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Hybrid Cloud Observability

SolarWinds | 2024.2.1

Windows, Windows Server 2022 Base windows-server-2022-english-full-base-x86/x.x.x - 64-bit Amazon Machine Image (AMI)

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External reviews

766 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Nikhil Kumar S.

Highly Customizable Tool for monitoring Server and Application.

  • April 23, 2018
  • Review provided by G2

What do you like best about the product?
Data presentation and mapping of Application Objects with their nodes makes life easy along with CPU and Memory.
What do you dislike about the product?
When it comes to distributed architecture then SAM becomes unstable.
What problems is the product solving and how is that benefiting you?
Business Applications Daily issues and Problems can be solved if you place the right monitoring.

    Dave J.

Solarwinds SAM, a powerful tool which quickly becomes a necessity for your business.

  • April 23, 2018
  • Review verified by G2

What do you like best about the product?
Log into the web console for access to a wealth of information that is available to you on your servers and the applications that run on them. There is a whole bunch of templates and alerts already available to you for both physical and virtual servers.

A multitude of information can become available from the web app by selecting from a series of tabs and dropdown menus, ideal for troubleshooting and getting to root cause of problems. You can drill down into servers to be presented with metrics dashboards which are all customisable. SAM is a complex tool that is usable with minimal training. But the more you use and learn, the more powerful SAM becomes.
What do you dislike about the product?
Not enough flexibility within the supplied templates and alerts.
What problems is the product solving and how is that benefiting you?
Server and application, monitoring and event management on business criticalsystems.Reducing downtime and speeding up root cause analysis
Recommendations to others considering the product:
Make use of the free trial and see for yourself!

    Telecommunications

Useful tool for sql servers

  • April 23, 2018
  • Review provided by G2

What do you like best about the product?
I use this to monitor db health on several sql servers and it's been invaluable, highlighting several *interesting* things we had no visibility of before.
What do you dislike about the product?
Tuning has been a test, but that's mostly down to the individual characteristics of our platforms.
What problems is the product solving and how is that benefiting you?
Finding reasons for slowdowns, troubleshooting and tuning performance of the DBs

    Financial Services

SolarWinds Orion Netflow Traffic Analyzer is a must have tool.

  • April 21, 2018
  • Review verified by G2

What do you like best about the product?
What I love about NTA is that I was able to implement it quickly. It was easy to let novices or other technical personnel use the tool to get valuable information with out have to give them a lot of training, This tool is easy to learn how to use via it's intuitive user interface. It gives the ability to see what and how your network is being used.
What do you dislike about the product?
I don't have any major dislikes. I have been using NTA for over 10 years, I have been able to work with this tool as it has evolved and improved over that time. It is an integrated part of our network management strategy. I can't imagine not having access to this tool.
What problems is the product solving and how is that benefiting you?
We are continually using this tool to measure how the network is being used, I have created a number of reports that show utilization of applications and conversations, that used to track the overall use of the network and is reported monthly to upper management.
Recommendations to others considering the product:
Try the evaluation, In one month you you see the benefits of this tool. I know there are other tools being offered from other vendors. I have looked at them, Nothing I have found can compare to NTA.

    Narendra Kumar S.

Server and Application Monitor review by Naren

  • April 21, 2018
  • Review provided by G2

What do you like best about the product?
I liked that with the SAM templates we can monitor the appications like AD, DNS, DHCP, etc. We can also monitor the generic Windows services as well. It helps to monitor the applications to avoid down time and speed up the resolution as well. The new feature AppStack introduced and help you to look at the issues directly which shows in Red Color. When you hover the mouse point, you can see the health of the server or resource or application.
What do you dislike about the product?
We exerienced some of the parameters were not available like, mails queue count. It utilizes more resources, if we assign to more number of devices and forget to remove them, when they are not in use.

For agentless monitoring services, we need to provide the WMI credentials to connect to the server

A better application monitoring should be provided for Exchange, IIS and SQL.


What problems is the product solving and how is that benefiting you?
Monitoring of windows services, CPU and Memory, etc.

I see the main benefits as Proactive alerting, avoid down time, speed up troubleshooting, proactive alerting, access to detailed performance metrics

Easy to Configure and easy to use the templates
Recommendations to others considering the product:
The Server and Application Monitor (SAM) module is easy to configure and use. I would recommend that it is best for Windows servers. You can do medium level monitoring for Exchange, IIS and SQL.

    Food Production

Solarwinds SAM saved us hundreds of thousands!

  • April 20, 2018
  • Review verified by G2

What do you like best about the product?
ease of use and the flexibility to get most anything accomplished. There are few barriers from the software.
What do you dislike about the product?
The Linux and AIX monitoring is a bit harder if you are not familiar with the OS, although the new agents make this somewhat better.
What problems is the product solving and how is that benefiting you?
We started monitoring our critical applications, services and processes, but over time we started monitoring items that with the old system we couldnt afford to monitor. Today we monitor over 9000 applications compared to 250 with our old solution.
Recommendations to others considering the product:
download and play with it, youll find its very easy

    Sean B.

Monitoring services, directories,files,event etc. done with ease

  • April 20, 2018
  • Review provided by G2

What do you like best about the product?
I really like the Real-Time Event Log Viewer, Service Control Manager, Real-Time Processor Explorer, Exchange module, Active Directory module and all the AppInsight modules.
What do you dislike about the product?
I would like the ability to change gauges and remove columns and go to a blank canvas
What problems is the product solving and how is that benefiting you?
Monitoring services, directories, SQL, IIS and events. We are able to identify problems proactively before an application has problems or goes down. Our downtime for applications have gone down and uptime has gone up since we've starting monitoring these elements.
Recommendations to others considering the product:
It's simple, you need an IP address and credentials to authenticate with then the rest is easy

    Insurance

Solarwinds SAM reivew

  • April 20, 2018
  • Review provided by G2

What do you like best about the product?
The flexibility it gives you to monitor different aspects of your environment such as websites, certificates, Exchange and many others.
What do you dislike about the product?
Sometimes the application templates can use better instructions on how to implement them, or possibility give some examples as to how they can be implemented.
What problems is the product solving and how is that benefiting you?
We use this product to monitor services on various application, we have eliminated the issue of SSL certs expiring on our websites when we setup SSL monitors in SAM.
Recommendations to others considering the product:
Document the app templates better and provide step by step configurations to help people use them.

    Ryhlen S.

Great for Monitoring all your applications

  • April 20, 2018
  • Review verified by G2

What do you like best about the product?
I am able to setup custom monitors to alert me if there are issues with my applications
What do you dislike about the product?
The only think i have run into an issue with (not really a dislike) is adding applications to monitor each part of the application being monitored is using what solarwinds calls elements in doing this we have had to purchase unlimited license. It is understandable they had to setup their pricing somehow though
What problems is the product solving and how is that benefiting you?
I am able to get alerted when an application is down and be able to resolve the issue by restarting a service if it stops right in the SAM in solarwinds
Recommendations to others considering the product:
Using this has minimized our outages because we get notified when issues happen usually it is before we get notified by our internal users that there is an issue.

    Internet

SolarWinds Server & Application Monitor

  • April 20, 2018
  • Review provided by G2

What do you like best about the product?
It covers a wide variety of application monitors.
What do you dislike about the product?
SolarWinds' tech support is horrid. You are expected to use the Thwack community to solve problems, but you will regularly find your question asked 7 years ago and never answered.
What problems is the product solving and how is that benefiting you?
Just trying to maintain a vigilant watch on specific server performance.

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