Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

12 AWS reviews

External reviews

50 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Kim Mount

Anyone can use it because it's web-based and intuitive

  • May 21, 2024
  • Review from a verified AWS customer

What is our primary use case?

We use Nutanix Cloud Manager for monitoring. It gives us visibility into our customers' workloads. It's easy to workload right on Nutanix, but you must be able to monitor how well it's running and the migrations occurring inside.

Most of our customers have on-prem environments with NCI & MCM, so they can have a Nutanix cloud cluster inside one of the big hyperscalers. With NC2, you can use your existing Nutanix licensing or procure a cluster in the hyperscaler that looks and smells like what you've got on-prem. You have the CapEx model, where customers get their budget at the start of the year and buy what they need, and the OpEx model, where they pay monthly. This caters to both customers.

Most of our cloud-based customers use Azure because they are Office 365 customers, and Azure is the path of least resistance. However, we do have GCP and AWS customers. In the case of AWS, it's more about the available tooling.

How has it helped my organization?

Cloud Manager lets us have more informed discussions with our customers. We can tell them that their virtual machines are underprovisioned or overprovisioned. They can get more from their investment. The customers have already purchased the hardware and the licenses, so they are wasting resources and money if their machines are too big. If they are too small, the customer should make them bigger.

The capacity runway is useful for monthly and quarterly service reviews. We have a report that we can present to customers estimating their future needs. For example, we can say, "You will run out of memory in six months at your current trajectory."

Cloud Manager enables those conversations. We provide each customer with a meaningful dashboard where they can easily see all their clusters and which ones are hot.

What is most valuable?

Cloud Manager's data protection policies are nice. Sometimes our customers provision their own workloads. Regardless of whether they provision their workloads, we need to know that the data protection policies automatically protect their VMs locally and/or to another cluster. We don't need to have a conversation about data protection. It's already there.

GPU monitoring is crucial because we do a lot of desktop virtualization. It can tell us which desktop uses the most resources or has too many allocated resources so we can right-size them. The reporting is honest, which I find refreshing. Many vendors will tell you that you need to buy resources, whereas Cloud Manager helps us identify over-provisioning so we can get resources back.

The pre-defined reports are simple. We can very quickly get a report showing which VMs are running, the latency, resource usage, etc. It gives us that information fast. If we migrate data on Monday, we'll have a week's worth of reporting telling us how it went by Friday. We can also get end-of-the-month reporting.

Cloud Manager's low-code automation features are excellent. We previously used vRealize Automation, which requires considerable effort to do simple things. With Cloud Manager, we can do things with one click. Currently, our workload is primarily VDI, so it doesn't fit so well, but I'd like to increase the usage. So many customers are using Cloud Manager just to manage their hypervisor environment, but the platform has much more to offer. This is a good example of where repetitive tasks can be automated.

Humans make mistakes, and automation is a big help. It also helps when you don't need to be a rocket scientist to develop automation. You don't need to know much about coding, but it's helpful to know a little and understand what you're trying to achieve.

Our workloads are generally static, but automation is needed to make those changes safely when they change. Automation saves time if you are migrating and provisioning new workloads.

Long gone are the days when you had specialized admins who would be solely responsible for Nutanix environments. Most of us today are generalists. We have a breadth of knowledge, not depth, so filling the gaps with low-code automation is critical. Reducing the number of clicks needed is great, but consistency is more important. We must ensure that all those workloads are built the same way, so all the expectations are the same.

What needs improvement?

I've had some challenges with the latest versions. I think the resource requirements are a little too high. The resources that Cloud Manager needs begin to account for a larger proportion of the resources the customers buy. In the announcement for the version they released today, they said there would be a lightweight version, so hopefully that has been addressed.

For how long have I used the solution?

We have used Cloud Manager for about four years. We've been using it since before it was called cloud manager.

What do I think about the stability of the solution?

I've never had any issues expanding clusters or upgrading. Nutanix is undergoing architectural changes and shifting toward microservices. That has been challenging because it's very different, but when it's up and running, it just works.

What do I think about the scalability of the solution?

As a VDI customer, we have 25,000 VMs, but that is not necessarily that many. We must be mindful of the limits, but we can design around those, so it isn't a problem.

How are customer service and support?

I rate Nutanix support 10 out of 10. Their support is nice because they'll often connect you with a technician you've spoken with before. I like that because if you call at the same time, you'll get someone in the same region, so you'll probably know who that person is. That's critical because relationships are important.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've worked with other solutions. I've always said that Nutanix is like IT for Dummies, and I'm happy to be considered a dummy. With other platforms, you need to deploy another management solution, but Nutanix provides basic management out of the box. It takes a couple of clicks to implement microsegmentation and data protection.

The thing I like the most about Cloud Manager is that it's high availability by design. You get three nodes, so you don't have a single point of failure like you do with other vendors. When you log into it, the front page tells you whether you'll have a good day. If it's all green, you can have a cup of coffee because everything is fine, but don't pick up the phone if everything is red because it's all broken.

I love that I don't need to work hard to find my information. NCM is a delight to set up. It takes a few clicks to deploy out of Prism Element. Anyone can use it because it's web-based and intuitive. You can monitor things at a high level with the click of a button. Generating basic scheduled reports is easy, so our C-level managers can see how their investment is performing. It's as intuitive as possible and all in one dashboard.

Monitoring is a pillar. We need to monitor our customers' workloads for availability. If a customer doesn't use Nutanix, we'll go with something else, but NCM is the go-to solution for Nutanix. It's never a conversation about whether to use NCM or something else.

How was the initial setup?

The deployment is straightforward. You give it a few details about IP addresses, etc., press a button, and go make a cup of coffee. It's all done when you get back.

What was our ROI?

We've seen a return using Cloud Manager in the form of time saved. Time is expensive to our organization, and we've preferred to invest in tooling in recent years rather than people. We've saved a lot of time because we don't need to work as hard using Cloud Manager, which enables us to work smarter.

What's my experience with pricing, setup cost, and licensing?

It's always difficult to discuss Nutanix pricing because the cost varies wildly depending on the customer and the region. Desktop virtualization is simpler because there is a defined scope. You can tell the Nutanix salesperson how many users you have. In a more traditional environment, it's always best to have NCM for monitoring because you'd be crazy not to.

Which other solutions did I evaluate?

We didn't evaluate anything else because Nutanix solutions always work better together. You may already be paying for Cloud Manager in your licensing, and the way Nutanix solutions complement each other is crucial. However, we say in the UK that you shouldn't be marking your own homework, so a third-party perspective could also be helpful.

What other advice do I have?

I rate Nutanix Cloud Manager 10 out of 10.


    Emmanuel Nguyen

Efficient VM management, user-friendly, reasonably priced, and responsive technical support

  • May 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

I am not using the cloud manager myself. Instead, I am responsible for deploying and implementing it on behalf of my clients. My role solely involves deploying the manager.

From my company's perspective, our main use case for Nutanix revolves around Citrix. We use it for Citrix Cloud, Citrix on-premises, and sometimes for data center modernization. However, the main reason our customers continue to use Nutanix is its multi-cloud visibility and its ease of VM management.

One or two of our customers utilize the built-in playbooks depending on their level of maturity and available resources. The automation goals of these playbooks are important, but the extent to which they are adopted depends on the customer's IT team and their level of readiness.

We have just begun implementing this, so we don't have any feedback yet on how much time it will save on their projects using playbooks.

How has it helped my organization?

We only sell and deployed Nutanix. We don't sell anything else. Because we trust the value of the product and we don't have to manage other products and Nutanix is the best way to satisfy the customers.

Because of its easy deployment, sellability, and fast implementation, Nutanix is a preferred choice. It has excellent performance for workloads and is easy to migrate and move workloads. Additionally, it's simple to convert existing VMware Nutanix clusters to a Nutanix infrastructure, making DR and security easier. Overall, it provides a well-organized and seamless experience.

What is most valuable?

The most valuable features of this solution are visibility, the single console, capacity planning, the VM efficiencies. We have a recovery plan, security, policies policy security. That's why we implement it with your customers.

What needs improvement?

I believe that Nutanix Central has the potential to enhance the features and management capabilities of the platform. In my opinion, Nutanix Central will be instrumental in further improving this aspect.

I don't anticipate needing any additional features in this area. While I may require new features such as load balancing with Nutanix Flow networking, I don't believe I'll need them from NCM.

Over the past year, we have seen several improvements in Nutanix Cloud Manager, including new dashboards for security and disaster recovery. Additionally, a new dashboard has been introduced.

There are some load-balancing features that are currently missing in the flow network security and could potentially be added in the future.

For how long have I used the solution?

I have been working with Nutanix Cloud Manager (NCM) for nine years.

What do I think about the stability of the solution?

The stability is good.

We have not had any problems with NCM.

What do I think about the scalability of the solution?

The goal is to optimize what they currently have and detect any anomalies, particularly in terms of security, for future expansion. This is why they are using it.

Perhaps it would be better if NCM could be optimized to consume fewer resources.

How are customer service and support?

The support team for Nutanix is exceptional.

The support provided by Nutanix is the best I have ever experienced.

Whenever we open a case, the solution is provided quickly with excellent quality. The support team is composed of knowledgeable individuals who can address issues effectively.

I would rate the technical support a ten out of ten.

Which solution did I use previously and why did I switch?

Previously, I worked with vRealize Operation Automation.

In my opinion, VMware is not as user-friendly as NCM, which is why I did not choose it for our project.

How was the initial setup?

I think NCM is a valuable tool and can provide evidence of its usefulness, but sometimes the decision not to use it comes down to budget constraints.

We don't handle the deployment process ourselves, but it really depends on the specific use case. For many of our customers, their use case revolves around Citrix. As a result, some customers don't require Nutanix Central, since they only run Virtual Delivery Agents (VDA) on the cluster. Therefore, the decision to use Nutanix Central or other tools really depends on the specific requirements of the customer's use case.

The default deployment is okay.

What was our ROI?

We have experienced a positive return on investment due to the VM efficiency that Nutanix provides. It has allowed us to optimize our infrastructure and reduce the number of on-desk nodes. This has enabled us to redirect the budget towards other solutions or add more nodes and features.

What's my experience with pricing, setup cost, and licensing?

In my opinion, the pricing is reasonable.

The pricing for NCM is appealing when selling to cloud vendors. I believe that the starter level should be included by default in the package.

This would enable us to offer more features to customers who may not have the budget to purchase NCM separately. By having basic features included in the package, it would be easier to sell additional features and the full stack to customers.

Which other solutions did I evaluate?

When we discovered Nutanix and NCM, we were amazed by the simplicity and user-friendliness, and it felt like a revelation. The WOW effect was so strong that we didn't even consider looking for another product.

What other advice do I have?

My main advice to future customers is to be cautious about the resource consumption of NCM and carefully consider where to host the NCM installations.

I would rate Nutanix Cloud Manager (NCM) a ten out of ten.


    reviewer923763

Fast, excellent support, and easy to spin up tenant environments without much administrative overhead

  • May 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

We have multiple projects and multiple groups of developers that need an isolated space to deploy VMs and do testing against code, so we use the automated deployment of applications and VMs to spin up their unique environments.

What is most valuable?

It made it a lot easier to spin up these tenant environments with little to no administrative overhead.

It's super fast. It does what you tell it to do quickly.

What needs improvement?

I would like to see it be able to apply a category to a project, and then have that category applied to all the VMs that are deployed within a project. I've been asking for that for about three years.

For how long have I used the solution?

I've been using this solution for about three years.

What do I think about the stability of the solution?

It has a rock-solid foundation. The only issue that I've ever seen is the software code not being fully vetted before it was deployed.

What do I think about the scalability of the solution?

It's as scalable as the overall infrastructure. It's great.

How are customer service and support?

Their support is excellent. I would rate them a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are using both this solution and Ansible. There are different components within Nutanix Cloud Manager. I've used a part of it but not all of it.

How was the initial setup?

I was involved in its deployment. It's straightforward and built-in.

What was our ROI?

In the government space, we don't look at returns.

What's my experience with pricing, setup cost, and licensing?

We have the ultimate license, so I don't know what it would cost individually.

What other advice do I have?

If you're going to pick an automation platform, pick one and stick with it instead of having everybody look in different directions.

I would rate it a ten out of ten.


    Ian Wayne

User-friendly, attractive features, unified platform, with several automation capabilities

  • May 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

We have a group of sister companies with different types of applications, from web-based to server-installed.

We segment our clusters into different areas for each company to use, from development to staging to production.

Currently, we mainly use the production area, and our staging is off. With the new NCM, we may use a different hardware or environment.

Since moving to Nutanix, the development and support teams prefer it more.Due to differences in hardware and workload deployments.

What is most valuable?

One of the solution's greatest strengths is its "Single pane of glass" feature, which allows users to access all pertinent data in one location immediately upon logging in. Additionally, the solution's ease of deployment and mobility are notable aspects that I personally find appealing.

During my attendance at Nutanix, I personally discovered a significant benefit. Although we currently operate a separate division for our public cloud infrastructure, we have yet to leverage the potential of integrating it with Nutanix Cloud Manager (NCM) or Nutanix Clusters (NC).

What I've learned is that we can seamlessly migrate and manage the details displayed on NCM's dashboards, consolidating everything into a unified environment.

While we haven't taken advantage of this opportunity yet, I am eager to take full advantage of it in the future.

What needs improvement?

Our sister company currently uses an outdated database technology, Sybase, which presents challenges in migrating to a newer database. Despite our efforts to encourage them to move to a different database, the company's 25 years of code and data basic make it difficult to do so.

We are open to any level of support or guidance that can help us manage the Sybase database, even if it's not a fully managed solution.

Direction on how to scale, improve, and optimize tables and queries within Sybase would be greatly appreciated.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) for less than a year.

The company has been using Nutanix for the past four or five years and has gone through different versions. However, we have been using NCM for about a year to a year and a half.

What do I think about the stability of the solution?

I am satisfied with the stability of the system. Our engineers have had no issues accessing it and I have not received any reports of bugs or accessibility problems.

What do I think about the scalability of the solution?

This solution effectively addresses our current automation requirements, especially with regard to repetitive tasks that the team needs to learn how to automate.

As our company expands, we are interested in shifting the bulk of our workloads away from the public cloud and into our private cloud clusters.

Nutanix Cloud Manager (NCM) offers a lot of automation capabilities that we can take advantage of in the future. While there are already some basic automation features like Nutanix Move, there is significant potential for additional automation within NCM.

This automation will greatly assist us in scaling our operations without the need for manual repetition. As we continue to explore NCM and prepare for transitioning away from the public cloud, we can leverage a substantial amount of automation to streamline our processes.

The scalability of the system is straightforward, even from a hardware standpoint.

Simply adding servers to the data center and integrating them into the cluster is a remarkably effortless process.

I have not come across a solution that offers such ease of scalability.

How are customer service and support?

I have had the opportunity to engage with Nutanix support through various channels, including email, meetings, and post-installation calls. Even when we added two nodes to our infrastructure last year, Nutanix engineers were on-site to install the cluster, and I must say, they provided excellent service.

The support we received from Nutanix through emails has been excellent, with detailed and concise information provided.

Our experiences with Nutanix's account management and technical account management calls in early 2019 were extremely productive. They were highly focused, aiming to gather detailed information about our environment and workloads. This allowed them to effectively assist with scaling out, gaining a thorough understanding of our environment, and troubleshooting as needed. The level of support provided by Nutanix has been consistently outstanding.

Although I am not directly involved, from my observations, everything has been great, including the engineers who assisted us in adding nodes to our cluster. They were very helpful and knowledgeable.

I would rate the technical support a nine and a half out of ten.

On a personal level, I would rate Nutanix at a nine and a half. However, this rating is based on my limited direct involvement and is not a comprehensive assessment from a Nutanix perspective. Taking into account the algorithm used to evaluate performance, my interactions with Nutanix have been highly positive.

How was the initial setup?

I did not participate in the initial setup process.

What was our ROI?

We have experienced a significant return on investment (ROI) through our implementation of Nutanix. Initially, we started with two Nutanix systems, using them in our staging environment. However, as COVID-19 emerged in 2019, we acquired six additional nodes and deployed them in our production environment. Almost immediately after putting them into operation, we witnessed the tangible value they brought. The returns generated from this implementation have been substantial.

We initiated a gradual migration process, gradually transferring workloads into the Nutanix environment. As our workload demands grew, we reached capacity in the system by the end of last year. To accommodate this expansion, we have already acquired and installed a new cluster. Additionally, we have a dedicated disaster recovery (DR) site, and our objective is to transform this DR site into a fully operational production site by deploying another new cluster there.

On one side, we have our production environment, while on the other side, we have our disaster recovery (DR) setup. As we continue to witness the positive impact and returns on investment (ROI), we anticipate further growth in our Nutanix infrastructure. Initially, there was some hesitation and uncertainty, but once we experienced the immediate benefits and ROI, we realized the immense value Nutanix brings to our operations.

Implementing Nutanix brings both cost and time benefits. With an initial investment, the focus shifts toward recovering and maximizing the value of that investment. In contrast, when relying solely on the public cloud, there is a constant ongoing investment and potential challenges in controlling costs. While efforts are made to maintain control, it can still be a never-ending endeavor. However, by adopting Nutanix, engineers can quickly grasp and adapt to the system, making informed decisions and judgment calls more efficiently. This ease of learning and system familiarity empowers them to navigate and optimize the infrastructure with confidence.

With the ease of use and automation provided by Nutanix, our engineers can make informed decisions on workload management such as migration, reduction, or scaling up. This saves them time and provides opportunities for personal and professional development.

Which other solutions did I evaluate?

We evaluated AWS as a file management system, and it appears to be a possible solution.

When it comes to setup, both AWS and Nutanix offer attractive features from a management perspective. However, AWS can sometimes be a bit confusing, requiring repetitive actions and causing potential challenges.

On the other hand, Nutanix, particularly with the support of NCM and its accompanying university resources, simplifies the transition from learning to live environments.

The comprehensive coverage in the university program facilitates easier implementation in the actual environment, further aided by features like the test drive, which allows for experimentation without concerns about breaking anything. This emphasis on ease of use was the primary topic of discussion.

From my personal preference, having everything consolidated in a single pane of glass is important, and Nutanix excels in this aspect.

While AWS has recently introduced cost statistics upon login, Nutanix had already implemented this feature earlier.

Not only does Nutanix provide a comprehensive overview, but it also allows for effortless navigation into deeper insights with just a click. In contrast, AWS requires more extensive digging or clicking to access detailed information, making the process less user-friendly compared to Nutanix.

What other advice do I have?

I would rate Nutanix Cloud Manager (NCM) a ten out of ten.


    reviewer2183826

A sustainable solution with a straightforward initial setup

  • May 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

We are an education institute, and we use Nutanix Cloud Manager to manage student applications, employee applications, and for other educational purposes.

What is most valuable?

The most valuable feature of Nutanix Cloud Manager is the flexibility we're finding in expanding our technology and our support. We can't mess with the student's data, and we need to protect the data of many students within our data centers to ensure continuous business. One of the benefits of using NCM is the ecosystems we have within the organization and other organizations.

What needs improvement?

Nutanix Cloud Manager could partner with more partners to bring technologies that align with the area's policies and business needs.

For how long have I used the solution?

We've been using Nutanix Cloud Manager for six to seven years now.

What do I think about the stability of the solution?

Nutanix Cloud Manager is a stable solution.

What do I think about the scalability of the solution?

Nutanix Cloud Manager is a scalable solution. We are using six nodes and planning to add more features like the video in the future.

How are customer service and support?

Nutanix Cloud Manager's technical support is reachable and solves the problem in a matter of seconds.

How would you rate customer service and support?

Positive

How was the initial setup?

From the documents I'm reviewing, Nutanix Cloud Manager's initial setup was a straightforward process. There were no issues in the solution's implementation.

What was our ROI?

We're seeing a return on investment from Nutanix Cloud Manager, but since ours is an educational business, there's not much to assess.

What's my experience with pricing, setup cost, and licensing?

Nutanix Cloud Manager's pricing is fair at the moment. However, its pricing should be reassessed, and different pricing categories should be set for different business needs.

What other advice do I have?

When we approached Nutanix Cloud Manager, they presented the technology well. We chose Nutanix Cloud Manager because we found it could be sustainable for the future. Users should consider Nutanix Cloud Manager's use cases and opt for the solution depending on their type of business.

Overall, I rate Nutanix Cloud Manager a ten out of ten.


    Dayler Morais

A private cloud management tool with an easy setup phase and good customer support

  • May 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution as a private cloud management tool in our company.

What is most valuable?

We create some VMs using Nutanix Cloud Manager Self-Service. The solution's simplicity to use and its configurable features are some of the solution's valuable parts.

What needs improvement?

I am very satisfied with the solution. The pricing of the solution is an area of concern that needs improvement.

For how long have I used the solution?

I have experience and work with products from Nutanix. I have worked on the solution for three years. I am a customer of Nutanix.

What do I think about the stability of the solution?

The solution is very stable. I mean, we don't have problems using the solution.

What do I think about the scalability of the solution?

I'm very satisfied with the product's scalability since it's very good.

How are customer service and support?

Customer support is very good. For everything we need, we call the support, and they work together with us to solve the issue and find a solution quickly. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

It's simple and not complex to do the first setup. For deployment, around four people who were from a technical background, who knew how to operate the system, were required. For the maintenance of the product, four people are required.

What's my experience with pricing, setup cost, and licensing?

On a scale from one to ten, if one is a low price and ten is a high price, I rate the solution's pricing a six.

What other advice do I have?

Overall, I rate the solution a ten out of ten.