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Phenom is a great effective platform
What do you like best about the product?
Phenom is very intuitive, we are able to have users online and actively using Phenom relatively quickly. The features available help our team across many different projects from email outreach to website analytics.
What do you dislike about the product?
Phenom's customer support is often effective but can take a little longer than you would want. We do get solutions but we like to see a faster turnaround.
What problems is the product solving and how is that benefiting you?
It is solving our need to help candidates through the application process and beyond.
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Best Platform I have used!
What do you like best about the product?
Great certificaton topics. Learning so much! Applicable to current role.
What do you dislike about the product?
I dislike having to upload templates for doing drip campaigns.
What problems is the product solving and how is that benefiting you?
Making it easier to create large scale campaigns to filter candidates to reach. Automatically scheduling interviews partnering with Outlook. Abiity to input notes for each step in the process with candidate.
Don’t buy it
What do you like best about the product?
It is a relatively easy to use CRM if you are advanced in tech
What do you dislike about the product?
We implemented Phemom CRM into Workday ATS. The implementation took a few months and it was not fit for purpose for the first half a year.
It is advertised as it has AI, but there is no intelligence in it at all, only some basic algorithms, some poorly designed.
UX - personally, the design gives me the desire to switch it off after 5 seconds on it.
Search feature - if you are searching for 1 particular thing - it does the job - for example - a candidate name, a job title etc
It does not support Boolean
All of the other searches have to be done through advanced filters
It has a more than 6 hours sync time with Workday, on some occasions.
Some data from Workday never reaches Phenom - for example a role closed 6 months ago can still show as open on Phenom and you cannot amend that.
Sometimes data from candidate's resumes is parsed into wrong fields - ex - name as address or opposite
Rejecting candidates in bulk might take ages
Customer support - a joke. It takes ages for them to get back and they always try to convince that you are the problem and not their faulty software.
It is advertised as it has AI, but there is no intelligence in it at all, only some basic algorithms, some poorly designed.
UX - personally, the design gives me the desire to switch it off after 5 seconds on it.
Search feature - if you are searching for 1 particular thing - it does the job - for example - a candidate name, a job title etc
It does not support Boolean
All of the other searches have to be done through advanced filters
It has a more than 6 hours sync time with Workday, on some occasions.
Some data from Workday never reaches Phenom - for example a role closed 6 months ago can still show as open on Phenom and you cannot amend that.
Sometimes data from candidate's resumes is parsed into wrong fields - ex - name as address or opposite
Rejecting candidates in bulk might take ages
Customer support - a joke. It takes ages for them to get back and they always try to convince that you are the problem and not their faulty software.
What problems is the product solving and how is that benefiting you?
It is supposed to enhance candidate experience, but it doesn't always do the trick
Very excited to start using Phenom!
What do you like best about the product?
I like the Phenom Intelligent Talent experience platform because it is interactive & informative. You are able to go back to lessons which makes it easy to reference later.
What do you dislike about the product?
The lessons tend to be long & could be broken up into smaller pieces.
What problems is the product solving and how is that benefiting you?
Making all candidates accesible from one site is what makes the Platform so useful.
Great platform!
What do you like best about the product?
AI Insights, fit scores, easy to navigate, Integrates between multiple systems
What do you dislike about the product?
There is nothing I dislike about utilizing phenom.
What problems is the product solving and how is that benefiting you?
streamlining steps for us and integrating all of our systems so it is housed in one place.
Phenom Intelligent Talent has been a great platform!
What do you like best about the product?
To me the most helpful thing about the platform is that I can easily organize my requisitions and initiate screenings quickly and effeciently.
What do you dislike about the product?
The downsides I've found are that I don't get notified the way I want (I want notifications sent to my email and I can't figure out how to get that done and work). My requisitions sometimes will dissappear for a day or two as well, so it worries me it may be unreliable.
What problems is the product solving and how is that benefiting you?
It's helping to solve our disorganization and management.
Visually pleasing and intuitive!
What do you like best about the product?
It is extremely user friendly and has features that make your day to day work better
What do you dislike about the product?
I do not tink there is a downside to using Phenom
What problems is the product solving and how is that benefiting you?
Phenom is helping us be competitive in the market and providing us with candidate insights we don't find on any old job board.
Propect and former customer
What do you like best about the product?
The website (CMS) and CRM technology is very strong and added a lot of value to my prior organization.
What do you dislike about the product?
Integrations break regularly and support model was challegning.
What problems is the product solving and how is that benefiting you?
None currently, we are a potential customer but I used the technology at a former employer.
A Comprehensive Variety of Proficiency
What do you like best about the product?
Phenom Intelligent Talent Experience Platform is indeed helpful and very efficient for me as a Recruiter. I tend to learn and explore more about the candidate's information that I wasn't able to know with other platforms plus the fit score did help with the checking the suitable and ideal candidate for the role.
What do you dislike about the product?
not that I'm aware of or still unfamiliar with the AI Discovery but I tried using this one however, the location is not relevant but the skills is. maybe I can utilize and explore more to check but overall, it really amazes me.
What problems is the product solving and how is that benefiting you?
business problems that Phenom Intelligent Talent Experience Platform solves is a pool of candidates, other platforms just stay as it is and wait for the candidate to apply however, Phenom Platform solves that by actually using the campaign, sending emails to partial applicants and with that, we can capture their interest to apply in our open requisition. Phenom is wide range platform that captures almost everything about the candidate and an ideal candidate as well.
Phenom Talent Acquisition Platforms
What do you like best about the product?
I really like the ease of use and the filters to create talent pipelines. Spotlights and filters along with projects make it easy for me to prioritize top talent and set up interviews quickly. Bulk emails and SMS to my candidates saves me so much time and I am able to create lists that help me to organize my day to day activities. Love the campaigns and templates that I am able to set up with colorful Sevita branding logos and pictures as well as videos to engage with Leads. Phenom trainings and certifications are really nice to learn more and do more with this awesome CRM!
What do you dislike about the product?
I really do not have anything that I dislike.
What problems is the product solving and how is that benefiting you?
Phenom Intelligent Talent Experience Platform is a user platform that helps you solve problem via AI. It benefits me because I recieve helpful assistance quickly with emails and subject matters pertaining to engaging with talent.
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