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My Review of Workato
What do you like best about the product?
Great online chat support. Timely responses to my requests. The tool is very robust and intuitive to use. Short learning curve to get up and running. We are users of OICS and found it very hard to work with.
What do you dislike about the product?
Thus far, I've yet to find anything that I don't like about Workato...the only thing is we had a rude awakening when we found out that we were being charged on a task basis. Oracle OIC did not charge this way and thus, when we converted our integrations over to recipes, the number of tasks was huge. Thus skyrocketing our costs
What problems is the product solving and how is that benefiting you?
Moving data from one platform to multiple platforms
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The easiest way to automate business processes.
What do you like best about the product?
What I like is that I have migrated entire business processes in an easy and intuitive way without having to write a single line of code. The logic and recipes are easy to learn and to be interpreted by other team members.
What do you dislike about the product?
Sometimes I have had to enter long formulas and they fail at run time, the errors that are thrown don't provide much help as to what is wrong with the formula. I would like Workato to indicate where exactly the formula should be corrected.
What problems is the product solving and how is that benefiting you?
Workato substantially eliminates the need to write code that is often difficult to interpret. In addition, it speeds up the implementation of business automation processes. Also, it facilitates the promotion of solutions from Development to Testing and Production as well as the automation of Unit tests.
Workato is amazing
What do you like best about the product?
I've been using Workato for the past two years, and I must say Workato has exceeded my expectations in every aspect. This automation platform offers a remarkable level of ease of use, lightning-fast processing, and robust error-handling capabilities, making it an invaluable tool for any business or individual seeking to streamline their workflows.
First and foremost, the user experience with Workato is exceptional. The interface is intuitive and well-designed, allowing users of all technical backgrounds to navigate and leverage its powerful features easily. Whether you're a seasoned automation expert or a novice looking to automate processes for the first time, Workato makes the journey seamless and straightforward. You can very quickly build out a POC and know quickly if your time will be well spent continuing to build out an automation
First and foremost, the user experience with Workato is exceptional. The interface is intuitive and well-designed, allowing users of all technical backgrounds to navigate and leverage its powerful features easily. Whether you're a seasoned automation expert or a novice looking to automate processes for the first time, Workato makes the journey seamless and straightforward. You can very quickly build out a POC and know quickly if your time will be well spent continuing to build out an automation
What do you dislike about the product?
There's not very much that I dislike about Workato. I think they could improve how they price out the platform and allow for tiered billing of recipes depending on volume of tasks/jobs.
What problems is the product solving and how is that benefiting you?
We use Workato for our Order to Cash integrations, quote to signing, building out Slack Workbots with various system approvals within Slack and also do some ETL to get system data into Snowflake when we are unable to use a Fivetran connector.
Engineering Team Lead
What do you like best about the product?
It has changed our business for the best! We can spin up new integrations in a week and sometimes days! I was happy to be able to be a part of the decision-making process to go with Workato.
What do you dislike about the product?
I haven't run across anything that we haven't liked yet.
What problems is the product solving and how is that benefiting you?
Connecting outside services to our internal API. It allows us to help any customer create a solution for using their current systems integrating into our platform.
Workato helps me achieve my integration roadmap
What do you like best about the product?
I love how Workato has integration connectors available for the most popular apps. Creating a workflow is extremely simple, and their live support team is extremely helpful. The bi-monthly conversations I have with the dedicated Customer success manager are very helpful too.
What do you dislike about the product?
The live support team takes a lottttt of time to reply. While they are highly knowledgeable and help fix any issue, i have to wait a lot t get their reply. This is a nightmare because it keeps me continuously distracted from my regular work that day.
Also, I think there are still some popular apps that can have a ready-to-use connector but they aren't there yet and we have to custom build it.
Also, I think there are still some popular apps that can have a ready-to-use connector but they aren't there yet and we have to custom build it.
What problems is the product solving and how is that benefiting you?
Introduce integrations in my product
Business Applications Manager
What do you like best about the product?
Lots of functionality built-in
Fast implementation
Ease of Use
Fast implementation
Ease of Use
What do you dislike about the product?
I think it would be great to add more visibility, functionality and control to the logger
Also, it would be great to add more features to the overall recipes monitoring
Also, it would be great to add more features to the overall recipes monitoring
What problems is the product solving and how is that benefiting you?
We are using Workato as a platform for integration between systems
Using Workato we have a great scalable and reliable platform to build our recipes quickly with lots of functionality available and ease of use
Using Workato we have a great scalable and reliable platform to build our recipes quickly with lots of functionality available and ease of use
MGTI PTPK
What do you like best about the product?
Low code. Easy to use. Apart from the E2E integration process, people can also use automation to transform data from different sources to different destinations/outputs.
What do you dislike about the product?
Sometimes there is much research to do to get the correct formulas; for example, replacing regular expressions.
If a citizen is not programming savvy, they must do their research.
The row limitations on CSV parser and lookup table constrain a large result set from being processed in one action. Duplicated steps have be used.
If a citizen is not programming savvy, they must do their research.
The row limitations on CSV parser and lookup table constrain a large result set from being processed in one action. Duplicated steps have be used.
What problems is the product solving and how is that benefiting you?
Data Masking for PII
New account creation and loan origination
GL reconciliation
Marketing Campaign
Demographic data
New account creation and loan origination
GL reconciliation
Marketing Campaign
Demographic data
As developer I was able to convert Java based code of 4000 lines into around 30 manageable recipes.
What do you like best about the product?
I like Connectors and its cusomization. It is easy to develop solutions for integrating multiple saas providers.
What do you dislike about the product?
It does not provide real time reading messages from AWS sqs queue. Also customization of custom connector is complex.
What problems is the product solving and how is that benefiting you?
Workato is allowing us to pass data to and from different saas providers and keep saas systems in sync with each other.
A powerful tool but can be a bit inflexible
What do you like best about the product?
I like the speed with which we can build out processes to transform/post data. It didn't take me too much time to build a process and it would be easy for others on my team to be able to make updates or add improvements.
What do you dislike about the product?
It is a bit inflexible for some of the more complex things I want to do. It is pretty expensive as far as the number of tasks I can eat through in a day. I would rather build microservices in Python even though it would be harder to train others on how to do this because this gives me a lot more control over my processes.
What problems is the product solving and how is that benefiting you?
It is helping us with an ETL process and it has benefitted us by not taking as much time to roll this out.
Perfect Low Code No Code Tool
What do you like best about the product?
The way we build integration is effortless, takes less time to create & very efficient in performance.
What do you dislike about the product?
No reason to hate such a wonderful middleware low code no code tool
What problems is the product solving and how is that benefiting you?
Workato helps in integrating different systems in our landscape. We can quickly onboard a new design & easily integrate with it using workato.
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