Webengage and its reps have been really helpful to us, helping us understand & use the tool better
What do you like best about the product?
Very intuitive and easy to understand and get around in.
Eisha and Yash stand out as really good customer success managers. I've experienced the not-so-great side of B2B SaaS support and I can say WE is doing a very good job with it.
Eisha and Yash stand out as really good customer success managers. I've experienced the not-so-great side of B2B SaaS support and I can say WE is doing a very good job with it.
What do you dislike about the product?
Reporting can be better. We need customisable dashboards, more accurate data fetching. Also email builder can be more UX friendly as well.
What problems is the product solving and how is that benefiting you?
Letting us send out mass emails without affecting our domains
Allows us to build and track emails from within the tool itself
Automating our user journey emails
Allows us to edit content and emails on the fly
Allows us to build and track emails from within the tool itself
Automating our user journey emails
Allows us to edit content and emails on the fly
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