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Solid IPaaS offering that enables much faster integration at scale
What do you like best about the product?
The embeddable widgets from Workato for gathering credentials for each system means that we don't need to own any of that process or infrastructure, saving a lot of time and engineering effort on credential management and security.
What do you dislike about the product?
There is always room to have more supported integrations, but that's likely to be a complaint for any customer of any IPaaS provider.
What problems is the product solving and how is that benefiting you?
My company needs to build integrations into a high number of systems in a short period of time. Workato enables us to deliver at a velocity that would otherwise be impossible and makes our targets much more reachable
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Integrations is easy with Workato
What do you like best about the product?
A lot of functions out of the box that can help you create a basic integration flow very fast. CSV imports or API, are all easy and structured in a nice way and you don't need to be a developer to use Workato.
What do you dislike about the product?
Currently it is lacking prebuilt connectors to Microsoft Dynamics Business central which is the ERP we use.
What problems is the product solving and how is that benefiting you?
Integrating the sales order flow from our webshop to the ERP. Synchronize data between forecasting systems and ERP.
Recommendations to others considering the product:
Try to create a recipe and you will see the potential in Workato.
Powerful, flexible, easy automations
What do you like best about the product?
We use Workato to automate what used to be done with bash scripts, crontab schedules and the like. We had a nest of these home-grown and handcrafted processes which were difficult to maintain and almost impossible to hand over to other staff to look after. Workato has allowed us to make these automations and integrations more accessible to more staff, and with the added benefit of job monitoring and a nice GUI as well. We keep finding new things to use it for, and have been able to easily enough make our own connectors to a couple of services we use which have REST APIs which Workato didn't have an inbuilt connector for.
What do you dislike about the product?
Only minor things, like as the account "owner" I get email notifications when recipes created by others fail, but they don't. I'm sure this type of thing can be resolved in future versions as the product matures. Overall, it's a very likeable service.
What problems is the product solving and how is that benefiting you?
We had a lot of legacy, custom integrations which were hard to monitor, maintain, and hand over to other staff. By moving these to Workato, we're more scalable, and easier to manage, and more staff can be involved to develop and support. Previously only hard core "coders" could, now a wider group of people can create automations and useful business integrations. This also significantly reduces our key-man risk and helps our various business continuity plans.
Limitations to overcome
What do you like best about the product?
Actions and workflow design. Inbuilt workato connector for error handling and lists variable etc.,
What do you dislike about the product?
Custom connector third party connectors can be made more flexible by workato once they are published
What problems is the product solving and how is that benefiting you?
Time saver for me to simplify user checks error monitoring variable creations to build process
Recommendations to others considering the product:
Those who are looking into workato need to know the process and logical thinking to build recipes
Workato is user friendly and easy to work with.
What do you like best about the product?
Unlike some tools, Workato provides the information you are looking for in a straightforward manageable tool.
What do you dislike about the product?
I have not experienced many downsides to this tool at this time.
What problems is the product solving and how is that benefiting you?
We have transitioned from a different tool that was more costly and more difficult to work with to Workato that brings the data we need to the forefront.
Game-Changing, Powerful Integration Tool
What do you like best about the product?
The possibilities are ENDLESS with Workato! It's the perfect combination of thorough and user-friendly, even for someone who doesn't have a coding background. Their support team is extremely knowledgeable and helpful any time we need to talk through a project.
We have streamlined current processes and created new connections for virtually every department in the company. We've also built in new efficiencies in our sales funnel that have propelled us to record-setting performance.
There are still endless ways that we can utilize Workato to solve immediate problems, improve current processes, and bridge any gap to propel our organization forward.
We have streamlined current processes and created new connections for virtually every department in the company. We've also built in new efficiencies in our sales funnel that have propelled us to record-setting performance.
There are still endless ways that we can utilize Workato to solve immediate problems, improve current processes, and bridge any gap to propel our organization forward.
What do you dislike about the product?
The steep learning curve, but that's almost unavoidable. Considering the complexity of the platform, the Workato team does a great job of setting you up for success between their Automation Academy training courses, live "office hours" and a vast library of recipes/community boards.
The other challenge is wrapping your arms around how to get started/what can be done. It's just a very high threshold to get started, but once you do, you'll never look back.
The other challenge is wrapping your arms around how to get started/what can be done. It's just a very high threshold to get started, but once you do, you'll never look back.
What problems is the product solving and how is that benefiting you?
Enabling our business to sell more, faster. Bridging gaps between software that do not play well with each other. Saving hours and hours of employee time so they can avoid unnecessary admin work and get back to doing their jobs.
Workato is a great tool I love using it.
What do you like best about the product?
That is a flexible tool. and the documentation is good
What do you dislike about the product?
missing some feature and not enough connectors
What problems is the product solving and how is that benefiting you?
integration calling API's and receving data
Easy Peasy Lemon Squeasy
What do you like best about the product?
Creating a recipe often feels like the entire process wizard based.
What do you dislike about the product?
Very little besides having to connect with poorly documented APIs, which is outside the control of Workato
What problems is the product solving and how is that benefiting you?
Syncing invoice processed between Salesforce FinancialForce and Logisense.
Can't decide if it's for technical or non-technical people
What do you like best about the product?
Workato has a solid and growing collection of connectors that makes it much easier for us to start integrations with systems we have no experience working with. It is really easy to build new connectors when none exist, and it is really easy to spin up new API surfaces based on recipes.
What do you dislike about the product?
Workato's recipe builder UI seems like it is designed with non-technical people in mind. However, it is a chore to use as someone who is technical, and it is sufficiently complicated that I am unsure how non-technical people can get the most out of it. It feels like they tried to make programming more accessible, but instead, they made it more tedious.
What problems is the product solving and how is that benefiting you?
We want to integrate with many HRIS, T&A, and Payroll systems. We have spent a lot of time trying to set up just one of these integrations for ourselves. Workato provides a platform that we can use to easily integrate with all these different kinds of systems.
Good
What do you like best about the product?
The experience was very easy and enjoyable.
What do you dislike about the product?
I would like the see improvement in the functions pertaining to user experience.
What problems is the product solving and how is that benefiting you?
Automation, integration and pricing.
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