The chat bot is great! we can reach 95% deflection rates!
What do you like best about the product?
The dashboard is great, user friendly. we can keep monitoring the trends on a real-time basis!
What do you dislike about the product?
The turnover of staff handling our account keeps changing! changing means we need to re-explain again our needs!
What problems is the product solving and how is that benefiting you?
We need chat bot that can support our goals: One-stop-soltion!
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