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External reviews

486 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Very robust and reliable platform, highly recommended.

  • January 12, 2023
  • Review verified by G2

What do you like best about the product?
It's easy to learn, intuitive to use, and very flexible. The Workato team is very helpful and attentive, helping us reach our goals and objectives.
The platform is reliable and doesn't cause any issues, just works.
What do you dislike about the product?
I'd like to have more debugging options for tracking variable values (esp. in loops), setting breakpoints, and step-by-step execution.
It would also be great to have a streamlined process for breaking down recipe sections into sub-functions, automatically generating input and output schemas.
What problems is the product solving and how is that benefiting you?
It's providing a flexible and reliable integration platform allowing us to keep all our corporate applications in-sync and automate processes across the enterprise.


    Computer & Network Security

Great application for quick automation

  • January 11, 2023
  • Review verified by G2

What do you like best about the product?
The integration with many applications is excellent. Simple and precise steps to make automation is a key to this application.
What do you dislike about the product?
Sometime complex integration is not very clear, and takes time to understand the flow. Google Integraion can be a bit better though.
What problems is the product solving and how is that benefiting you?
It is easy to use and helping in making lot of quick integration of our application. It is really useful in the daily operations where many application like Slack, Gmail, Jira, jenkins are involved. It really makes your life easy when it comes to automation.


    Travis W.

Excellent automation tool for whatever you can dream up

  • January 10, 2023
  • Review verified by G2

What do you like best about the product?
This tool helped us move our one-off automations to a central location and add a real level of enterprise stability to them. The tool is excellent in the value it brings to being able to setup automations with little-to-no development experience required. The support teams have also been excellent in helping us troubleshoot issues but also explore new ways to solve our own issues. Our backbone automations have been grown exponentially thanks to Moveworks.
What do you dislike about the product?
Sometimes the errors can not provide enough context as to what exactly went wrong. However, I feel this is mostly due to the software its integrating with not providing enough context itself.
What problems is the product solving and how is that benefiting you?
Workato has helped us solve for automating onboarding and offboarding workflows in a more capable way then ever before. It also helps us with moving data between systems. The ability to send reports on failures also helps us know when something isn't working right.


    Eduard K.

clean and userfriendly interface

  • January 09, 2023
  • Review verified by G2

What do you like best about the product?
Support chat is the best feature to start with as the beginner.The rest is just a matter of exercise.
What do you dislike about the product?
Some standard connectors are missing, like Datev, Atoss or Personio. But for sure, this can be improved with further EU market growth.
What problems is the product solving and how is that benefiting you?
Many ad hoc data transfers and CSV creation are daily pains, which can be solved easily with workato.


    Otto V.

Creating solutions, automations and integrations is easy and fast

  • December 23, 2022
  • Review verified by G2

What do you like best about the product?
The low code/no code environment allows me to easily create my automations and integrations. I usually build Proof Of Concepts, so I need to easily show that the combination of Workato and Epicor Prophet 21 is a great tool to extend the functionality of Prophet 21 and an easy way to integrate with other systems. When I can use Workato, I prefer to use this tool, because is easy and quick.
What do you dislike about the product?
I would like Workato to have more connectors. The big names are there, but there are a TON of smaller solutions that my customers use that I would love them be there.
What problems is the product solving and how is that benefiting you?
Extending the funcionality of Prophet 21 and building integration with other solutions.


    E-Learning

Great workflow automation platform with large library of integrations and a stellar support team!

  • December 21, 2022
  • Review verified by G2

What do you like best about the product?
Extensive library of ready-made connectors complimented by custom actions to allow for easy integration with pretty much anything
What do you dislike about the product?
Workato's pricing model based on a number of "recipes" is not great. It makes you look elsewhere if you need to automate a simple or infrequent task.
What problems is the product solving and how is that benefiting you?
It allows business stakeholders to solve their problems without involving the development team. It accelerates the development of specific tasks from days to hours.


    Information Technology and Services

Its an intuitive iPaaS and very user friendly with a great support team.

  • December 15, 2022
  • Review provided by G2

What do you like best about the product?
The ease with which we can develop integrations in Workato and how quickly you can train someone with little knowledge of iPaaS.
What do you dislike about the product?
Sometimes the testing process can get a bit clunky.
What problems is the product solving and how is that benefiting you?
Automation, Automation, Automation and because it has opened up so many avenues of possibilities in terms of business process automation and integration, we are getting requests from other teams on how we can help them with Workato.


    Higher Education

Great UI and Onboarding Experience

  • December 14, 2022
  • Review verified by G2

What do you like best about the product?
With its straightforward UI and relatively easy learning curve, Workato allowed us to get up and running with a new student orientation portal faster than we ever imagined.
What do you dislike about the product?
We have a couple of more niche third party applications that I wish Workato had connectors for.
What problems is the product solving and how is that benefiting you?
We are able to integrate our student population with Salesforce and get an online orientation up and running.


    Insurance

Recipes are easy to use for scalable projects

  • December 14, 2022
  • Review provided by G2

What do you like best about the product?
Easily accessible tutorials made independent learning a breeze.
What do you dislike about the product?
The interface can sometimes be a bit clunky, so it takes time to ramp back up to efficient use if it's been a while since you've visited your recipe.
What problems is the product solving and how is that benefiting you?
Workato is helping us connect and integrate with other organizations in a repeatable and scalable way.


    Vinod B.

Workato automation

  • December 14, 2022
  • Review provided by G2

What do you like best about the product?
Its recipe flow that is very easy and flexible to integrate with any tool. Workato provides the ability to implement our required hybrid governance model effectively and efficiently. It also provides exception handling, extensive and intelligent workflows, triggers and actions. It provides extensive library of community, excellent support with real time responses via live chat feature.
What do you dislike about the product?
It is costlier than others and need more improvements on documentation
What problems is the product solving and how is that benefiting you?
We have integrate workato automation with so many applications to make easier our process either it's related to new leads or customer feedback