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SugarCRM is good, but not great
What do you like best about the product?
I like the organization of all of my data in their platform.
What do you dislike about the product?
I don't like the UX. It feels very uncomfortable and I am constantly having to do searches to locate things I need in the platform.
What problems is the product solving and how is that benefiting you?
Organization of contacts and leads. We really want a better solution for moving our net-new inquiries through the funnel.
Recommendations to others considering the product:
I would suggest a free trial and try other software too. This may be the solution you want, but looking around is always helpful
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Great Platform with basic CRM functions
What do you like best about the product?
Great platform to build more sophisticated capabilities for industry specific functionality
What do you dislike about the product?
email to sugarcrm options are a little light, need a better server based sync product
What problems is the product solving and how is that benefiting you?
Sales forecasting opportunity management
I hate it
What do you like best about the product?
Nothing
Difficult to use
Not user friendly
Difficult to use
Not user friendly
What do you dislike about the product?
everything
Not user friendly
Difficult to use
Not user friendly
Difficult to use
What problems is the product solving and how is that benefiting you?
Pipeline
Cool CRM Tool
What do you like best about the product?
Very easy to use and develop for all.
Cool
Cool
What do you dislike about the product?
actually nothing. it is very convenient.
What problems is the product solving and how is that benefiting you?
360 info of customers
G2 Crowd Review
What do you like best about the product?
Salesforce integration for our all represenatives to communicate
What do you dislike about the product?
Too many features can get a really confusing something. Sometimes simple is good.
What problems is the product solving and how is that benefiting you?
Communication
Sugar
What do you like best about the product?
Working with the Sugar database and performing the migration between different versions of Sugar CRM
What do you dislike about the product?
Sometimes it is difficult to perform customizations to the different modules provided within sugar. There should be more flexibility in the Sugar quotes module.
What problems is the product solving and how is that benefiting you?
Trying to keep a track of customers. This software helps best to tackle all such problems.
it helps to improve customer management considerabily
What do you like best about the product?
Reliable, easy to use, customizable, very cheap compared with other crm solutions
What do you dislike about the product?
I do not really find any notable weaknesses,
What problems is the product solving and how is that benefiting you?
Customer management, start segmented campaigns
Recommendations to others considering the product:
Recommended even if you need to customize the tool. Also, you can try the community version in the first instance, but the professional options are really worth it.
Sales team user, live in Sugar everyday.
What do you like best about the product?
Simple and effective. Can always find what I need on the home screen.
What do you dislike about the product?
Integrations are available but not easy or intuitive.
What problems is the product solving and how is that benefiting you?
Organization and scheduling of sales tasks.
Excellent in more ways you can think
What do you like best about the product?
I like the visuals of the layout. The menu is intuitive and there are some cool features like Hint, dashlets, the drawers and the 360º costumer view.
What do you dislike about the product?
There are missing some basic functions for the developers, like multisselect when choosing multiple role fields or languages.
What problems is the product solving and how is that benefiting you?
The costumer, after adopting SugarCRM, have a lot more control over their opportunities, pipelines and client profile. The reports module allows them to quit using excel and improving their time and eficience.
It's free and it mostly works
What do you like best about the product?
It allowed me to make and track tickets.
What do you dislike about the product?
It was ugly and difficult to use, often slow.
What problems is the product solving and how is that benefiting you?
Monitoring issues in the work place.
Recommendations to others considering the product:
Get something else.
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