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With Workato we are able to automate our workflow quickly
What do you like best about the product?
One of its main advantages is the integration with almost all known software. We have been able to make integrations with the rest of the software quickly and easily, without having to code or have knowledge of any kind. It is a cloud-based software with mobile access, so we can access it, as many times as we need, anywhere, with internet connection. The drag and drop tool is very useful in this software, to get all tasks and activities set up and scheduled faster and easier.
What do you dislike about the product?
Although the technical support provides good material to achieve the integrations successfully, it is quite extensive and complicated to understand, which we had to require more time to get the software ready to use. I would like the system to provide some kind of information control by roles or restrict information to some users, and not everyone having access to all the information hosted in the system. Its price is somewhat high, since it only allows to integrate 3 applications with the basic plan, which raises the bill.
What problems is the product solving and how is that benefiting you?
This has always been our software to easily and efficiently manage our workflow and the rest of the activities of the different departments. It allows integration with all the software we need to have all the information from different areas of the company in one place, all centralized, avoiding the leakage of important data. The program is quite intuitive, which makes it much more accessible to anyone. Its modules are quickly available and its interface design does not overwhelm or feel cluttered. It allows integration with many software of different categories, to have centralized all the information of projects and clients. Software with cloud access availability, being able to access from any computer or mobile device.
Recommendations to others considering the product:
This is a very complete software, which has achieved a perfect assembly in our company, making all areas work as one. We love being able to use it and recommend it to other companies. It is very intuitive and easy to navigate and the technical support is always ready to help with any inconvenience. Particularly to our company this software has worked very well, although it is a little expensive, the price is worth it, since we have no leakage of data and important information, the departments work efficiently and projects are executed smoothly in a timely manner, avoiding delays and loss of money.
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Workato is amazing!!
What do you like best about the product?
I think that the Documentation and Workato academy are awesome. All the connectors are great because I can use work to with whatever SaaS I need. Workato is much easier to use than other integration/automation software.
What do you dislike about the product?
I think that I always use more actions than I should. I would like a way to know if I have optimized the recipe to use the least number of tasks necessary. I would love to see an optimization wizard or something similar.
What problems is the product solving and how is that benefiting you?
Workato helps me connect Salesforce, Snowflake, Slack, Google sheets, and NetSuite. It helps with ongoing data migration and makes it easy to move our data between systems.
Taking our custom integrations to the next level and supporting us along the way
What do you like best about the product?
I really appreciate Workato's ability to be easy to pick up for new users, while also allowing for more complex functionality with the python and javascript connectors. Pasting JSON examples to generate payload schemas is also incredibly helpful.
What do you dislike about the product?
The error logging is something that could certainly be improved. Additionally, I am still in the process of picking up Ruby as you need to use it for complex data manipulations.
What problems is the product solving and how is that benefiting you?
Workato allows us to rapidly implement integrations with a very powerful underlying engine. It allows our team to build out reusable integrations and for specific systems, we can pave the way or our product team to add the integrations natively.
Recommendations to others considering the product:
There are a lot of features and functionality that are very powerful, but they take time to learn.
I'm coming from Tibco software, therefore Workato is like good magic for me. Like this product!
What do you like best about the product?
I think that community and documentation which is very helpful.
What do you dislike about the product?
* for example, searching for a recipe that doesn't work correctly.
* "If else" that must be defined from the beginning, it's not possible to change the "if" statement into "if-else".
* check specific iteration inside the loop- also is not possible.
* "If else" that must be defined from the beginning, it's not possible to change the "if" statement into "if-else".
* check specific iteration inside the loop- also is not possible.
What problems is the product solving and how is that benefiting you?
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Great middlware and perfect support
What do you like best about the product?
The usabilty of the tool is great and its easy to use and to get an overview
What do you dislike about the product?
Some information are not available online so that we have to ask the support
What problems is the product solving and how is that benefiting you?
Several APIs, CRM, CMS are connected with the tool.
Recommendations to others considering the product:
Get an overview of your actual infrastructure.
Workato makes developing and communicating integration functionality accessible
What do you like best about the product?
Workato's UI is simple enough for new developers and non-tech savvy clients to get a general sense of what they're looking at. Integrations with Workato can be built with just a few months to a year of training, and the UI readout makes training and communicating Workato functionality simple to clients.
What do you dislike about the product?
Like any platform, you can't fix all the bugs. There's occasional inconsistent behavior and limited functionality when compared to other automation platforms, but Workato's support does a good job of reconciling these when addressed, and they do have continuous product updates to fill the gaps.
What problems is the product solving and how is that benefiting you?
Workato allows me to create solutions for clients' diverse needs. I can do so with simple automation tools, or get much more complex as needed. Workato is robust enough to handle many use cases.
Seamless automation experience that can easily delight any customer
What do you like best about the product?
UI/UX of Workato is at least 10x better than all its competitors and can easily be used by even non-tech guys, unlike other platforms where UI is typically developers centric Java/Eclipse IDE based only.
Effortless implementation of simple use-cases as well as highly complex flows. The custom SDK facility is highly appreciable and no other platform provides that much ease.
Openly available already built solutions under the community library with tonnes of recipes and connectors saves a lot of crucial time and efforts of the company's resources.
Awesome live chat feature - the team is highly efficient and solves your issues pretty quickly (this is also unique among competitors).
Effortless implementation of simple use-cases as well as highly complex flows. The custom SDK facility is highly appreciable and no other platform provides that much ease.
Openly available already built solutions under the community library with tonnes of recipes and connectors saves a lot of crucial time and efforts of the company's resources.
Awesome live chat feature - the team is highly efficient and solves your issues pretty quickly (this is also unique among competitors).
What do you dislike about the product?
Workato embedded workspace customers have delayed updates than normal workspace customers, such as, the environment (dev, test, prod) feature is still not available for embedded users but it is available for normal customers since the feature rollout.
The embedded platform is sometimes buggy and does not behave as expected in recipes as well as custom SDKs.
The embedded platform is sometimes buggy and does not behave as expected in recipes as well as custom SDKs.
What problems is the product solving and how is that benefiting you?
The middleware integrations/automations are time-consuming to implement and even difficult to manage in the ever-evolving IT space. Here, Workato comes as a savior with already built solutions/recipes and quick-to-build/deploy platform with almost all required connectors (AWS, Google, Workday, SAP, Salesforce etc). We delivered 300+ recipes and 35+ custom connectors for customers in time with Workato.
Recommendations to others considering the product:
To automate your manual workflows
or build and implement integrations between different systems
or sync any kind of data between business verticals, entities or customers
that too within record time and fewer efforts,
then Workato is the best choice in the market
or build and implement integrations between different systems
or sync any kind of data between business verticals, entities or customers
that too within record time and fewer efforts,
then Workato is the best choice in the market
It is wonderful integration tool and we have so many connector already available
What do you like best about the product?
We got great support online and through via workato support. workato documents is also greate help for us to proceed in our work
What do you dislike about the product?
Sometime we have limitation with workato related to size and system
What problems is the product solving and how is that benefiting you?
We have CRM integration with many other application which help to build integration
Solid IPaaS offering that enables much faster integration at scale
What do you like best about the product?
The embeddable widgets from Workato for gathering credentials for each system means that we don't need to own any of that process or infrastructure, saving a lot of time and engineering effort on credential management and security.
What do you dislike about the product?
There is always room to have more supported integrations, but that's likely to be a complaint for any customer of any IPaaS provider.
What problems is the product solving and how is that benefiting you?
My company needs to build integrations into a high number of systems in a short period of time. Workato enables us to deliver at a velocity that would otherwise be impossible and makes our targets much more reachable
Integrations is easy with Workato
What do you like best about the product?
A lot of functions out of the box that can help you create a basic integration flow very fast. CSV imports or API, are all easy and structured in a nice way and you don't need to be a developer to use Workato.
What do you dislike about the product?
Currently it is lacking prebuilt connectors to Microsoft Dynamics Business central which is the ERP we use.
What problems is the product solving and how is that benefiting you?
Integrating the sales order flow from our webshop to the ERP. Synchronize data between forecasting systems and ERP.
Recommendations to others considering the product:
Try to create a recipe and you will see the potential in Workato.
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