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Efficient and Outstanding support
What do you like best about the product?
I've been thoroughly impressed with the efficiency of the Vertice platform. It operates seamlessly, allowing me to complete tasks quickly and effectively without any unnecessary complications. The interface is intuitive, making navigation smooth, even for someone who isn’t a tech expert. The box upload is my absolute favourite and time saving. The team was incredibly helpful, offering clear, concise solutions that resolved my issues promptly.
What do you dislike about the product?
There were a few hiccups initially with the system, but was quickly resolved thanks to the slack channel and quick responses by the team.
What problems is the product solving and how is that benefiting you?
It's helping in centralizing all our contracts. This initiative is crucial for streamlining our procurement processes and optimizing costs across the organization.
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Financial user quite satisfied with vertice's service
What do you like best about the product?
I like the following thins;
i. fast and direct communication with the support team and the account manager
ii. digital medium with a fairly user-friendly website and functionalities
iii. resolution and assistance in many cases in negotiating or arranging contracts
iv. help or guidance in the case of not being able to or not having access to contractual advantages
v. direct and clear messages from the team - very effective!
i. fast and direct communication with the support team and the account manager
ii. digital medium with a fairly user-friendly website and functionalities
iii. resolution and assistance in many cases in negotiating or arranging contracts
iv. help or guidance in the case of not being able to or not having access to contractual advantages
v. direct and clear messages from the team - very effective!
What do you dislike about the product?
i. limit with contract negotiations (€5k) for small ticket services some kind of service would be ideal as well
ii. not having means of payment (cards) to link the owners of the accounts and the payment of tech suppliers
iii. have a budget function to help the finance or cost control area to carry out measurements and controls
ii. not having means of payment (cards) to link the owners of the accounts and the payment of tech suppliers
iii. have a budget function to help the finance or cost control area to carry out measurements and controls
What problems is the product solving and how is that benefiting you?
Group all or most of the tech and simulated supplier contracts we have in the company, assigned by a manager. This gives us control of our supplier portfolio, contract status and costs.
It also helps us to search for and compare the best solutions on the market and potential improvements in services and costs.
It also helps us to search for and compare the best solutions on the market and potential improvements in services and costs.
Saving your time, to focus in what is important for you
What do you like best about the product?
From the beginning, it has given us the opportunity to save time in managing the most important SaaS for the business, which means we can focus on more important things. It has provided us with a series of steps and advice that we are already implementing in the following negotiations and we will continue to see how this agreement evolves.
What do you dislike about the product?
Currently we have not had enough time to be able to give a negative opinion or point to improve.
What problems is the product solving and how is that benefiting you?
Mainly it is the reduction in time that we obtain by delegating this work to people more expert than us.
Vendor Management Experts with Robust Software
What do you like best about the product?
Vertice covers two very important needs for our organization: the software to track our vendor and supplier engagements, and the expert Vendor Managers and Buyers to help support those engagements. At a glance, we are able to review and strategize around our upcoming SaaS renewals with ease. When it's time to begin negotiations and planning, Vertice is at the ready to either hop on the required phone calls for us, or consult us behind the scenes every step of the way. They provide valuable insights into each SaaS product we purchase, sometimes even line-by-line, and give us confidence that we are being as efficient as possible with our third party agreements. They have experience with huge swath of vendors and know the tricks of the trade that can only come with many years of buying experience. They help ensure we get the best deals possible and their teams are a pleasure to work with.
What do you dislike about the product?
The software has a lot of robust features that go relatively unused by our organization, a decent level of time commitment is required to fully utilize the software and keep everything up to date. Vertice naturally can't help with every single negotiation, so it can be a somewhat manual process to determine the boundaries of their perview, sometimes on a vendor-by-vendor basis.
What problems is the product solving and how is that benefiting you?
Vertice helps us with vendor management, contract lifecycle management, procurement, pricing / benchmarking, and provides the software for us to keep our renewals organized. This includes storage of contracts, agreements and terms, and other items that need organization and tracking on a continuous basis.
A very useful service when it comes to reducing costs
What do you like best about the product?
It is not just an application or a service, there are people behind it to work directly with.
What do you dislike about the product?
The lower limit for being able to work with them. There are external services that are not within their scope due to their size.
What problems is the product solving and how is that benefiting you?
It helps us reduce the cost of the services we have contracted by negotiating on our behalf.
Save time and money
What do you like best about the product?
You can delegate your procurement workload on them and focus on planification and strategy, specially if you are shortstaffed. The integration is easy enough provided you have everything they need available and located.
Their (your) support team (extended procurement team) is top notch and the CSM is always available and helpful.
Their (your) support team (extended procurement team) is top notch and the CSM is always available and helpful.
What do you dislike about the product?
Some integartions with IdP or AD need a bit of work.
I find missing some reporting or exporting tools.
I find missing some reporting or exporting tools.
What problems is the product solving and how is that benefiting you?
Since each SaaS provider has their own SLAs, discount periods, etc is way too complex if you are managing a high amount of softwares to be able to get the best deals when you have to renew or negotiate. Vertice gives you an expert team in almost everything, so you can be always ahead of the vendors in this cases. They can take the heavy footwork from you and you only have to give inputs on what are your requirements. Also, they can work they way you want, beign fully an extended procurement team (as we do) or just giving you theyir expertise and benchmarks.
SaaS spends made easy
What do you like best about the product?
- Super friendly and fast moving team
- Clear dashboards and navigation
- Very flexible on requirements
- Invested in making sure our spends are managed properly
- Easy to upload and manage our contracts, with timely reminders
- Dedicated purchasing manager + account manager
- Extremely quick and smooth onboarding and implementation
- Clear dashboards and navigation
- Very flexible on requirements
- Invested in making sure our spends are managed properly
- Easy to upload and manage our contracts, with timely reminders
- Dedicated purchasing manager + account manager
- Extremely quick and smooth onboarding and implementation
What do you dislike about the product?
- Nothing to dislike with Vertice so far.
What problems is the product solving and how is that benefiting you?
Vertice helps us solve several problems:
1. Keeping track of our spends and granting visibility to it to multiple stakeholders
2.Helping us with sourcing new softwares, either as replacements/alternatives, or as completely new softwares
3.Helps us manage our contracts through reminders from the system as well as a dedicated team
4.Helps us identify opportunities to save on a lot of costs and offers full support throughout the process
1. Keeping track of our spends and granting visibility to it to multiple stakeholders
2.Helping us with sourcing new softwares, either as replacements/alternatives, or as completely new softwares
3.Helps us manage our contracts through reminders from the system as well as a dedicated team
4.Helps us identify opportunities to save on a lot of costs and offers full support throughout the process
Negotiations with Vertice
What do you like best about the product?
The team is fantastic to work with. Easy to work with, great communicators, and efficient and getting the best possible outcome when it comes to contract negotiations. Ther Vertice platform is also helpful in understand the timing of renewals and staying well ahead of when renewels are to occur.
What do you dislike about the product?
Areas Vertice can improve would be to make the process from finalization of negotiated contract to final upload to their system more efficient. Maybe Vertice can be the middle man for the Vendor being negotiated and the customer (Twin), and they hold a Docusign account or something that then provides copies to both parties once signed and then automatically stores it into the Vertice platform. We deal with lots of version control challenges and cleaning up that process will reduce that admin time.
What problems is the product solving and how is that benefiting you?
Vertice is requiring our team to look at contract and budgeting to come up with better outcomes for negotiations. Vertice is also requiring our team to understand how renewals and contract underlying details can impact the timing of contracts. One of the latested benefits we are seeing is the cost savings overtime as we renewal SaaS contracts.
Great partner
What do you like best about the product?
Vertice is a great partner who help us manage our SaaS stack. Our Account Manager is great and keeps us up to date with upcoming renewals and new tech entering the market. Their platform is easy to use and they're always building new features to make contract management and procurement easier.
What do you dislike about the product?
N/A - There's nothing I'd highlight here.
What problems is the product solving and how is that benefiting you?
Managing SaaS spend is very time consuming and difficult to track. Vertice helps streamline our processes and keeps all useful information in one place. Their team supports with renewals and has a great understanding of the market.
Delivers real cost savings
What do you like best about the product?
Very easy to deal with, frequent communications and proactive
What do you dislike about the product?
Takes some time after onboarding and initial payment to realise the cost savings
What problems is the product solving and how is that benefiting you?
Vertice are providing a consolidated platform for tracking all our SaaS spend and contract renewals. They are also bringing their expertise in negotiating the best costs for our SaaS vendors
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