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Excellent quality product that does what is says in a simple and effective way.
What do you like best about the product?
The core product offering is extremely solid and just gets to work blocking bots in the background without you having to worry about it. Account management and technical support are both extremely good and responsive. Had numerious in-depth technical discussion and also customised the detection algorithms to suit the specific traffic on our site.
What do you dislike about the product?
The only thing that doesn't wokr that well is if you have extremely high traffic and you only want to pay to protect a subset of that traffic. It can be done but the configuration is complicated and fiddly.
What problems is the product solving and how is that benefiting you?
Problems of people scraping our data, credential stuffing, AI content ingestion, fraudulent manipulation of our algorithms
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Easy-to-Use Powerful Bot Protection
What do you like best about the product?
We needed a solution to protect our sites from DDoS attacks and content scrapers. We found DataDome and were able to work with them to quickly and easily integrate their solution into our environment. Their team has always been available and helpful to answer questions!
What do you dislike about the product?
Honestly, I cannot think of any downsides.
What problems is the product solving and how is that benefiting you?
DataDome protects our sites from DDoS attacks and helps protect against content scrapers.
Easy to use, effective, well supported, and has good reporting
What do you like best about the product?
Bot protection is working well for us, and the reports they send show the value. The Datadome team are also great to work with. The product is easy to use.
What do you dislike about the product?
At first it was a bit aggressive. It took some tuning before the captchas would at the frequency we wanted.
What problems is the product solving and how is that benefiting you?
Datadome protects us primarily from web scraping and bot attacks.
Effective bot protection solution
What do you like best about the product?
Datadome is a very effective and flexible solution for bot detection and protection as a companion to our WAF.
The solution is deployed since 2019 on all our ecommerce websites. We experience a very low rate of false positives.
Integration is fairly easy thanks to the dozens integrations available.
Works well out-of-the-box, and can be enriched with custom rules and models.
Support is quite reactive and helpful (spoken language can be french)
The solution is deployed since 2019 on all our ecommerce websites. We experience a very low rate of false positives.
Integration is fairly easy thanks to the dozens integrations available.
Works well out-of-the-box, and can be enriched with custom rules and models.
Support is quite reactive and helpful (spoken language can be french)
What do you dislike about the product?
Prices tend to increase significantly over the years
Server-side integration alone is not enough and client-side integration is required for the solution to work properly - this can be a concern for API protection.
The various dashboards can be quite slow especially when querying over long time ranges.
3O days of data retention is limiting for long-run analysis
Server-side integration alone is not enough and client-side integration is required for the solution to work properly - this can be a concern for API protection.
The various dashboards can be quite slow especially when querying over long time ranges.
3O days of data retention is limiting for long-run analysis
What problems is the product solving and how is that benefiting you?
Datadome helps us mainly against web scraping
Protection robuste contre les bots avec DataDome
What do you like best about the product?
J'apprécie particulièrement l'efficacité de DataDome dans la détection et la protection contre les bots malveillants. La solution est très simple à implémenter et fonctionne de manière fluide en arrière-plan, sans impacter les performances du site. Le tableau de bord offre une bonne visibilité des menaces bloquées et permet de surveiller en temps réel l'activité suspecte. La capacité de personnaliser les règles de sécurité en fonction des besoins spécifiques est également un gros plus.
What do you dislike about the product?
Le seul bémol est le coût, qui peut être élevé pour les petites entreprises ou les start-ups. Bien que le service en vaille la peine en raison de la qualité de la protection, un modèle de tarification plus flexible pourrait être intéressant pour les structures avec des budgets plus restreints.
What problems is the product solving and how is that benefiting you?
DataDome résout efficacement le problème des attaques de bots malveillants qui menaçaient la stabilité de nos serveurs. Depuis sa mise en place, nous avons constaté une nette amélioration des performances de notre site, sans interruptions dues aux surcharges provoquées par les bots. En outre, DataDome protège nos informations sensibles sur les produits, évitant ainsi les risques de scraping, ce qui est essentiel pour maintenir l'intégrité et la confidentialité de nos données. Cela renforce non seulement la sécurité, mais également la confiance de nos clients envers notre plateforme.
Team at DataDome have been great. Platform is easy to implement and use.
What do you like best about the product?
Ease of implementation, excellent user environment.
What do you dislike about the product?
The mobile app is usable but not great.
What problems is the product solving and how is that benefiting you?
Our website was subject to a DDOS attack that our WAF couldn't stop. Implemented Datadome and fixed all our issues on day 1.
Effective Captcha Protection for Client-side bot protections
What do you like best about the product?
Datadome's captcha offering is quite straightforward to implement, the documentation is thorough and support is quick to answer inqueries.
What do you dislike about the product?
I think the dashboards/explore tools could use some love on the performance side of things. I would also love to be able dive deeper into the Captcha funnel charts. They're nice to get an aggregate view, but not the best for sorting issue reported by specific customers/users.
What problems is the product solving and how is that benefiting you?
Our customers experience loads of bot traffic, we use DD client-side to protect their resources from nefarious actors.
Excellent anti-bot solution for e-commerce
What do you like best about the product?
Filters out a large proportion of bots, DDoS attacks and content scrappers.
What do you dislike about the product?
Careful attention to false positives, but an interface to quickly identify them
What problems is the product solving and how is that benefiting you?
Datadome protects us from the massive attacks we sometimes receive on our systems. The website is not affected and service availability remains at 99.99%.
Our analytics are also back to normal and no longer polluted by malicious bots preventing any analysis.
Our analytics are also back to normal and no longer polluted by malicious bots preventing any analysis.
Easy to use and review risks
What do you like best about the product?
The platform easily identifies risks, eliminating a ton of manual intervention
What do you dislike about the product?
Only negative is the small lookback windows for historical data.
What problems is the product solving and how is that benefiting you?
Quickly identified an ongoing Payment Fraud issue and stopped the attack.
Effective, Fast, Easy to integrate with excellent support
What do you like best about the product?
We have been using DataDome since 2019. Their progressive mindset has allowed us to stay one step ahead of evolving bots, with consistently improved false positive ratios and user experience. With industry-leading DataDome Captcha and constantly updated rules, DataDome allows us to set it and forget it, while safeguarding our data and users. Their availability and support during Australian hours is also a benefit to us.
What do you dislike about the product?
Minor nitpick: having tech support during APAC work hours.
What problems is the product solving and how is that benefiting you?
Does what it is supposed to do (Bot Protection, Traffic Source Detection and DDOS Protection) effectively.
100% uptime and excellent support.
Ease of integration with various technologies.
Tech Support in integration on Web, App and APIs.
100% uptime and excellent support.
Ease of integration with various technologies.
Tech Support in integration on Web, App and APIs.
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