Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
An exceptional tool for automation
What do you like best about the product?
Workato has become one of our primary tools for automation and integration of marketing systems. The impressive number of connectors makes integrating industry-standard systems extremely easy. The on-prem agent, SDK and API capabilities ensure the flexibility to communicate with pretty much anything with an accessible interface - on-prem or in the cloud. The web interface is exceptionally well thought through and is quick and easy to work with.
What do you dislike about the product?
Cost becomes a significant factor to consider once you start using it heavily.
What problems is the product solving and how is that benefiting you?
It helps us build complex business processes that work with multiple marketing and web systems and gives us visibility on their usage and health. This has been the driver behind building new integrations and migrating existing ones.
- Leave a Comment |
- Mark review as helpful
Workato has been an invaluable tool for us
What do you like best about the product?
Workato has an exceptional user interface. It's easy to navigate, pleasant to interact with, and yet powerful, robust and flexible. Support has been incredibly helpful whenever we've been stuck with an issue.
What do you dislike about the product?
I was somewhat surprised at how the pricing model per task worked. We have since adjusted our recipes but initially we generated many more tasks than expected because we didn't fully understand which tasks were counted.
What problems is the product solving and how is that benefiting you?
Our platform requires integrations with any ATS in the market. Workato allows us to quickly and easily build recipes that integrate with just about anything, including some circumstances where we have to fall back to CSV flat files. This makes our product stickier and brings much more value to our customers.
Senior IT Engineering Leader
What do you like best about the product?
Workato fast turnaround the connect saas apps with speed
What do you dislike about the product?
More saas connectors available to connect vs custom development
What problems is the product solving and how is that benefiting you?
Citizen integrations and integrate sfdc/snowflake
workato developer experience
What do you like best about the product?
the ease of use, the support is awesome,
What do you dislike about the product?
Workato can't generate Excel xlsx or xls file, also a recipe can only hold at maximum 2 database connections , an advanced user case/sample would be very helpful
What problems is the product solving and how is that benefiting you?
Business Process Automation , data ETL
Overall a great low-code/no-code automation platform!
What do you like best about the product?
The UI is intuitive and time-to-value in terms of learning it is on point. It's robust, and enough of a no-code/low-code platform that a non-technical person can adopt it. With this its capable of simple or relatively complex operations and has enough customizeability to do most things you would need from your automations and integrations.
Free trainings and certifications are great. Always available chat support, as well as the account-level support (solutions consultants), is fantastic. Great documentation. Community library is also a great addition.
Free trainings and certifications are great. Always available chat support, as well as the account-level support (solutions consultants), is fantastic. Great documentation. Community library is also a great addition.
What do you dislike about the product?
- Introducing to non-technical people can still be overwhelming and daunting. Could maybe use a pre-built library of typical or stand-out automations that display a wide range of triggers, actions usage, and creative use of formulas to achieve different outcomes - so you'd have more things to copy-and-paste-and-adjust from, rather than building from scratch. You can kind of do this by planning ahead and by using the community library, but you'd need to know what you're doing - so it still needs one or two internal ambassadors when you're trying to increase adoption after purchase.
- As a true enterprise solution, they lack lower-tier pricing options for lower scale usage to scale from, or when you're not sure if you can get multiple business units from your company onboard.
- Some most used native connectors may lack a few common actions that are available for some more basic-level competitors (like Zapier), so sometimes you'll need to build your own actions which will pretty quickly turn the tool from no-code to medium-code. This is also true for the more complex and more custom automation cases that you'll need to interact with APIs, so most of the greater benefits of the software are tangible only once you move from no-code to low/mid-code.
- As a true enterprise solution, they lack lower-tier pricing options for lower scale usage to scale from, or when you're not sure if you can get multiple business units from your company onboard.
- Some most used native connectors may lack a few common actions that are available for some more basic-level competitors (like Zapier), so sometimes you'll need to build your own actions which will pretty quickly turn the tool from no-code to medium-code. This is also true for the more complex and more custom automation cases that you'll need to interact with APIs, so most of the greater benefits of the software are tangible only once you move from no-code to low/mid-code.
What problems is the product solving and how is that benefiting you?
Automating manual processes and Integrating systems that we were previously not able to integrate. Automating different kinds of repetitive work has definitely been the biggest cost and time saver for us.
Overall, great experience!
What do you like best about the product?
The integration capabilities meet all areas I expect and then some. It's intuitive to build the recipes I need, and I'm impressed with the functionality presented. It's designed to match how I think when building these integrations. The fact that I can build recipes without needing to insert a javascript, python, or ruby action means a lot to me and makes it so much easier for our support team to troubleshoot the solutions I build.
I do have to give a shoutout to the product and engineering teams as well. We have only used Workato for a little over a year and I'm impressed with the new features that have been coming out. They just make sense, and we tend to adopt these new features/enhancements right away.
One final callout. I'm grateful for how quickly our feature requests were responded to. I made one request to the team that manages the Workato Connectors and to the CSM, and I saw a turnaround of a month and half, which let's me feel that my team and I are heard and we greatly appreciate it.
I do have to give a shoutout to the product and engineering teams as well. We have only used Workato for a little over a year and I'm impressed with the new features that have been coming out. They just make sense, and we tend to adopt these new features/enhancements right away.
One final callout. I'm grateful for how quickly our feature requests were responded to. I made one request to the team that manages the Workato Connectors and to the CSM, and I saw a turnaround of a month and half, which let's me feel that my team and I are heard and we greatly appreciate it.
What do you dislike about the product?
Little things with the UI/UX can be a bit challenging. For example, switching from an "If Condition" or "If/Else Condition" and vice versa requires the criteria to be completely redefined. Another example, I typically need to navigate to another recipe while editing another, but I have to exit the edit mode to do that, which dislike as I tend to loose my spot.
The other, as OEM customer, it's difficult for my team to be able to see a high level view of all task usage across customer accounts. I would expect Workato to have a dashboard with the ability to pull such information since that's what we're being charged against.
The other, as OEM customer, it's difficult for my team to be able to see a high level view of all task usage across customer accounts. I would expect Workato to have a dashboard with the ability to pull such information since that's what we're being charged against.
What problems is the product solving and how is that benefiting you?
As a Solutions Architect, my team provides custom solutions with auto-matted business processes or transactional integrations across platforms for our enterprise and strategic customers.
Workato not only provides a place to host and develop the solutions we need, the connectors fast track our development time, and our support team has much more insight when troubleshooting bugs with the jobs history.
Workato not only provides a place to host and develop the solutions we need, the connectors fast track our development time, and our support team has much more insight when troubleshooting bugs with the jobs history.
a great integration platform
What do you like best about the product?
1. flexible recipe
2. function feature
3. easy connection setup
2. function feature
3. easy connection setup
What do you dislike about the product?
1. lookup table has column limitation
2. deployment from dev to test and also from dev to prod, better dev->test->prod
2. deployment from dev to test and also from dev to prod, better dev->test->prod
What problems is the product solving and how is that benefiting you?
1. data integration
2. cron job
3. log
2. cron job
3. log
Helps us solve data issues when native applications fall short
What do you like best about the product?
The amount integrations available, and complex workflows you are able to create.
What do you dislike about the product?
Somewhat of a learning curve top master workflows.
What problems is the product solving and how is that benefiting you?
Moving data and insights from one source to another where we can take actions on it.
A NextGen Automation Solution
What do you like best about the product?
Workato modularizes a lot of the automation process, making it fairly easy for a team managing dozens or even hundreds of client automations to collaborate seamlessly while simultaneously obfuscating those elements that are irrelevant to each individual's role in any given automation. An all-purpose approach makes the platform extremely flexible, and any service that offers an API is fair game for use with the platform. Building general API integration layers that can be recycled makes it comparatively easy to spin up new automations -- "recipes" in Workato -- without much prep work, and a fully visual development environment makes the design and construction of them intuitive and easy enough that even non-developers can make use of the platform. Having spent about a decade doing automations, I remember well the days when it was my responsibility to construct both the integration and the automation because both were coded solutions, but Workato makes my work load a little more manageable -- allowing me to focus on developing the integration layer, while others can put it to use in developing recipes according to their needs.
What do you dislike about the product?
As a next-generation solution, it's worth being mindful of imperfections. We do, occassionally, encounter bugs or situations where something just doesn't function the way one would expect, but that's bound to happen with any new platform. Nonetheless, when these situations do arise, their support team is generally very reliable and quick to provide a solution (or a workaround, as the case may be).
What problems is the product solving and how is that benefiting you?
Where I work, we handle large amounts of data for a broad range of clients and those clients often have to copy, transfer, and consolidate data between our products and several third-party tools and solutions. Until we adopted Workato and introduced our integration suites, clients were left to their own devices for achieving this -- often costing them tens, even hundreds of man hours each month. We have found that, by providing automation solutions to our clients, we have been able to drastically increase the value and ROI on our products (from the clients' perspective) and make their lives a little easier. The shift to data automation is one of the newer trends in technology, and it's a good feeling to see how much it can benefit our clients.
Excellent Tool. Easy to Use with Powerful Results
What do you like best about the product?
Workato is a powerful middleware tool that allows us to automate our processes better. Workato is low code/no code making it easy to learn and quick to deploy. It connects to most of the tools in our tool stack.
What do you dislike about the product?
Different middlewares are better for different tools. Mulesoft could make sense to have in tandem/instead of Workato if we had Salesforce. It really depends on what your stack consists of.
What problems is the product solving and how is that benefiting you?
Workato allows us to unlock the ancillary potential of our existing tools. With Workato, we can do more than ever before. Limited, underperforming tools can now communicate with our entire stack.
showing 201 - 210