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External reviews

485 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Semiconductors

An outstanding and continuously evolving no-code platform designed for seamless integrations

  • November 14, 2023
  • Review verified by G2

What do you like best about the product?
Its strength lies in its simplicity and consistency, making it user-friendly, easy to learn, and seamlessly integratable with numerous enterprise systems. The thoughtful design and implementation are evident. Comparative experiments demonstrate that it can reduce development time by over 80% in data integration projects.
What do you dislike about the product?
While recognizing Workato's commitment to security, in enterprise settings with strict SaaS usage policies, if Workato could enhance methods for internal data integrations that operate solely within internal networks, it would provide additional comfort to users and implementers.
What problems is the product solving and how is that benefiting you?
As our company adopts an increasing number of cloud SaaS services, we're experiencing a corresponding rise in data exchanges between external and internal applications. The availability of a wide array of connectors for both cloud and on-premises services, coupled with user-friendly recipe development, streamlines our development cycles and markedly decreases the demand for extensive developer resources.


    Alexander B.

Incredible game changing iPaaS tool. Future proof your company!

  • November 13, 2023
  • Review provided by G2

What do you like best about the product?
Workato is amazing at integrating applications from an Ease of Use low code perspective. Their customer support and professional support is incredible. Hands down the best I have ever worked worked. This tool was also so easy to set up. You can set up automated processes in minutes / hours instead of days.
What do you dislike about the product?
Not many downsides to this tool. Way more pros than cons.
What problems is the product solving and how is that benefiting you?
Past process consisted of lack of integrations between systems. Also, lack of ingegration between systems and processes. Now we are able to connect our automation tools with our change tool and even load transactions to our ERP systems in a SOX compliant manner.


    Syed F.

Very intutive tool to use but it has some issues

  • November 08, 2023
  • Review verified by G2

What do you like best about the product?
The tool is very user friendly and is very easy to learn
What do you dislike about the product?
I do not like the strict recipe runtime of just 5400 seconds due to which i have to split the logic either into batches (Which is not always easy to do) or split the entire logic into multiple recipes.
What problems is the product solving and how is that benefiting you?
Integrating with our clients data tools which allows them to use our product


    Information Technology and Services

Easy and robust with its capabilities

  • November 08, 2023
  • Review verified by G2

What do you like best about the product?
The amazing repository of plaug and play community built recipes.
What do you dislike about the product?
Some limits that are enforced for number of connections, that are unlocked only with buying extra licenses.
What problems is the product solving and how is that benefiting you?
Automation and integrations to aid in process transparency, quick implementation turnaround times and robust logs and alerts for processes.


    Lamiaa T.

Streamlining integrations with Workato

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful aspect of workato is its ability to seemlessly integrate and automate workflows across various applications and saving more time. Some of the upsides of using Workato include its user friendly interface, prebuilt connectors and flexibility to customize automation solutions.
What do you dislike about the product?
The least helpful aspect of Workato might be its learning curve, as it can be complex for beginners. Downsides of using Workato could include the cost of the platform and the need for some technical expertise to create advanced automations.
What problems is the product solving and how is that benefiting you?
Workato is helping us solve various business problems, such as streamlining manual operation processes, enhancing collaboration between different departments, and reducing operational costs by automating repetitive tasks.


    Information Technology and Services

Experience with Workato and team has been great

  • November 07, 2023
  • Review verified by G2

What do you like best about the product?
The hand glove experience to get you started and setup Workato is great. Intgeration is easier.
What do you dislike about the product?
Some UI issues, that clearly not state what needs to be inputted to setup the connections. Failure points in connections are not quite apparent. Configuring recipes require meticulous details
What problems is the product solving and how is that benefiting you?
It is intgerating our finance systems and breaking the siloes


    Computer Software

Great tool to consider for your integration usecases

  • November 07, 2023
  • Review verified by G2

What do you like best about the product?
Easy integration with the platform
Wide number of features
What do you dislike about the product?
State maintenance is not available, so we are not able to create recipes which requires state.
Support can be improved.
Documentation is good, but no clear differentiation between direct vs embedded.
What problems is the product solving and how is that benefiting you?
Its feature of able to embed in any system gives larger flexibitiy for B2B business to allow their customer to automate different features


    Fena S.

Workato is good for integration and migration to build API with no code or less code.

  • November 01, 2023
  • Review provided by G2

What do you like best about the product?
Workato is easy to use and can connect multiple applications easily with Workato and process the data, easy to implement through a recipe. We can create schedule and trigger recipe base on our business needs and also connect custom application with HTTP connector and also frequency is good too. Easy to get Workato team support when needed.
What do you dislike about the product?
We did performance test on Workato API's and got a positive response. Only one thing I would like to mention about Workato documentation, couple of things are not mentioned in docs so, sometimes we get trouble to find some specific information related connectors and all.
What problems is the product solving and how is that benefiting you?
We were using different platform for API's before Workato. As I compare with that, Workato is easy to build API's and cheap as well and can increase concurrency limits base on our business needs.


    Information Technology and Services

Success team really it is great.

  • October 31, 2023
  • Review verified by G2

What do you like best about the product?
It is easy to use and understand. Once you have the logic in place it is easier to create and get going. Customer support at first was a challenge however during the interaction it was really great they had personal support and regularly provided updates which was very helpful.
What do you dislike about the product?
Documentation search and not so convenient for searching for the information that you are looking for and not having more examples or again not so easy to find the right examples
What problems is the product solving and how is that benefiting you?
Reduced a lot of Manual job, Now everything is automated and the end user feels it is more convenient to use our product and hope it helps in growing the business too.


    Arjun M.

Wonderful Integration tool

  • October 31, 2023
  • Review verified by G2

What do you like best about the product?
- Ease of Use.
- Best User Experience in any Integration tool.
- Implementation is made so easier with even less coding knowledge.
- The connectors available are of really great coverage.
What do you dislike about the product?
Eg: If I have a list of tickets to create from a list, any one fails, the whole job fails rather than skipping to the next item in the list.
What problems is the product solving and how is that benefiting you?
Integrating with ERPs and other tools seamlessly