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External reviews

36 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    James R. H.

Effortless Vector Storage to Give Your AI App Infinite Intelligence

  • March 28, 2024
  • Review verified by G2

What do you like best about the product?
Pinecone is great for super simple vector storage, and with the new serverless option the choice is really a no-brainer. I've been using them for over a year now in production, and their Sparse-Dense offering made a huge impact on the quality of retrieval (domain-heavy lexicon). The tutorials and content on site are both extremely well-thought out and presented, and the one or two times I reached out to support they cleared up my misunderstandings in a courteous and quick manner. But seriously, with serverless now, I'm able to offer insane features to users that were cost-prohibitive before.
What do you dislike about the product?
I can tell you what used to be challenging: which was cost monitoring and the web interface, both issues which have been drastically improved in the recent months. The web interface is still a bit cumbersome to use, but that's only because vector storage/search is not what you would expect coming from other "content" management systems. There isn't a lot of hand-holding like you might find elsewhere, but really—if you're in this space, you do have to do a lot of work on your own anyways. Hard to find something to dislike when it "just works."
What problems is the product solving and how is that benefiting you?
My app leverages decades of internal and external content around the business of writing great stories. Pinecone's vector database makes it easy to store all of this knowledge in a way that is easily and QUICKLY recovered based on semantic meaning. And now with serverless (and its wild affordability), I can now extend that knowledgebase to ALL of my user's stories and creations such that everyone can have their own expert assistant tailored to their particular style.


    Alejandro S.

A fast service that allowed us to implement RAGs in a brink

  • March 27, 2024
  • Review verified by G2

What do you like best about the product?
I like their pace of innovation because they allowed us to start testing RAGs since the beginning and they have been enabling new use cases since. This is a team that grows with our platform and that keeps us up to date.
What do you dislike about the product?
One thing we had to do is add additional destinations to our internal systems, and building the syncronization flows was the most difficult part of it.
What problems is the product solving and how is that benefiting you?
Allows us to build semantic search and recommendation products.


    Ryan R.

A great option for Vector databases

  • March 27, 2024
  • Review provided by G2

What do you like best about the product?
The ease of use to get integrated with Pinecone was pretty incredible. We were up and running with a vector database in no time.
What do you dislike about the product?
At first, the UI lacked some features that seemed like a must, but they've added a lot of what we were looking for and seem to be actively developing it.
What problems is the product solving and how is that benefiting you?
To perform semantic search on our documents.


    Itamar N.

I really like the product and satisfied from the ease-of-use and performance

  • March 27, 2024
  • Review verified by G2

What do you like best about the product?
I like the ease-of-use. Super easy to build index, populate with data and test it.
What do you dislike about the product?
Some security-related features are missing.
We need VPC peering in GCP, in order to unlock deals with companies that require this feature.
Also, Serverless in GCP is missing.
What problems is the product solving and how is that benefiting you?
Vector DB for multi-tenant system.


    Val J.

Using Pinecone for Semantic Search

  • December 04, 2023
  • Review verified by G2

What do you like best about the product?
Pinecone made it easy for my team to significantly accelerate our AI services through vector search. While vector databases have become more commonplace, they continue to introduce new features to stay on the cutting edge and add support new applications. The service is easy to setup and maintain. Theirservice is faster and more stable than some open-source alternatives that we considered.
What do you dislike about the product?
While Pinecone can be hosted on both GCP and AWS, it would be great if they also suppoted Azure. We have tested both and had the highest uptime when running PineCone on AWS.
What problems is the product solving and how is that benefiting you?
We use PineCone to accelerate vector search and cachine for nearly all our AI services. It reduces both speed and cost by reducing the need to recompute embeddings,


    wenbo j.

One of the most convenient way for you to build a LLM-based Application

  • November 20, 2023
  • Review provided by G2

What do you like best about the product?
You can deploy pinecone very fast without caring about the backend things like docker,storage etc. with an account you can directly building your app with the offical API and python code.
What do you dislike about the product?
the price is relatively high comparing to some opensourced alternative.
What problems is the product solving and how is that benefiting you?
We are building a LLM-based Application.
Pinecone is the essential part of RAG solution.


    Nikodem G.

Easy and Dependable Vector Database

  • November 19, 2023
  • Review provided by G2

What do you like best about the product?
I really appreciate how Pinecone makes it easy to integrate vector search into applications. Its cloud-native setup and simple API mean I don't have to worry about infrastructure issues. Also, the performance is fantastic, even with massive amounts of data, and the low latency is a huge plus.
What do you dislike about the product?
Being relatively new, it lacks some features and integrations compared to more established databases. And, there's a bit of a learning curve to fully leverage its capabilities. Additionally, there are some limitations regarding customization and exportability of vectors outside of Pinecone.
What problems is the product solving and how is that benefiting you?
Semantic Search: Pinecone excels in understanding the context and meaning of queries, which is essential for accurately retrieving relevant information during meetings.
Recommendation Systems: Its ability to handle complex data makes it suitable for suggesting relevant topics or actions based on the meeting's context.


    Jiří N.

Easy to use and powerful vector database

  • November 19, 2023
  • Review verified by G2

What do you like best about the product?
It is very easy to integrate the Pinecone API with a text generation application using LLM. Semantic search is very fast and allows more complex queries using metadata and namespace. I also like the comprehensive documentation.
What do you dislike about the product?
For organizations that need only a little more capacity than is available in a single free pod, the pricing may be more favorable.
What problems is the product solving and how is that benefiting you?
We use Pinecone as a vector database containing almost 150,000 of decisions of the Supreme Court of the Czech Republic and approximately 50 legal statutes. Pinecone serves as the backbone for the knowledge retrieval (RAG) of our legal research application.


    Arda E.

Great dev experience

  • November 16, 2023
  • Review verified by G2

What do you like best about the product?
Easy to use
Good documentation
Easy to implement
What do you dislike about the product?
Couldn't delete an entire vector within a namespace
What problems is the product solving and how is that benefiting you?
Vector index storage provider. We store embedded indices on Pinecone.


    Alok K.

Pinecone fails to give accuare results

  • November 16, 2023
  • Review verified by G2

What do you like best about the product?
Pinecone is fast and fully managed. It also allows you to duplicate your index and create a new one. It was well suited for us.
What do you dislike about the product?
It provides inaccurate search results even for simple semantic search.
What problems is the product solving and how is that benefiting you?
We use it to build a conversational chatbot over users documents. A user can upload thousands of documents and we can build a chatbot for them using Pinecone.