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Have been using Workato to automate a lot of solutions around AD, AAD, ServiceNow, Workday and so on
What do you like best about the product?
Default in-built integrations to lots of systems/applications
What do you dislike about the product?
Ability to add custom code in languages other than Java or ruby (additional language support like PowerShell, c# )
What problems is the product solving and how is that benefiting you?
Automate a lot of solutions around AD, AAD, ServiceNow, Workday, and so on quickly without worrying about integrating those systems
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Automation & Integrations makes life easier with Workato
What do you like best about the product?
The look and feel and usage of the platform. Easy to connect to other applications without skipping the setting up of connections.
Easier to use then other IPAAS or middleware platforms.
Simple way of using chat for support
Easier to use then other IPAAS or middleware platforms.
Simple way of using chat for support
What do you dislike about the product?
Documentation for specific coding issues or applications is missing or could be improved.
What problems is the product solving and how is that benefiting you?
Making more usage of API's for lot's of applications and retrieving data from other applications/clouds in easier solutions then traditional middleware
Reliable integration and automation platform
What do you like best about the product?
Quick ramp up time
no learning curve for teams
Vast connector ecosystem
Logging and security features
library of reusable integrations
platform uptime
Support
no learning curve for teams
Vast connector ecosystem
Logging and security features
library of reusable integrations
platform uptime
Support
What do you dislike about the product?
I have been using workato for the last 3 years, I think having more resources allocated to supporting strategic accounts might go a long way.
What problems is the product solving and how is that benefiting you?
Unification of fragmented business system
Hire to retire systems automation
Slack bots
Order to pay automation
Lots of custom automation with internal systems.
Hire to retire systems automation
Slack bots
Order to pay automation
Lots of custom automation with internal systems.
Recommendations to others considering the product:
Workato allowed companies to automate process very quickly and easily
Workato is easy to use and helped us deliver quality integrations and automations in short time.
What do you like best about the product?
Easy to learn, great support, active community.
What do you dislike about the product?
Build for SaaS world, lack some features for ETL Implementations.
What problems is the product solving and how is that benefiting you?
De-couple our core product from our back-office services.
Recommendations to others considering the product:
Workato's connector SDK is a game-changer.
The easiest way to build integrations and workflows for your business
What do you like best about the product?
Really fast and easy to build and manage integrations
Goes beyond integration, enables you to build workflows with clicks and drag/drop
Workbot is a game-changer. Now I can do things from Slack that I could not before.
Goes beyond integration, enables you to build workflows with clicks and drag/drop
Workbot is a game-changer. Now I can do things from Slack that I could not before.
What do you dislike about the product?
Documentation can be improved with more specific examples
What problems is the product solving and how is that benefiting you?
Customer 360 across all our apps and database. This has significantly improved our
overall customer experience and decision making
overall customer experience and decision making
A single platform for app integration, data integration, and workflow automation
What do you like best about the product?
Goes beyond integration, enables you to build workflows with clicks and drag/drop
What do you dislike about the product?
Documentation can be improved with more specific examples
What problems is the product solving and how is that benefiting you?
Creating and Updating Driver's automation between Salesforce and the financial systems and other internal systems.
This saves a lot of manual work, wasted time, and potential inconsistency of data.
This saves a lot of manual work, wasted time, and potential inconsistency of data.
Fast and reliable integrations with Workato
What do you like best about the product?
Ease of use, API-Management, ELT/ETL capabilities, browser-based, fast learning curve.
JSON logs are documenting every step so you can trackback every activity, including its content.
Comfortable Monitoring, secure on-premise connectivity
JSON logs are documenting every step so you can trackback every activity, including its content.
Comfortable Monitoring, secure on-premise connectivity
What do you dislike about the product?
Documentation needs improvement.
In the eventual case, you need to code complex things, there are limitations
In the eventual case, you need to code complex things, there are limitations
What problems is the product solving and how is that benefiting you?
We integrate systems that were not able to communicate with each other and partly use the API-option to avoid scheduled batching if possible.
The development of intermediate integrations can be done very quickly.
We don't have to take care of Infrastructure since it's managed.
Reduced sync-time between operational systems and increased stability and reliability of the data flows
The development of intermediate integrations can be done very quickly.
We don't have to take care of Infrastructure since it's managed.
Reduced sync-time between operational systems and increased stability and reliability of the data flows
Recommendations to others considering the product:
Define a potential use case, do a POC with it and you'll see how fast you move ahead
Simple setup and maintenance
What do you like best about the product?
Workato is a simple-to-use tool that allows for straightforward creation and maintenance of our basic integrations without the need to build our own API integrations. Documentation is pretty good and although it still requires some technical wherewithal to get everything working, Workato prevents us from using precious development resources to build and maintain internal integrations.
What do you dislike about the product?
In some complex situations, Workato will never replace a custom integration.
What problems is the product solving and how is that benefiting you?
Workato has allowed us to closely integrate our CRM with our customer invoicing tool . While the integration has occasional hiccups, troubleshooting and identifying issues have been very straightforward.
Recommendations to others considering the product:
Workato is not a perfect solution in that the requirements of your integration may exceed what is possible in Workato. While the tool itself is pretty robust, make sure you can do everything you need and will need to before getting started.
Workato, the Superman of SaaS
What do you like best about the product?
Workato's easy-to-use API and VAST library of connections make this my favorite iPass by far. I've worked in Sytems/Integration deployment for years and it usually takes a village to create and validate an enterprise-level integration. Workato lets me create functionality in minutes which makes for happy end users and a happy Admin.
What do you dislike about the product?
The only thing I "dislike" is the level of complexity it takes to create a Custom Connector. I would love if there was a better "Wizard" to help guide me through the process better. The current "wizard" isn't all that helpful.
What problems is the product solving and how is that benefiting you?
Scalability. We are growing rapidly, and this tool has enabled us to maintain our lean IT Team while deploying integrations and saving time across the company.
A True Partner for Embedded Solutions
What do you like best about the product?
The platform is lightweight from a UI point of view while still being incredibly powerful. As a software provider, I'm extremely impressed by this balance. The most important takeaway is that I have complete confidence that I can deliver on my customers' requirements, allowing me to sell with confidence. Moreover, the level of service and client care that I've experienced throughout the entire client lifecycle is beyond compare. The sales experience not only informed me, but also guided me towards understanding the best practices of my peers. I was very refreshed to have Rodrigo challenge me where appropriate and have the depth of knowledge to give me the confidence that they weren't selling me a product, Workato was partnering with my firm on a strategic level. Since the sales process, the team that has supported me combine a high degree of competence with responsiveness & reliability.
I'm not sure which I could recommend higher, the team or the platform.
I'm not sure which I could recommend higher, the team or the platform.
What do you dislike about the product?
The debugger console is sometimes unclear, though that is dependent on the API's of the systems integrated.
What problems is the product solving and how is that benefiting you?
We're integrating our platform with all the other 3rd party systems our clients use. Benefits are growing each day, but we're growing NRR and improving stickiness of existing client base.
Recommendations to others considering the product:
I surveyed the market of competitors for 6 months, save yourself the time and start here.
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