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Enterprise class no-code integrations and automations
What do you like best about the product?
The ability for business analysts to quickly spin up integrations and be able to iteratively improve them as their process needs change. The range of enterprise systems supported. Single platform that supports the needs of IT and the business. Very powerful.
What do you dislike about the product?
There is always room for product and content improvement. Would love to see more content for builders on advanced use cases and advanced how-tos. Would love to see some enhancements to make error handling easier. Little things like that.
What problems is the product solving and how is that benefiting you?
Used in a number of places in our business and we recommend Workato to clients for all sorts of use cases. Internally we use it to integrate Quick Base procurement apps with NetSuite, to integrate Quick Base lead management apps to Marketo, to automate sales commission calculations in Quick Base, and to integrate with all sorts of cloud utililties like Box, Dropbox, Slack, SMS and to generic REST endpoints.
Recommendations to others considering the product:
Powerful integration platform for agile businesses empowering those closest to the work. Be mindful of building organizational competence, while no-code, there is still a learning curve and a scripting/logic background is helpful. Dedicate an individual to be your initial power builder to get over the initial learning curve,
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very easy to use
What do you like best about the product?
Ease of integration, natural language, powerful engine
What do you dislike about the product?
no global support, hard to do business in Germany
What problems is the product solving and how is that benefiting you?
integrating various cloud solutions like Google docs and Gmal
Recommendations to others considering the product:
Get experienced integrator
Powerful platform with consumer app like user experience
What do you like best about the product?
Workato supports a variety of use cases including bulk data, app integration, automation workflows, API gateways, and chat based enterprise bots. Also, the focus on ease of use means less technical resources can use the platform.
On top of the 200 applications Workato supports, Workato provides two SDKs, a Java based SDK for on-prem connector development, and a Ruby based one for cloud connectors. Workato also supports connectivity to a variety of databases, files, messaging systems and REST endpoints.
Workato has spent a lot of time developing operational capabilities to make it easier to detect and recover from failures. The Workato recipes ops connector facilitates automation of a variety of runtime operations e.g. auto rerun when a job fails with a specific exception.
On top of the 200 applications Workato supports, Workato provides two SDKs, a Java based SDK for on-prem connector development, and a Ruby based one for cloud connectors. Workato also supports connectivity to a variety of databases, files, messaging systems and REST endpoints.
Workato has spent a lot of time developing operational capabilities to make it easier to detect and recover from failures. The Workato recipes ops connector facilitates automation of a variety of runtime operations e.g. auto rerun when a job fails with a specific exception.
What do you dislike about the product?
Nothing specific. It's great to see the product evolve rapidly, especially with regard to on-prem capabilities. Their customer success teams are great to work with
What problems is the product solving and how is that benefiting you?
I would recommend Workato as a essential component for digital transformations. They are typically large enterprises looking to address data integration, workflow automation involving central IT and LOBs. Workato lends itself well to starting small, and growing rapidly from there.
Recommendations to others considering the product:
It is a product that is better experienced. Would recommend to focus on building real world use cases as part of the evaluation process,
Great for DevOps use cases
What do you like best about the product?
I can very quickly build workflows to solve my day to day problems.
The on-prem agent is easy to deploy and makes it easy to connect to our applications (like JIRA) running within my company's network without requiring to open any firewall ports.
The REST connector and Workato SDK makes it easy for me to connect to any HTTP endpoint or build my own connector. It has great support for webhooks. Also, the ability to add your own actions to existing Workato connectors is a really handy way to expand connector functionality.
The on-prem agent is easy to deploy and makes it easy to connect to our applications (like JIRA) running within my company's network without requiring to open any firewall ports.
The REST connector and Workato SDK makes it easy for me to connect to any HTTP endpoint or build my own connector. It has great support for webhooks. Also, the ability to add your own actions to existing Workato connectors is a really handy way to expand connector functionality.
What do you dislike about the product?
I would like to see more devops related pre-built Integrations in the Workato community, especially around Bitbucket and Confluence.
More documentation/suggestions on how to recover from application API errors.
More documentation/suggestions on how to recover from application API errors.
What problems is the product solving and how is that benefiting you?
I use JIRA, Jenkins, Gitlab, Confluence, etc. and use Workato to automate workflows across these apps. I use Workbot for Slack to control these workflows and receive notifications in Slack.
Recommendations to others considering the product:
Workato makes it easy to create and modify recipes, to get started with a basic scenario. You can then measure and improve over time. Recipes are versioned, so you can always switch back to an older version.
Surprisingly broad solution with powerful use cases and extensive collection of recipes
What do you like best about the product?
Time to value realization is very fast. Impressed with the ease of use and versatility. You can start with simple point solutions, get quick results and then scale fast to multiple broad areas. Innovative bot building solutions allow you to go beyond cloud integration and workflow. Having been in the integration space for couple of decades, I was impressed by how digital transformation can be accelerated through appropriate use of Workato. Many of our customers had legacy integration, middleware, BPM and SOA tools but the simplification without sacrificing enterprise support has made Workato their go to choice now. In many ROI calculations, Workato comes way ahead.
What do you dislike about the product?
Less of a dislike but more of challenge. Many of our customers seem to start with workato in a specific area due to existing recipes or immediate needs and lose out on the broader solution patterns. Some additional pointed documentation might highlight opportunities to leverage investments better.
What problems is the product solving and how is that benefiting you?
The primary problems was rapid rollout of new automated solutions for capturing key events and exceptions and translating them into workflow as new business capabilities were being rolled out. Some use cases were around big data and Splunk driven workflows while others were rapid responses to events in SalesForce, Slack or other engagement systems. A few customers were working on reducing legacy footprint using Workato to handle legacy integrations with cloud and front end systems. The key benefits were speed of implementation, better collaboration between business and IT, new capabilities not available with legacy integrations already in the enterprise.
Recommendations to others considering the product:
Do not try to be boxed within legacy integration models. Look at the rich collection of use cases and see the best fit for your business problem. Once you get the initial experience, go back and look at the broader enterprise needs and see ways to scale. While recipes with ServiceNow, SalesForce, Slack, etc are obvious look for the innovative workflows that can give your business users the edge. We do not see this as completely driven by business users but a lot better business aligned than most IT centered solutions out there.
Sky's the limit.
What do you like best about the product?
The sheer customizability of what you can do by using Workato to connect the various apps you use and make them work together.
For example, Eventbrite organizers can use Workato to get notified via Slack when a new order is processed, and completely customize this Slack message with data points from the Eventbrite order—even include a link to manage the order in Eventbrite!
For example, Eventbrite organizers can use Workato to get notified via Slack when a new order is processed, and completely customize this Slack message with data points from the Eventbrite order—even include a link to manage the order in Eventbrite!
What do you dislike about the product?
As other reviews have stated, there is a bit of a learning curve. But after you get over the initial hump, you realize the full potential of what you can do with Workato.
What problems is the product solving and how is that benefiting you?
Alongside Eventbrite, our customers use Salesforce, Hubspot, MailChimp, SurveyMonkey, Marketo, Google Sheets, and the rest. Eventbrite customers use Workato to connect the events part of their business with the rest of their business.
Recommendations to others considering the product:
Give the free trial a shot & don't be afraid to utilize the Help Center materials. It's a bit of a learning curve, but after you're through it, you really realize all that you can do.
Easy, extensible integration
What do you like best about the product?
Worked well for the simple use cases. After trying for few months realized that I can use the service for advanced use cases too.
What do you dislike about the product?
Took a while to figure out how to use HTTP connector. Documentation is sparse.
What problems is the product solving and how is that benefiting you?
DevOps workflow.
Recommendations to others considering the product:
Start with A to B sync use cases. I found additional uses after the initial success. Now I am considering the product for approval workflows and on-prem data sync use cases.
Easy to use and powerful
What do you like best about the product?
I was able to build simple integrations very quickly. Their english like descriptions makes it easy to understand what the recipe does.
For more complex business logic, I found recipes to be expressive enough to describe them. I specifically liked Workato trigger's ability to pick up older events, and not miss events even when a recipe is stopped for changes/fixes. Basically you can stop a recipe, make changes to it, and when you restart Workato will process all events created when recipe was off.
Transaction history is very useful. It gives you details of every step that is executed including the data input/output. You can rerun any failed or successful transaction. Great for debugging and recovery.
For more complex business logic, I found recipes to be expressive enough to describe them. I specifically liked Workato trigger's ability to pick up older events, and not miss events even when a recipe is stopped for changes/fixes. Basically you can stop a recipe, make changes to it, and when you restart Workato will process all events created when recipe was off.
Transaction history is very useful. It gives you details of every step that is executed including the data input/output. You can rerun any failed or successful transaction. Great for debugging and recovery.
What do you dislike about the product?
Some of the powerful features are not easy to spot. Try/catch, call recipe, array processing are very useful but hard to spot.
For the more complex features, as well as connector actions and triggers, it would be great to have more examples within the doc.
For the more complex features, as well as connector actions and triggers, it would be great to have more examples within the doc.
What problems is the product solving and how is that benefiting you?
Workflows spanning applications used for PM (Google drive/docs), dev (Jira, Slack, etc.), and partner teams. We also use it for notifications to Slack.
Recommendations to others considering the product:
Identify use cases, and build them on Workato even before you purchase. This is a great way to experience the product, and also helps you understand the difference between Workato and some of its competitors.
Workflow & Integration Made Easy
What do you like best about the product?
Their commitment to solving their customers needs and going out of their way to ensure successful deployment. Workato has a very robust number of integrations making it easy to start automating workflows between different systems.
What do you dislike about the product?
Some of the integrations don't expose the entire service's APIs. The documentation could better in some areas.
What problems is the product solving and how is that benefiting you?
We had a very manual onboarding process which we needed to automate. We developed several workflows incorporating Marketo, Salesforce, and Box.
Simple yet powerful
What do you like best about the product?
Ease of creating recipies for Integration. Power of creating custom connectors faster.
Time to take to GoLives.
Flexibility and coolness in UI.
Time to take to GoLives.
Flexibility and coolness in UI.
What do you dislike about the product?
Need more flexibility on custom connectors.
What problems is the product solving and how is that benefiting you?
Business Process Integrations both internally and with external customers in the space of QTC.
Recommendations to others considering the product:
Great Product features and good customer support. The power of custom connectors will give the flexibility to connect any application of cloud. Pricing is good when compared to other biggies like Mulesoft or Tibco. Exposing the tool to Business User just like other cloud systems is the great thing which is much needed in the cloud world.
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