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External reviews

486 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Workato enables you like no other IPAAS solution

  • June 14, 2023
  • Review verified by G2

What do you like best about the product?
I love the robustness of Workato. There are several ways to connect to various systems.

The community is a great asset to my work. Ideas on integrations & connectors the community has built have sparked ideas on automating tasks that save our team hours.
What do you dislike about the product?
I think more documentation is needed. There's so much you can do, but not as much content available to help overcome obstacles more quickly.
What problems is the product solving and how is that benefiting you?
Workato has opened the doors for our team to automate necessary business processes that take a lot of time.


    Johana D.

It's amazing

  • June 14, 2023
  • Review verified by G2

What do you like best about the product?
It's easy to use and easy to learn. I code less.
What do you dislike about the product?
We have to pay for the steps. It's not a big deal, but it's a downside.
What problems is the product solving and how is that benefiting you?
We need automation to connect to the app and to send confidential information.


    Financial Services

Integrations Project Manager

  • June 14, 2023
  • Review provided by G2

What do you like best about the product?
How simple and easy it is to connect applications. Documentation being available is also a plus.
What do you dislike about the product?
There's nothing that I dislike aboutWorkato at the moment.
What problems is the product solving and how is that benefiting you?
Need to update the retention period in our customer's account but we need to review the process for that.


    Vishal J.

We have integrated our Self service portal with workato,

  • May 29, 2023
  • Review provided by G2

What do you like best about the product?
Workato is a good way to automate the business processes which will executes whenever required with less user interactions
What do you dislike about the product?
Sometimes it seems little slow otherwise rest is fine
What problems is the product solving and how is that benefiting you?
It is helping to automate business processes and helping to update the Data


    Peter H.

Very good at demystifying the complexity.

  • May 12, 2023
  • Review verified by G2

What do you like best about the product?
It is very elegant, and the post-sale training and onboarding is first class.
What do you dislike about the product?
There is certainly lots of complexity in integrations in general, and there is probably scope to improve any product - but for now we are very happy...
What problems is the product solving and how is that benefiting you?
We are a vendor with multinational clients who all have their own nuances for integration - Workato allows us to scale and massively reduce the time taken in each individual integration project.


    Human Resources

Workato - A game changer for automating workflows

  • May 08, 2023
  • Review verified by G2

What do you like best about the product?
I have been using Workato for several months now and I am extremely impressed with its capabilities. As someone who frequently works with complex workflows, Workato has been an absolute game changer in terms of automating processes and increasing efficiency. Here are some of the things I like best about Workato:

User-friendly interface: Workato's interface is very intuitive and easy to navigate, which makes it simple to set up and manage workflows.

Flexibility: Workato offers a wide range of connectors and integrations, which allows me to connect different systems and automate a variety of tasks.

Powerful automation capabilities: Workato's automation capabilities are truly impressive. With its ability to handle complex workflows and support conditional logic, I can create workflows that handle even the most complex tasks.

Great support: Whenever I've had questions or run into issues, the Workato support team has been quick to respond and has always been helpful.
What do you dislike about the product?
While I have had an overwhelmingly positive experience using Workato, there are a few things that I dislike:

Steep learning curve: While the user interface is user-friendly, it does take some time to get familiar with Workato's more advanced features.

Limited customization options: Although Workato offers a great deal of flexibility, some users may find that certain workflows require more customization than what is currently available.

Overall, I highly recommend Workato to anyone looking to automate their workflows and streamline their processes. Its powerful capabilities, user-friendly interface, and responsive support make it a valuable asset for any business.
What problems is the product solving and how is that benefiting you?
Workato is solving a number of problems that were previously time-consuming and prone to error, such as manually transferring data between different systems, tracking progress on projects, and managing team workflows. By automating these processes, Workato is freeing up my time and allowing me to focus on more important tasks. Here are a few specific benefits that Workato has provided me:

Increased efficiency: With Workato's automation capabilities, I can set up workflows that automatically move data between different systems, reducing the amount of time I spend on manual data entry and transfer. This has helped me to complete tasks faster and more accurately.

Better collaboration: Workato allows me to set up workflows that streamline team processes and ensure that everyone is on the same page. By automating tasks like tracking project progress and assigning tasks, Workato has helped to reduce miscommunications and errors.

Improved data accuracy: Workato's automation capabilities ensure that data is transferred accurately between different systems, reducing the risk of human error. This has helped me to trust the data I'm working with more, which is crucial when making important decisions.

Overall, Workato has helped me to work more efficiently and collaboratively, while also reducing the risk of errors. Its automation capabilities have been a game changer for my workflows, allowing me to focus on more important tasks and improve the overall quality of my work.


    Information Technology and Services

Using workato as an integration partner and they have provided a seamless experience.

  • May 05, 2023
  • Review verified by G2

What do you like best about the product?
Recipes and triggers are provided by Workato are too simple to understand and implement resulting in scaling of the product.
What do you dislike about the product?
Nothing as of now that we dislike about Workato.
What problems is the product solving and how is that benefiting you?
We are working on Salesforce integration with our product to provide dialing solution to enterprise customers. We achieved this by using Workato.


    Benjamin P.

An Excellent IPaas tool to link various endpoints to pass data with ease

  • April 28, 2023
  • Review verified by G2

What do you like best about the product?
It's very easy to learn and once you know how to get around, creative solutions become part of the recipe development to integrate disparate systems.
What do you dislike about the product?
I haven't found any features I dislike in Workato.
What problems is the product solving and how is that benefiting you?
We pass movie title and metadata information into different endpoints, process financial information and summarize data between systems, incorporate workflow processes.


    Construction

Variety of features for our automation needs

  • April 20, 2023
  • Review verified by G2

What do you like best about the product?
Easy to set up test environments and assess the feasibility for a workflow.
What do you dislike about the product?
We are able to get things resolved in a timely way, so no outstanding matters.
What problems is the product solving and how is that benefiting you?
Creating data pipelines


    Environmental Services

Workato the Best Integrator.

  • April 20, 2023
  • Review provided by G2

What do you like best about the product?
Its simple use of use and integration possibilities.
What do you dislike about the product?
I haven't come across anything that I dislike. So far working to my expectations.
What problems is the product solving and how is that benefiting you?
Integrating between different Business entities and automating.