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Workato has saved us time and made our customers happy
What do you like best about the product?
The ease of use within the tool. We're able to quickly set up integrations with our tool, Bridgit Bench and third party applications like Salesforce or Airtable which in turn saves our customers time and makes our tool even better! The team we work with has been fantastic and extremely supportive, always open to jumping on a call to troubleshoot issues and share best practices. We're continuing to learn new things about the capabilities and look forward to unlocking even more functionality as we continue to further adopt and streamlines our processes.
What do you dislike about the product?
Trial and error within the tool can be time consuming off the bat, but once you learn the ropes it only gets easier. Some of the errors we receive can be hard to understand but the team at Workato has been supportive in helping us resolve them all.
What problems is the product solving and how is that benefiting you?
Time savings across the board to streamline processes and make our tool stickier. It saves time for our team on setting up accounts and making ongoing updates. Time savings for our customers who no longer have as much manual data entry and streamlines the project planning process.
Recommendations to others considering the product:
Give it a try. It does what they say it does and will make your life and your customer's lives easier!
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Very easy and powerful to use!
What do you like best about the product?
I love how easy Workato is to use! You can setup powerful integrations between applications with no code in minutes!
What do you dislike about the product?
The only thing that I dislike would be the cost.
What problems is the product solving and how is that benefiting you?
We are solving problems across all our applications including JIra, Netsuite, Salesforce, Zendesk. Workato makes it extremely easy to streamline and automate complex issues that used to take up many working hours.
Workato is a wonderful enterprise-level iPaas
What do you like best about the product?
Workato can handle all integration jobs.
What do you dislike about the product?
Workato is a little costly; it would be great to have entry-level pricing.
What problems is the product solving and how is that benefiting you?
Workato is helping our company eliminate tedious, manual work processes.
Recommendations to others considering the product:
While you are able to build out simple automations with minor technical skills, anything more complex will take someone with technical expertise to build out. Let's be realistic.
Power, simplicity and an attentive staff
What do you like best about the product?
Workato lets you do a TON of stuff in as simple or as complicated a level of construction as you are comfortable with. Their team is super helpful and they offer a ton of resources to perfect your connections and minimize issues.
What do you dislike about the product?
There's really not much I have disliked that wasn't fixed or updated super fast after mentioning it previously.
What problems is the product solving and how is that benefiting you?
Connecting our crm to our marketing platform in a dynamic and real-time way
Very intuitive and powerful automation platform.
What do you like best about the product?
Workato is incredibly easy to use & powerful, with a pricing model that enables you to incrementally prove value before making a large purchasing decision. I'm not a software engineer (I'm predominantly a business stakeholder), but I'm able to easily integrate almost any application that has the required APIs. Workato's pre-built actions are very intuitive to use, but you can also use custom actions for any actions they dont currently support.
Workato's customer support is incredible, and has really enabled me to quickly extract a ton of value out of the platform without getting stuck.
Workato's customer support is incredible, and has really enabled me to quickly extract a ton of value out of the platform without getting stuck.
What do you dislike about the product?
Occasionally I encounter bugs, which requires I use workarounds. For example, the Greenhouse actions dont support the concept of min & max values (for currency ranges), which meant that I need to use the HTTP connector and cannot use the pre-built actions for updating a Greenhouse Job. However, whenever I hit one of these bugs the Workato support team is incredibly responsive and helpful in suggesting alternative approaches for achieving my goal.
What problems is the product solving and how is that benefiting you?
Integrating Workday & Greenhouse, Netsuite with bank SFTP sites, Coupa with Jira
Great platform for data integration and workflow automation!
What do you like best about the product?
The library of connectors makes it easy to build and test various workflows. The technical support is amazing and very hands on!
What do you dislike about the product?
In the beginning they didn't have many self-service training courses, but have since developed a certification/training process.
What problems is the product solving and how is that benefiting you?
Created real time notifications to improve response time on various workflows; improve response time and reduce overall time to resolve.
Implemented new workflows by connecting our platform to Zendesk and Slack; identified opportunities to eliminate waste and reduce processing
Implemented new workflows by connecting our platform to Zendesk and Slack; identified opportunities to eliminate waste and reduce processing
Business Automation with Powerful Integration Under the hood
What do you like best about the product?
My company builds Workato recipes, so we've been delivering multiple integrations to multiple companies with very different scenarios. Workato is fast to ramp up, if you're somewhat digitally minded. It's modern UI allows for very intuitive and clear way of building your integration workflows, map data, create logic, transform data. It truly combines deep understanding of what integration is all about with the simplicity of the "recipe" concept.
I also think that the paradigm of "code" is still the most powerful, flexible, scalable way of writing software. Workato really made it code-like power, but truly without any coding at all. It's not flow diagrams – it's step by step (code-like), but each step is a configuration, mapping, transformation.
The depth and breadth of this platform is actually quite astonishing.
I also think that the paradigm of "code" is still the most powerful, flexible, scalable way of writing software. Workato really made it code-like power, but truly without any coding at all. It's not flow diagrams – it's step by step (code-like), but each step is a configuration, mapping, transformation.
The depth and breadth of this platform is actually quite astonishing.
What do you dislike about the product?
It's not easy to come up with something... I guess it could be a bit more "object oriented" when it comes to large objects, where I could say obj B = obj A, and Workato would simply replicate the object's structure.
Also if I could have more flexibility working with array's elements without having to default to Collections, that would make life a bit easier.
But other than that, there's little to complain about.
Also if I could have more flexibility working with array's elements without having to default to Collections, that would make life a bit easier.
But other than that, there's little to complain about.
What problems is the product solving and how is that benefiting you?
My customers want to integrate their systems... Netsuite, Magento, Jira, Github, Salesforce, Slack, MS Teams, etc.
Some use cases include:
- e-commerce (product sync between your ERP and e-commerce platform)
- orders sync
- abandoned carts and new orders sync with your CRM
- custom bi-directional integration of your code repository and project management software
- HR / new employee on-boarding process including actionable items in Slack and MS Teams
- reporting work hours to customer's time tracking system
- etc.
Some use cases include:
- e-commerce (product sync between your ERP and e-commerce platform)
- orders sync
- abandoned carts and new orders sync with your CRM
- custom bi-directional integration of your code repository and project management software
- HR / new employee on-boarding process including actionable items in Slack and MS Teams
- reporting work hours to customer's time tracking system
- etc.
Terrific iPaaS Platform for Building, Maintaining and Monitoring Integrations
What do you like best about the product?
Modern, intuitive browser-based interface.
Unified iPaaS that makes it easy to build and deploy secure integrations between cloud-based, hosted and/or on premise applications and databases.
Intelligent, pre-built connectors for hundreds of popular applications.
Numerous sample / community recipes to use as a starting point for integrations.
Unified iPaaS that makes it easy to build and deploy secure integrations between cloud-based, hosted and/or on premise applications and databases.
Intelligent, pre-built connectors for hundreds of popular applications.
Numerous sample / community recipes to use as a starting point for integrations.
What do you dislike about the product?
Although most informational / error messages are detailed and very helpful, a small number could be improved and made more explicit, which would be especially helpful for new users.
What problems is the product solving and how is that benefiting you?
Workato has enabled us to maintain a small staff while building and deploying numerous integrations to support our cloud-first initiatives.
Recommendations to others considering the product:
Workato's unified cloud-based platform for building, deploying and monitoring integrations has had a significant positive impact on our productivity.
Highly flexible integration platform with seemingly endless possibilities
What do you like best about the product?
Workato provides a huge variety of connectors, including some (such as http) that allow you to do custom configurations that connect to just about any API.
The on-prem connector allows us to securely integrate between on-site databases and external data providers.
Easy to use Web interface for creating recipes/integrations without extensive coding.
The on-prem connector allows us to securely integrate between on-site databases and external data providers.
Easy to use Web interface for creating recipes/integrations without extensive coding.
What do you dislike about the product?
The cost is a bit prohibitive for smaller companies. We don't move a ton of data, but we do work with a lot of different vendors. I'd like to see better pricing models for small companies and colleges. Perhaps something based on the total amount of data being moved would be more appropriate.
What problems is the product solving and how is that benefiting you?
We've used Workato to synchronize data from many different sources into our central data warehouse (Snowflake). This then allows us to do advanced reporting and data science from one centralized and governed source. It also allows us to integrate the data back to the various systems and keep them in sync.
Workato was also instrumental in our COVID-19 response. We used it to tie our test results back to our notification systems and provide a very fast response when a student tests positive. As more results came in from different providers, we continued to connect them through Workato a dashboard that helped us make informed decisions.
Workato was also instrumental in our COVID-19 response. We used it to tie our test results back to our notification systems and provide a very fast response when a student tests positive. As more results came in from different providers, we continued to connect them through Workato a dashboard that helped us make informed decisions.
Three years in and the product keeps getting better.
What do you like best about the product?
As a low- or no-code solution, Workato let's me create and update integrations and ETL processes with minimal time to launch and uses none of my development resources.
What do you dislike about the product?
There is very little to dislike with this product.
What problems is the product solving and how is that benefiting you?
The primary benefit is that our employees using different systems are able to collaborate in real-time without duplicating their effort. It also allows us to use best-in-class technology without a heavy investment in integration while keeping data current/relevant in all systems.
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