What do you like best about the product?
Setting the technology aside (which is fantastic, btw) we were looking for a long term, strategic partner to help us grow our Observability practices. Coralogix has stepped into that role in a huge way, and we are just starting our journey.
As we have onboarded, migrated from a previous provider, consolidated multiple tools to one open source standard with no vendor lock in, oriented teams, provided training & webinars, and technical expertise all the way to "hands on keyboard" -- the relationship has been amazing.
We are on the fast track to unlocking Business Value from Observability practices, and in a world where ROI is all that matters, we can't wait for what's next.
As we have onboarded, migrated from a previous provider, consolidated multiple tools to one open source standard with no vendor lock in, oriented teams, provided training & webinars, and technical expertise all the way to "hands on keyboard" -- the relationship has been amazing.
We are on the fast track to unlocking Business Value from Observability practices, and in a world where ROI is all that matters, we can't wait for what's next.
What do you dislike about the product?
Our challenges have not been with Coralogix, they have been with some of the capabilities of OTEL. With that being said, the open source nature of the OTEL community allowed us to raise our concerns and those concerns were met with the desire to "find it and fix it". We will run into issues like this and it's great to get them solved by the owners of the product.
There sure is something to be said about the community approach to software development.
There sure is something to be said about the community approach to software development.
What problems is the product solving and how is that benefiting you?
No one cares about Observability — this was a conversation I had. What businesses do care about is how we can better our customers' bottom line and experience. By ensuring our Observability practices are built around the customer experience we can strengthen reliability and protect uptime, focusing always on the customer. Coralogix enables us to do that.
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