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Reviews from AWS customer

3 AWS reviews

External reviews

44 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Nalleli Itzel F.

Robust Email Security with Strong Threat Protection

  • October 08, 2025
  • Review provided by G2

What do you like best about the product?
FortiMail provides thorough email protection, effectively guarding against spam, phishing, malware, and impersonation threats. Its integration with FortiSandbox and FortiGuard Labs greatly improves threat detection capabilities. I also value the detailed policy controls and the seamless integration with the Fortinet Security Fabric, which offers visibility across various threat vectors.
What do you dislike about the product?
Setting up the system for the first time can be challenging, particularly for teams that lack extensive experience with mail flow or the Fortinet CLI. Although the GUI offers robust features, certain areas appear dated and would benefit from enhancements to improve usability. Additionally, the reporting options could be made more flexible to better suit different needs.
What problems is the product solving and how is that benefiting you?
Setting up the system for the first time can be challenging, particularly for teams that lack extensive experience with mail flow or the Fortinet CLI. Although the graphical user interface offers robust features, certain areas appear somewhat outdated and would benefit from enhancements to improve usability. Additionally, the reporting functionality could offer more options for customization.


    FernandoNavarrete

Experience growing with reliable email security and flexible deployment options

  • July 11, 2025
  • Review from a verified AWS customer

What is our primary use case?

We are suggesting Fortinet FortiMail to control, check, and keep all email platforms secure and monitor if malicious code is coming through emails. We are using it for these purposes.

We are a cybersecurity company. We offer security services to many different companies, and some of our clients have Fortinet FortiMail.

How has it helped my organization?

In the consulting industry, we provide consulting and services to manage security for clients who don't have an IT department with cybersecurity personnel. In these cases, they use our services to maintain security in Azure and other platforms.

What is most valuable?

The reporting features are especially valuable, including frequent reports for issues, alerts, and phishing alerts. We generate these reports weekly to check how the security is working with Fortinet FortiMail.

From our experience with Fortinet FortiMail, we have found that it's a very strong platform for ensuring company security. It is a very good product.

What needs improvement?

It can be somewhat difficult to prepare precise or very deep rules to improve security, though the product is very good.

For how long have I used the solution?

I have been using Fortinet FortiMail for about six months as we are a cybersecurity company. We offer security services to many different companies, and some of our clients have Fortinet FortiMail.

What was my experience with deployment of the solution?

The deployment was good for us. The friendly deployment process is very important for Fortinet FortiMail.

How are customer service and support?

The support for Fortinet FortiMail is excellent. On a scale from one to ten, I would give it a nine.

How would you rate customer service and support?

Positive

What other advice do I have?

I work with Fortinet FortiMail products but not with FortiGate. We don't use exactly the DLP features with Fortinet FortiMail, but we activate some rules. We are not currently exploring the DLP features.

I rate Fortinet FortiMail a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Mohammed Hattari

Enables seamless email security and good threat detection with straightforward integration

  • December 23, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use Fortinet FortiMail for email security. As I mentioned before, we had a company bring it in to run as a Proof of Concept (POC) for six months. After that period, we approved and implemented it.

What is most valuable?

The most valuable feature of Fortinet FortiMail is its ease of use. It is very straightforward and provides good functionality.

Additionally, its threat detection capabilities have been beneficial. It has been easy to integrate and work with, providing us with the necessary features for email security.

What needs improvement?

The area that could use some improvement in Fortinet FortiMail is the integration process. I would like the integration to be easier.

For how long have I used the solution?

I have used FortiMail for approximately four years.

What do I think about the stability of the solution?

The stability of Fortinet FortiMail is very high, and I would rate it a ten out of ten.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiMail is excellent. I would also rate it a ten out of ten.

How are customer service and support?

I have had communications with Fortinet's technical support, and they offer high-quality support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using Fortinet FortiMail, I used Cisco for email security. The change was due to my switching companies rather than dissatisfaction with Cisco.

How was the initial setup?

The initial setup of Fortinet FortiMail was easy.

What about the implementation team?

The deployment was done directly through Fortinet, and there was no third-party involvement.

What was our ROI?

I have observed a return on investment from FortiMail. It offers cost savings compared to Cisco, which was very expensive.

What's my experience with pricing, setup cost, and licensing?

The pricing of Fortinet FortiMail is cheaper compared to Cisco, which was quite expensive.

What other advice do I have?

I would rate Fortinet FortiMail ten out of ten overall.


    Edison Ting

The wireless functionality works well with Huawei devices

  • April 18, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution to protect the network, Internet, and external checks. It is user-friendly and easy to use. The desktops are nice to understand.

What is most valuable?

The important feature is the application control, which makes administration much easier. It also has an intrusion prevention feature. There's also the wireless functionality, which works well with Huawei devices.

What needs improvement?

The solution's pricing could be improved.

For how long have I used the solution?

I have been using Fortinet FortiMail as an end user for three to four years. We are using V2000F of the solution.

What do I think about the stability of the solution?

The solution is quite stable. There aren't many additional advantages.

What do I think about the scalability of the solution?

The solution is easy to scale. 100 users are using this solution.

How are customer service and support?

The service is very good and timely. They always address the tickets on time, and they are reliable.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

One advantage of FortiMail against Symantec is its ability to effectively block spam, viruses, malware, and malicious traffic. It provides comprehensive security coverage across all these areas.

How was the initial setup?

The solution is easy to deploy and takes two to four hours for migration. We have about three experts for deployment and maintenance.

What was our ROI?

FortiMail reduces your overall security-related costs. It saved 60% time and 70% cost

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiMail steadily increases every year. There is a possible ten percent increase. It's concerning because Fortinet is well-known, and even large companies like IBM use it. However, the yearly price hikes aren't favorable for consumers.

What other advice do I have?

The data loss prevention feature in Fortinet FortiMail is not as comprehensive as it should be to cover all data movements and types. It may require additional purchases or integration with solutions like Symantec to monitor and protect the entire range of data effectively.

Fortinet FortiMail is a reputable brand known for providing robust support. They consistently strive to offer effective solutions tailored to your IT infrastructure.

Overall, I rate the solution a ten out of ten.


    Letarik Terefe

Prevents, detects, and responds to email-based threats

  • November 01, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Fortinet FortiMail to protect our corporate maintenance. It is a very good solution.

What is most valuable?

It is one of the most efficient solutions in our environment. We have more than nine hundred users. All of these users are protected by Fortinet FortiMail.

What needs improvement?

It would be helpful if Fortinet FortiMail could monitor from a smartphone.

For how long have I used the solution?

I have been using Fortinet FortiMail since 2019.

What do I think about the stability of the solution?

There is no downtime and I believe it is stable.

What do I think about the scalability of the solution?

It is scalable. We are planning to upgrade it in the coming stages.

How are customer service and support?

Every six months, without any charge, they conduct a thorough examination for us. This includes checking if the configuration aligns with our requirements. They provide recommendations for corrections, particularly in cases where potential vulnerabilities or backdoors are identified. Their proactive approach contributes to the security of our environment. The assistance they provide every six months is prompt, cooperative, and delivered in a friendly manner.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Microsoft ISA for our security needs, but we encountered challenges with the packages provided by Microsoft, prompting us to explore alternative solutions. After conducting assessments and evaluations, Fortinet FortiGate emerged as the most efficient and effective option from a security perspective. Its ease of deployment, straightforward monitoring tools, and user-friendly interface distinguish it, providing a seamless experience in contrast to other solutions like Check Point, which were deemed complex and challenging by clients in their reviews. Fortinet's simplicity, ease of understanding, and the ability to generate reports effortlessly, including automatic report configurations without reliance on emails, led us to select Fortinet as the preferred solution for our security requirements.

How was the initial setup?

It is pretty simple and straightforward. It doesn't take a long time.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable.

What other advice do I have?

I would rate it 10 out of 10.


    Ahmed-Dawood

A very powerful solution that can be used to protect emails from spam attacks

  • July 24, 2023
  • Review provided by PeerSpot

What is our primary use case?

Fortinet FortiMail is a very powerful product we use to protect our emails from spam attacks and malicious emails.

What is most valuable?

The most valuable feature of Fortinet FortiMail is its fully detailed dashboard. Fortinet FortiMail is fully integrated with other Fortinet products, including the firewall, the analyzer, and the manager.

What needs improvement?

Fortinet FortiMail's pricing could be improved.

For how long have I used the solution?

I have been using Fortinet FortiMail for three years.

What do I think about the stability of the solution?

Fortinet FortiMail is a very stable solution.

I rate Fortinet FortiMail ten out of ten for stability.

What do I think about the scalability of the solution?

Around 130 to 180 users are using Fortinet FortiMail in our organization.

I rate Fortinet FortiMail ten out of ten for scalability.

How are customer service and support?

Fortinet FortiMail's technical support team is very supportive.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

We did Fortinet FortiMail's implementation and installation within one hour.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiMail is a little bit expensive. I rate Fortinet FortiMail a four out of ten for pricing.

What other advice do I have?

I am using the latest version of Fortinet FortiMail.

Fortinet FortiMail needs no maintenance other than upgrades.

I would recommend Fortinet FortiMail to other users.

Overall, I rate Fortinet FortiMail ten out of ten.


    Arun D.

Super mail

  • April 14, 2023
  • Review provided by G2

What do you like best about the product?
It's super user friendly I was surprised how it works smoothly, interface is out of the world super easy to use rich in feature this is the best in the world simply
What do you dislike about the product?
There is nothing I dislike about everything is out of the world, super easy to use
What problems is the product solving and how is that benefiting you?
It is solving all problem specially it has strong could security and best in the business so all data safe no worries


    Airlines/Aviation

Good product to stop mail spam to your enterprise

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
FortiMail has many powerful features to help protect the security risks of your email system. Especially with the Antispam feature with the ability to identify Spam mail from many information sources (such as Email Hash, URI in email, SPF to check fake domains, ...). FortiMail helps to significantly reduce the spam mail volume; this helps optimize the workload for the Email Server.
What do you dislike about the product?
I do not have any dislike point for this product
What problems is the product solving and how is that benefiting you?
Reduce Mail Spam to the Enterprise and Optimize workload for Email Server.


    Andy N.

Well and up straight ahead, Cloud Subscription Functions to incorporate.

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
Execution is very straight forward. Complements other tools like Splunk quite quickly.
What do you dislike about the product?
The interface does not work and does the trick as glamorous or polished as its rivals.
What problems is the product solving and how is that benefiting you?
In our organization we have deployed the FortiMail Cloud solution and it is quite successful. The alternative is to buy an annual subscription in one, two or three years. The longer the rise, the lower the price, of course. FortiMail blocks emails very effectively. We have rendered proof with Proofpoint and FortiMail for idea checking. Our performance in filtering was almost equal to that of both. Fortimail, however, was one-third the cost. To stick to their solution is so much lower risk. I believe Proofpoint had a few other features in addition, but the price argument was not worth it.
Recommendations to others considering the product:
Create a POC with other ideas to see if it suits the company well.


    Jerad F.

Stop Malware Before It Hits Your Inbox

  • February 11, 2019
  • Review provided by G2

What do you like best about the product?
FortiMail is an awesome spam filter that prevents our company from receiving massive amounts of unwanted emails. The best part about it is that once its setup its on auto pilot and it starts blocking the unwanted emails from coming to you
What do you dislike about the product?
Dislike that I have would have to be the cost related to the product
What problems is the product solving and how is that benefiting you?
spam filter


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