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Top notch customer service
What do you like best about the product?
Whenever we run across any issues with Conga's integration with our Salesforce org, we know we can contact Conga and they will unfailingly be available for however long is needed. They always solve the issues - they're pleasant to work with and know they're stuff. Very transparent and humble, too. If they don't know the answer, they tell you and work with you to solve it anyway.
What do you dislike about the product?
Obviously it would be nice not to have any issues in the first place, but honestly with the level of customer service Conga provides, this is barely a dislike.
What problems is the product solving and how is that benefiting you?
We use Conga to consolidate our Agreement / Contact templates to get them ready to e-sign for our customers. This saves us so much time and confusion as we're keeping everything all in the same place. Security and permissions are a breeze too as everything can be customized to different profiles.
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Easy to use
What do you like best about the product?
Conga Composer can easily generate customized Word and Excel files through Salesforce. No need many settings. We also use conga workflow. With workflow, all sales can get the paper without any extra setup just one click on the button.
What do you dislike about the product?
Supporting documents don't have enough examples to explain how to use some specific function.
What problems is the product solving and how is that benefiting you?
Generate quote paper for internal sales and external agents. Save a lot of time for sales to get quotes. Sales don't need to wait for quote team manually create quotes.
Recommendations to others considering the product:
Improve the speed to generate paper.
Conga is Great !
What do you like best about the product?
Easy to create conga templates. No complex formulas or coding is required. Admins can easily replicate, modify and add new updates to existing templates.
What do you dislike about the product?
Not many options to expand or resize the columns but otherwise everything is in excel which helps in modifications and export in excel format.
What problems is the product solving and how is that benefiting you?
We use conga for generating quote templates and for generating order packet in Salesforce. There are different output options excel or pdf which can be controlled based on users and profile in salesforce.
Recommendations to others considering the product:
Good and easy way to generate the documents
Helping Amins to work around the SFDC limitations
What do you like best about the product?
We can now schedule reports delivery without limits restricted by the SFDC.
What do you dislike about the product?
There is a file size limitation. it can only send max of 25mb
What problems is the product solving and how is that benefiting you?
We can now schedule reports delivery without limits restricted by the SFDC.
Using Salesforce? Conga is a MUST
What do you like best about the product?
Conga Composer tool is great if you are in need of custom quoting and proposal templates. This tool has ability to bring reporting and presentation to another level with your ORGs SFDC data.
What do you dislike about the product?
Can't think of much now other than limitations on the word doc merge of 2 docx files into one but I doubt others are editing their documentation like my ORG does.
What problems is the product solving and how is that benefiting you?
Ability to generate quote, proposal, report into excel and or PP and most of all adding the documentation to the SF Opportunity object
Recommendations to others considering the product:
This tool is great and Conga has ActionGrid which are complementary
Upgrading the way we share documents!
What do you like best about the product?
That Conga gives you the ability to pull in from all the different objects that standard email templates and mail merges just won't let you do; with the added benefits of being able to schedule report and document sends as attachments as opposed to just data within an email. Our senior management love being able to get a report with company logos, formatted and company branded as attachments straight to their emails for their meetings.
What do you dislike about the product?
Sometimes conga exports have the ability to push cells in documents out, especially if the merge field names are longer than the data needing to be exported. But other than that there's not much to dislike!
What problems is the product solving and how is that benefiting you?
Our company loves being able to recieve their scheduled reports as attachments. We're also looking into integrating this with DocuSign in the near future to elimiate manually typing out contracts for our customers.
Recommendations to others considering the product:
Don't be scared to have a play around and fail a few times over. It can be a product that takes some getting used to.
Great App with exceptional customer service
What do you like best about the product?
How easy it is to integrate with Salesforce
What do you dislike about the product?
Pretty hard to dislike such a useful app
What problems is the product solving and how is that benefiting you?
Sending confirmations to clients
Sending reports to clients
Allowing customers to request reports on demand via a community
Sending reports to clients
Allowing customers to request reports on demand via a community
Conga Composer is fantastic!
What do you like best about the product?
I work as a Development Associate and I use Conga Composer for my acknowledgment letter drafts. I love the interface and the customer service. Great stuff!
What do you dislike about the product?
I don't really have anything I dislike about the product at the moment.
What problems is the product solving and how is that benefiting you?
Streamlining document generation. Acknowledgment letters, donor bios, etc. It's a great product that makes my life easier. Highly recommended
Recommendations to others considering the product:
Highly recommended!
Awesome Integration App for Salesforce Document Generation
What do you like best about the product?
What I like best about Conga Composer 8 is its seamless integration with Salesforce. Conga queries make it easy to pull & render data from standard & custom objects and bring it right into Excel or Word. Create a custom link or button and canned reports are easily generated from live data. Before Conga, we used visualforce then exported to Excel or Word, but the formatting was horrible. Conga Composer produces beautiful, rich, branded reports we use on a daily basis.
What do you dislike about the product?
I don't really dislike anything, except maybe they can streamline the Conga solutions (query, template builder, etc.) so it's 1 step.
What problems is the product solving and how is that benefiting you?
Canned reports were clunky and looked horrible when exported from visualforce. Conga was a game changer for us because we can be creative with MS-Office and instantly create customized canned reports.
Recommendations to others considering the product:
If you need a good canned report generator, Conga is the best choice!
Solid application, fills a niche in the SF ecosystem.
What do you like best about the product?
Flexibility to build queries according to your needs using SOQL.
What do you dislike about the product?
Feels like mature technology; UI could be better. Not seeing a lot of innovation incl. e.g. breakthough new features
What problems is the product solving and how is that benefiting you?
Roll-up reporting, sent to customers via Conductor.
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