I work in the financial sector, so my organization mostly used UiPath for disputes, fraud, and chargebacks. My organization had a pretty straightforward use for the tool as it had rule-based manual processes that required automation; otherwise, the organization had to hire temps for manual tasks. My organization used UiPath primarily for fraud and dispute bots, and chargebacks.

I found UiPath nicer than other RPA tools. I like that its enterprise version is pretty user-friendly, plus my overall experience with other components, such as UiPath Orchestrator, was pretty good.

I also found the tool's basic features, such as extracting values from Excel or PDF files and logging into applications, pretty decent compared to other tools. I haven't explored the OCI feature of UiPath that much, so I'm unable to give feedback on how good it is.

Overall, UiPath was easy to use, and building automation via UiPath was easy, with no blocks or restrictions from an application point of view, except inside a Citrix environment.

The tool enabled the organization to implement end-to-end automation. However, it was just a POC, and later on, the team didn't carry it out because the complexity was too high, not because of UiPath, but because of security reasons. The POC went well, but a closer look at the complexity made the team decide it wasn't a good business case.

As a user, I was pretty satisfied with UiPath.

The tool helped minimize the on-premises footprint, which was important because my organization wanted to go digital and had a target.

The team recommended UiPath Academy courses to some of the newly hired process analysts, particularly the UiPath basic course, but primarily, the developers already had advanced UiPath training.

In some cases, UiPath helped speed up digital transformation; in others, it slowed it. Sometimes manual handling was quicker than the bot because for some legacy applications the organization was using, you had to intentionally put some delays, for example, when pages take time to load.

UiPath also helped reduce human error and increase accuracy. My team didn't encounter any production incidents, but in some cases, when other applications or trusted applications, such as mail services, came in, sometimes the bot clicked the button, but still, the mail wasn't sent. The application was supposed to send an email to the client, but the mail didn't go through, though I cannot blame it on the bot, as it had something to do with the other application or service and not UiPath.

UiPath also helped free up employee time. The team calculated the OMDA for each business unit so each unit could focus on a more critical task, for example, where employees can be more innovative. The reflected hours were decreased by up to fifty hours due to bot usage, but it still depends on the business case. A small bot could save up to twenty to twenty-five hours, and in some cases, a bot can save up to one hundred fifty hours.

Initially, UiPath didn't help my organization save on cost, but in the long run, it did.

My organization hardly faced any issues with UiPath, except for a policy issue, mainly when my organization had to do automation inside a Citrix environment. Before that, the organization had to install another component from UiPath inside the Citrix environment separately. The team couldn't find the selectors it was trying to work with until it installed a component, which may be considered an area for improvement.

There are also many security protocols in the organization, and the team also worked with PCI bots. Sometimes, there was a block if the application didn't have the latest upgrade. There was a security block because, manually, people still worked with the older versions, but the bot wanted the latest upgrade from the application, so in some cases, there was a delay or failure, or the bot got killed. It was a mixed bag, so I cannot say it was one hundred percent successful, which is another area for improvement.

In the future, I would prefer UiPath to have built-in AI activities that an organization can quickly adopt, so you won't have to go to a third party dedicated to working with building AI components.

I worked with UiPath for two or three years until the start of this year, but now I've switched to another technology, such as DevOps.

In terms of UiPath technical support, A dedicated person attends to my organization's needs. You can email that POC, for example, when you need to register a license or device, and the response time is usually one to two days.

My rating for UiPath technical support is seven out of ten. The speed of response could be faster, and it would be better if support were more interactive, where the team could reach out to my organization monthly to check if it needed help or had some struggles with the solution.

Before UiPath, I used Blue Prism. I found that UiPath was more user-friendly than Blue Prism, as even non-technical users can use it through the drag-and-drop functionality. UiPath also has a more enterprise approach. The UiPath Academy was also free, which helped a lot of beginners.

My organization had a COE deployment where the COE team was responsible for installing UiPath. My team also builds local robots from some of the ad hoc requests, so my team does the deployment for that.

We've seen ROI from some of the UiPath bots. Still, it was quite a journey because, at first, there were many apprehensions within the organization and the teams, primarily about backups, and nobody understood that robots could be a piece of software and not a physical type of robot. It took over two years to establish trust, and from there on, it was comparatively easy.

We found the pricing for UiPath reasonable. We compared it with Blue Prism and Automation Anywhere, and based on features and pricing, UiPath stood out.

We evaluated Automation Anywhere and Blue Prism, but Automation Anywhere had many limitations compared to UiPath. Blue Prism, on the other hand, was expensive, so we settled for UiPath.

If I remember correctly, the version of UiPath I last used was the 2020 version.

I used the UiPath User Community sparingly. I logged in to see what other users were saying, and that was it.

My organization didn't use the tool's AI functionality for automation as it was still experimenting with chatbots, so with a chatbot, RPA, and handshake, my team didn't go that far.

In the organization, UiPath was deployed on-premises.

My rating for UiPath is eight out of ten.

I'm a UiPath customer. It's a tool used in my organization.

We use multiple types of applications, including SAP. I work on contract documents with UiPath mostly. I work with different clients in different companies. We use the solution to automate processes. It helps by reading contract documents and updating details in SAP applications.

We use a lot of document understanding. It reads the documents for us. I had a document understanding from UiPAth about two years ago. They helped us understand how it would work. With it, we were able to build a solution for invoices and purchase orders.

I like that we can work with different types of classifications. Whenever you classify a document using an ML model, there is a license associated with it. However, the intelligent classifier doesn't consume any of the licenses unless there is a specific amount of usage on the respective document. We process around a thousand documents per day and the classification is free. It helped us process all of these documents. We were able to train our ML models easily.

Building automation with UiPath is very easy compared to others. The UI is easy. There's a community forum where you can request help. They also have a marketplace to help you find customized solutions.

Previously, a turnaround time for a particular process was two to three days. Once we automate the process, we can handle the process in three hours. The turnaround times have improved a lot. We've drastically reduced our turnaround time on each transaction we handle. That's reduced our costs by quite a lot. That said, I don't have an exact figure off the top of my head.

The user community and forums are great. They are really impressive. When I started in RPA, it was difficult to find help or to help others. The forum gives us the platform we need to help each other and source solutions to problems. It's now easy to find answers. It helps a lot.

We use the AI functionality. I've used it for 1.5 years. It offers good functionality. However, you need to have a good understanding of how to use the resource effectively.

We've achieved 80% to 90% now using AI.

We can automate more processes now. We need to do a proper assessment first to see what we can get from AI. However, there's functionality beyond document understanding. That said, finding the right use cases can be difficult.

We've sped up digital transformation and the cost surrounding it. It also wasn't expensive to do so. We can go ahead with minimal cost. We just need to align the solution with the right resources.

It's reduced human error. We have the functionality to capture business exceptions. If we need human confirmation, it will get sent to the action center. However, by automating, we've reduced the need for humans. We've reduced human error by 20% to 30%. The bot will capture data in areas where in the past humans may have made mistakes.

The bot has freed up employee time. We do have attended automation. If there are tasks needed for humans, we've created the process in such a way that they can do these tasks and then spend the rest of their time on other activities. It's likely freed up human time by 10% or more. We'd only work on processes where there is a minimum of 10% reduction in human time.

There are a few bugs and a few things on the technical side where certain features are not available.

There are some functionality limitations on UiPath that we could have access to on different platforms.

If we have to move the model to production, we have to download it and upload it again.

I've used the solution for seven years.

The solution is stable as long as you maintain it in a proper way. You need an admin and support team to take care of performance.

We work mostly with enterprise-level organizations.

The solution is scalable.

Technical support is good. If I have questions, they help me. However, I've had colleagues who have raised tickets and had trouble resolving issues. I personally have never had issues.

We did not use other solution other than UiPath. However, I have done some small POCs in others. I've used Automation Anywhere, for example. There are different commands in AA and a few different features, however, they are both accurate and efficient.

I've set up the solution. The deployment takes a few hours. There may be software and hardware requirements If everything is there, it might take one or two days to get everything up and running.

You may need to maintain your production servers after setup to make sure the bots keep running. We might have other weekly or monthly maintenance tasks to ensure everything is performing as expected.

The solution is growing in price. It's getting to be too expensive. While I like the solutions they are providing, they need to balance the cost so that they can stay competitive in the market.

I'm a customer.

I would recommend the solution, however, new users need to be mindful of the cost. If they have the budget, they should go with UiPath.

I'd rate the solution nine out of ten.

I have been in three different organizations working with UiPath. In all of them, I had to create the center of excellence for UiPath. For automation, we decided to use UiPath because it was easy to learn. We had citizen developers involved. Most of the use cases were typical manual repetitive tasks and did not involve too much intelligence. I did not use the AI components in any of the use cases that I have done in the past. We mainly had end-to-end automation of simple processes. They were not too complex.

I have worked in the energy sector, and there were processes that were connected to renewable energy projects, but they were not related to a good cause, such as improving sustainability. We also had processes that did not provide any financial gains for the company, but they improved the motivation of employees. For example, we automated a process to check employees' birthdays and sent an email congratulating the person and tagging their manager as well. There were no financial gains, but it had a good impact on employees.

In most cases, it is easy to do automation with UiPath. It is not always the best solution, but in most cases, you can imitate what a user is doing. You can substitute that and create a process. It is very easy to do this. The complexity normally comes from the reengineering of the process to make it more efficient, but that is not about UiPath. That is more about the company thinking that we have been doing this for a long time and how we can make it better. It is very easy and straightforward most of the time. From the thousands of activities UiPath has, I end up using the same activities 90% of the time. It is very easy to remember and organize in my mind. As soon as I hear a process, I know how I am going to do it. For example, on receiving an email with an Excel file, we will extract the data that goes line by line into SAP or another platform. We will then save it and then write back the status by email. This is a very simple case, but it would be very hard to implement using any other technology. When it comes to end-to-end automation, about 90% of the time, you can do end-to-end automation with UiPath, but there are times when UiPath is not the best solution.

The main benefit of UiPath is that it is easy to develop and deliver automation. We can do this while software engineers are dealing with a more robust solution for the future. For example, when we need to connect different applications, and there are no API calls they can connect to, UiPath can provide a bridge for the short to medium term while resources are working on the final solution. I do believe that UiPath has a lot of strengths, but in terms of maintenance, there is one more application in the middle that we need to make sure is working for the end-to-end process to not fail. I can deliver a solution in one to two weeks instead of waiting six months for the final solution, but there will be more maintenance.

UiPath has freed up employee time, but the time saved depends on the use case. We had some very big processes that saved a few days. Overall, it frees up about 10% of our employees' time.

UiPath has saved us costs in theory, but in practice, I am not sure. It saves the time of our people, but we are not letting go of those people, so the cost of those people is the same. However, these people might be doing other work that might bring money to the company.

It is very easy to develop and deploy. It is easy to work with different applications at the same time. For example, I can read an Excel file and then go to SAP or any other platform. I can then open Outlook and send an email from Outlook. I can even use Teams. Being able to combine all these applications is the main thing that I like.

I also like how fast it is to develop a big, low-code platform engine. You just drag and drop, and most of the activities are done. It is very fast to create processes. I like it.

Its pricing changed again this year. I do not know why it just went up, but I do not like that. This is something that I would like them to improve for sure.

It would be nice to have the possibility to change the values in the middle of the debug. For example, I am debugging a process, and I write at a place. The value of that level is one, but I want to see the results of it if I change it to two. It does not seem possible in UiPath. It is possible in other software, but in UiPath, it is not yet possible.

I have been using UiPath for six years.

The Orchestrator, cloud, and everything else have been stable.

It is scalable. We have about 20 people using it. It will impact around 40 to 50 people.

I do not have direct contact with the UiPath technical support because we have a vendor, and we go through the vendor.

The UiPath community is very good. I myself do not contribute much to the community, but anytime I have doubts, it is very easy to find a solution in the UiPath community. The community gives a lot back. There are a lot of people writing back. It is very well established. About 90% of the time, I find the solution, and the other 10% of the time, I find a way to the solution. It normally takes me less than a day. There are a lot of activities created by the community as well, which are very helpful. I know some of the people who create these activities. People just give back.

In my current organization, we were not using any other solution previously. In other companies where I worked, UiPath was the first solution, but in one company, I also worked with Blue Prism. We had both UiPath and Blue Prism at the same time.

UiPath is easier to learn. It has certain activities that Blue Prism does not have. Visually, UiPath is much more appealing. I know the visual appeal does not matter much to a lot of people, but it matters to me.

It is deployed on the cloud. We moved to the cloud last year, and it took us two months to set it up and go from on-prem to the cloud. About 50% of the time was spent on things related to our company in terms of security and other things. It was not on the UiPath side. On the UiPath side, it was pretty straightforward. It was pretty nice.

Five people were involved in total, but they were not involved not full-time.

We have seen an ROI, but I do not have the metrics.

Its price is fair, but I would prefer it to be lower.

I would recommend UiPath. I would recommend starting with very simple processes. Do not go for a very big end-to-end process. Start with a part of it, gain confidence in it, and then start building on top of it. Many times, the process that people want to implement is too complex, and they do not put it down on paper. They do not do a cleanup of the process, and most of the discussion is happening while developing, which makes it complex, so I would recommend starting with something small, seeing the results, and growing from there.

Overall, I would rate UiPath an eight out of ten.

We have many use cases, including 50 or more in the finance domain. This solution supports Robotic Process Automation, RPA, and I work with it for website automation. We use it with SAP and use it for Excel automation.

For example, we use it to download an EML file, and using a UiPath application, we extract PDFs using OCR activities and convert them to digital files. Once we've accepted all data from the PDF, we update all of the details digitally and send the particular data to the business via a consolidated business sheet.

The success rate is 80% to 90% using UiPath.

It's easy to build automation. It's a drag-and-drop activity. You don't need to code or write. All activities are available in the activity planner. We can build a bot and deploy it to VMs to use in production.

Even a person who has no coding knowledge can deploy a UiPath automation.

This solution enables us to implement end-to-end automation. It's a big part of the process. In UiPath, some setup of validation is there. It can get technical. Not each and every process needs to have automation. We use the validation to discover if it is zero, semi, or full automation. We'd look at the applications involved in the business process, like SAP. We'd mark it as what percentage is actually needing automation. The solution helps by selecting logical tasks. Some areas are only able to be done by humans. In that case, it's only semi-automated.

The user community is good. If you search for an answer, it's a way to find solutions.

UiPath Academy courses are great. I used them to complete my certification. The courses and videos make it easy to understand. There are Studio, Orchestrator, and Robot courses. There are courses from basic to advanced. Everyone can jump in and learn very easily.

The solution helps us speed up our digital transformation. We used to need seven to eight people for some processes like processing invoices and we were able to reduce it by two to three people.

Human input is prone to error, however, UiPath helps reduce human error. While UiPath does sometimes make errors, it would be due to errors in the creation or logic. That said, if created properly, it removes the need for human intervention and removes errors in general.

It's freed up employee time. If I need to check something every day or do validation, it would typically take two hours of my time. Now, I can use a bot to do that work. I no longer have to worry. It flags only what I need to action and I don't have to look at everything.

UiPath has saved us money. We reduced two to three full-time employees by automating tasks, we save that money in salary.

Sometimes we get some disconnection issues. This happens maybe 10% of the time.

We have trouble sometimes finding answers in the UiPath user community. Using the community portal can be difficult. However, how they give training is very good.

We've had an issue with the selector.

I've been using the solution for four to five years.

The solution is stable. There is no lagging application-wise. There might be unexpected pop-ups or Windows upgrades that may affect UiPath, otherwise, it is very reliable.

The solution is scalable and has a good scaling framework. You can scale your process at any time. In-house, we were able to build our own scaling framework without issues.

We've contacted technical support twice. We were migrating from classic to modern architecture. Our team is pretty technical and capable, so we haven't needed much help. When we reached out, they were good. However, sometimes they took a while to respond.

We also use Blue Prism. I'm also aware of Power Automate. The simplicity, ease of development, and consistency made us move to UiPath. However, now the market is changing, and our company is considering moving to Power Automate as it is cheaper. Still, at this time, UiPath is better than Power Automate.

We use the solution on VMs and Azure. We are also using continuous deployment, CI/CD.

I was involved in the deployment and we started the process for the company. We take care of the deployment, development, and maintenance. Now, everything is stabilized.

It's easy to deploy. We can easily publish through UiPath Studio or get a packet and deploy it where we want. We have one release manager that handles the process deployment.

Without maintenance, a UiPath bot cannot run well. You need to handle updates, et cetera, to make sure bots don't fail.

The pricing and licensing costs differ depending on what you use. Comparatively, Power Automate is cheaper. However, UiPath is cheaper than Blue Prism or Automation Anywhere.

We're an official UiPath partner.

I have no experience with their AI functionality.

I'd rate the solution nine out of ten. If the pricing was less, it would be ideal. Other than that, it's a great product.

In my last company, we focused on Document Understanding. We received medical claim forms through Outlook and extracted the data from them. That is one use case. At my current company, I'm doing SAP automation.

My organization has automated around 200 daily processes that were previously manual. Some things that may have taken weeks in the past can be completed in a few hours. UiPath has reduced the costs of digital transformation and improved our productivity because the processes can continue running over the weekend when no one is in the office.

I like UiPath's Document Understanding and OCR functions. That's UiPath's advantage. It has a native OCR tool, whereas other tools do not, so it provides an end-to-end solution that covers everything. We do not need to integrate other applications.

It's effortless to build automations in UiPath. Anyone can learn it because it has a drag-and-drop interface. We only use about 10 percent coding. It's easy to understand. The UiPath Academy is also available for anyone who wants to learn the solution. The academy courses are free, and you can get a certification. Anyone can take advantage of it.

I would like UiPath to add built-in ticketing to Orchestrator so you can raise a ticket directly to the vendor inside the solution and send the error information. We have to build our own error-handling process, which is an enormous task.

I have used UiPath for a little more than a year.

UiPath is mostly stable, but we have encountered an issue after an update where a process created under a previous version may fail, so we need to update the bot.

UiPath's scalability is excellent because we are automating processes in India and other countries. We have already automated more than 200.

I rate UiPath support eight out of 10.

I have used Automation Anywhere and Power Automate. UiPath has an advantage over other tools because it can perform end-to-end automation and cover more activities.

Deploying UiPath is straightforward. One person is enough to deploy the solution, but I may need to contact the solution architect if I need access to something. We deploy to multiple locations because we are a multinational company, but we are not providing services to any other company. We have our internal clients, including stakeholders in Denmark, Norway, and some other countries.

I rate UiPath nine out of 10. UiPath is better than other competing technologies.

We use the solution for building automation.

It's easy to build automation using UiPath. I'd rate the ease of use eight out of ten.

UiPth allows us to implement end-to-end automation. It's very important to us and very helpful.

It's helped us minimize our on-premises footprint.

The user community is very helpful. We are able to converse with people and look for solutions to questions.

I've used the UiPath Academy courses. It helps us use the US version.

It has helped us speed up digital transformation and reduce the cost of digital transformation. We were able to speed transformation in a way that wasn't expensive.

UiPath has helped us reduce human error. It's also assisted with productivity.

The product has freed up employee time, however, how much time depends on the process itself.

The solution has helped us save costs. How much we save depends on the process.

The recording module could be improved. The screen identifications can be better.

I'd like it to have a more convenient development. If they had more development assistance, it would be helpful.

I've used the solution for two to three years.

The product is stable.

The solution has been scalable.

Technical support is very good and very responsive.

We did not previously use a different solution.

It was easy to deploy the product. It was quite quick to implement.

I have witnessed an ROI while using the solution.

The pricing is reasonable. It's cheaper than its competitors. There are additional fees for maintenance and support.

We did evaluate other options before choosing UiPath. We chose this solution based on its feature offering and reasonable cost. It had a better graphical user interface than other options.

I'm a UiPath customer.

At this point, we don't use the UiPath AI functionality.

I'd rate the solution nine out of ten overall.

I'd advise potential new users to do a proof of concept before investing in UiPath.

The use cases for UiPath are mostly based on SAP products, web applications, and APIs.

UiPath is a tool which is mostly used for process automation. It's not like a normal automation tool. We have different kinds of process automation tools in the market. UiPath provides the best integration between multiple applications. It has supportive technology for all kinds of applications. It supports all kinds of products like desktop products and web applications.

So, integration is the best feature of UiPath. UiPath provides attended and unattended robots to do automation. It provides a use case for scanning invoice processing. So, these are some of the useful features provided by UiPath.

UiPath is currently lacking a Citrix environment, mostly on remote desktop applications. The banking sector is more concerned about security. To open an application, we need to enter some token authorization. Such kinds of processes or technologies need to improve in UiPath.

I have been using UiPath for three to four years.

When we face technical or product issues, we raise a ticket to UiPath support and get technical assistance from Uipath regarding the products and services.

Before UiPath, I used an automation tool called QTP/UFT tool.

The solution's initial deployment is easy, and it's not that difficult.

For the solution's on-prem initial deployment, we need the license and installation of the Orchestrator and the robotics machine.

Since it's a single-contribution project, I did the solution's development, deployment, and post-deployment support all by myself.

UiPath has helped streamline most standard processes, and it has also made the rule-based decision-making process stable. The solution helps us save a lot of time and manual effort. It has improved the accuracy and speed of processes like approving tasks, processing tickets, or the expenses of the employees. Most things that were very slow when done manually have become very fast nowadays with UiPath.

Comparatively, UiPath's pricing is higher than other tools. Since it provides the best services compared to other tools, UiPath's pricing is reasonable. Nowadays, they also provide cloud robots that don't require any infrastructure in our organization.

UiPath is a very easy-to-use and scriptless tool. Since it doesn't have any code involved in it, any nontechnical person can also use it for their professional work. They can automate any kind of workflow as per the business knowledge. UiPath doesn't require much technical knowledge and is very easy to use.

In most service-based or manufacturing organizations, UiPath can be used for processes that deal with a good cause. In the service-based organization, it provides employee benefit services like the recruiting process and retirement process. The solution also does monitoring tasks like license validation.

If you talk about social services, the solution also helps with passport scanning, which mostly happens in the airport. With the help of UiPath, we can immediately scan the passport and get the required information from a security point of view. So, it provides all kinds of the most relevant use cases in real life.

In UiPath, multiple stages are involved, like requirement gathering, business analysis, preparation of the process design documents, implementation of the perfect automation, and then deployment of that automation. After the deployment, we provide post-deployment support to the end users. This end-to-end process involves all kinds of stages, from requirement gathering to production and deployment. So, UiPath provides end-to-end automation.

UiPath provides a trial version of 60 days, which is the community edition and is completely free to use to learn. They have their own academies to learn the courses, which are also completely free. It also provides a certification of UiPath as a developer. UiPath has the best forum community edition where you can raise your questions and immediately get support or answers from the community. UiPath's user community is very user-friendly.

With UiPath, we have reduced a lot of manual work and saved a lot of time. It helped us reduce the most complex activities involved in the finance and HR departments.

I have used UiPath Academy courses and completed my certification program as a UiPath developer. Since UiPath is a scriptless tool, any user can learn the tool very easily by using the UiPath Academy courses. UiPath Academy courses are completely free. They don't have any charges and provide all the practical sessions and environment.

The UiPath Studio is also available for a 60-day trial version. You can install this tool on your machine, practice, and become an RPA or UiPath developer. So, UiPath Academy is the best tool to learn the UiPath tool.

Currently, UiPath has a lot of things like machine learning, artificial intelligence, and natural language processing. We have integrated all these things with UiPath. We also have AI Fabric in UiPath. By using AI, we can automate the more complex processes where decision-making is involved. The solution's AI functionality is mostly used in invoice processing or approving budgets.

UiPath's AI functionality has enabled us to automate more processes overall. AI gives us more leverage on process automation by reducing manual work and saving a lot of time in complex situations where decision-making is more complex. Based on historical data and previous experience, our UiPath bots can learn many things and give the best solution in AI.

UiPath gives more features to digitize your current business from manual to automation. It also saves lots of manual costs and real-time employee costs.

Although not 100%, UiPath reduces human error and provides more accurate results. It is very fast in terms of processing, and we can automate any kind of process. It works 24/7, even on weekends and holidays.

UiPath helps us to reduce or avoid some manual, repetitive tasks that most of our employees do on a daily basis. We have automated such tasks, and it saves a lot of employee time. So, employees can contribute their time to new innovations, new tasks, or new projects.

Nowadays, time is money. With UiPath, we save a lot of time and money in real-time employees.

RPA has multiple automation tools like Blue Prism, Automation Anywhere, and UiPath. We chose UiPath in our organization because it has more features than other tools.

I was involved in setting up the infrastructure for my current project. I was involved in the installation of the robots, the installation of the Studio, the connection between the Orchestrator and the Studio, and the deployment of the robots on the machine. I was involved in such activities, apart from the development.

Overall, I rate UiPath a nine out of ten.

We use the solution for task automation.

The automation for building tasks is good. It reduces the manpower needed. It helps us automate large projects.

It's easy to create automation with the solution. Once we understand the process, we can easily create an automation.

We use end-to-end automation. It helps us remove the need for manual labor.

We are satisfied with the user community UiPath offers as well.

The solution has helped simplify projects and our requirements.

We've used the Academy courses. Anyone can access it. It's great that anyone can take advantage of it. You don't need to be technical.

The solution has reduced the cost of digital transformation.

It's helped reduce human error by 100%.

The solution has freed up employee time.

UiPath should improve the document understanding a bit.

I have been using the solution since 2021.

The solution is stable.

We have 50+ users using the solution.

It's scalable.

Technical support is good.

I did not use a different solution.

The deployment was not complex. It's easy. We had to test it a bit manually. Once we were sure we had the right requirements in place, we implemented it.

It only takes ten minutes to deploy the solution.

When you change the version of the solution, there is some maintenance required.

We've used the enterprise version of the solution.

We're developers. We have customers that use UiPath.

We can implement the AI functionality, however, we haven't used it yet.

I'd rate the product nine out of ten.

I'm using one or two robots. We use the solution for reports. We have another software yet we don't have support. Instead of pulling reports manually, we use the program to get the reports and pull them for us.

The solution is very simple. We can easily create robots. It's easy to build automation.

UiPath enables us to implement end-to-end automation. We have some manual procedures and it helps to complete those tasks.

We use the UiPath user community. It's free.

The amount of work we have is very small. We don't have big workflows. However, employees can now spend time on other things, and it's helped us manage our time around reporting.

The company has helped us minimize our on-site footprint.

We've used Academy courses. I've done classes myself. I don't use it every day. I've only used it once, actually.

The solution speeds up digital transformation and reduces the cost of digital transformation. with UiPath, we do not require expensive or complex application upgrades or IT application support.

UiPath has helped reduce human error. It has also freed up employee time. It has saved about 20 to 30 hours or so.

I've dealt with compatibility issues with Microsoft components. When we upgrade the UiPath framework, we might be able to fix the issue.

We'd like the accounting team to be able to have improved data out of SAP.

I've been using the solution for one year.

The product has been stable.

It's a scalable solution. We have about 150 people using the solution. We may increase the usage in the future if we have an opportunity to apply more robots.

I haven't worked with technical support.

I did not previously use a different solution.

We're using the 2023 version of the solution.

I was involved in the implementation.

The setup was straightforward with the help of UiPath documentation. The implementation process took less than one day and we implemented with one or two people doing the work.

UiPath does require a bit of maintenance, however, it is not that much. We're mostly just dealing with compatibility issues with Microsoft.

We deployed the product ourselves.

As for the cost, I'm not sure if it has saved us money. The customer still keeps the same number of employees, for example. That said, the important thing is to reduce the time it would take for them to handle tasks. In some ways, it's done that.

Our use case is still very small. Therefore, we don't want to buy a solution that is too big for us. We don't want to pay more than $10,000 USD for a license. Therefore, we're focused more on the community version.

We did evaluate other options. We found UiPath to be more localized. They were one of the top solutions.

We are UiPath partners.

We do not use the solution's AI functionality just yet. We're only using small automation. We also have yet to try the document understanding features. We still need to try some advanced features and I look forward to experimenting with it.

I'd rate the solution eight out of ten.

I would recommend the solution to others who need to create automation.

We use UiPath for robot authentication. We primarily use the software for accounting, particularly in our financial department, where we place some details from the client site, put them on a particular website, download the details, and then send those to a specific client.

I work for a big organization with many team members who access UiPath. On the client side, mostly enterprise clients, UiPath also has many users.

We've seen many benefits from UiPath, particularly from the client side.

The first benefit is manpower reduction, or reducing the number of people required to do the work.

Another benefit of UiPath is the reduction of errors. Sometimes, you'll notice errors from human intervention, but when the work is done via UiPath, you won't see any errors, so the solution has improved the success rate.

What I like most about UiPath is that it significantly reduced the amount of human intervention, which means that what usually takes people to do in ten to fifteen minutes would only take the robot one to two minutes.

I also like that UiPath runs 24/7.

I find the ease of building automation in UiPath valuable. It's easier to do that in UiPath versus other platforms, such as Blue Prism and Automation Anywhere. My organization has a lot of activities and needs to give specific details and accesses, and I found that UiPath works in the final product.

UiPath enables my organization to implement end-to-end automation. Sometimes, it's required for the user interface, but implementing end-to-end automation still depends on the product and agenda.

The solution helped minimize the on-premises footprint of my organization, mainly because it allows you to do a significant amount of work remotely, so UiPath is the best way to minimize your on-premises footprint.

My team has utilized UiPath Academy, precisely the basic course, then the development course, and then the advanced certification. You have to start with the basic course that shows you how the platform works, then move on to the development course, and then the advanced course or certification.

What I like best about UiPath Academy courses is that you see several maintenance scenarios you don't get to observe daily. You'll see perfect examples of different scenarios in the videos plus the instructor has a good teaching style, so my team was able to understand the lessons easily.

I also found that UiPath has helped in significantly reducing the cost of digital transformation.

In terms of reducing human error, UiPath has helped decrease it by twelve to fifteen percent. Sometimes, humans working for five to ten hours become tired, while the robot can work twenty-four by seven without getting tired, complete the work on time, and ensure that all details it encodes are correct.

Because of UiPath, my organization doesn't need so many people, but you still need to manage the robot, monitor it, and ensure that reporting works fine. It's not like my team has to do another project after utilizing UiPath. Still, the solution requires managing routers, which now requires one person with UiPath versus ten people without UiPath, so that's one example of what the solution has helped reduce. UiPath helped free up about thirty percent of employee time.

I like the most recent update that was completed for UiPath because it helped solve the clustering case, and then the modern authentication is good.

What needs some improvement in UiPath is its Document Understanding functionality. It should be simplified because, right now, it's a little complicated to use, as you have to give it data or details, so in the future, I hope that could be improved.

I have been using UiPath for more than four years now.

UiPath is a stable solution.

Currently, we find UiPath scalable, but we still need to observe and monitor it for an extended period to check its scalability.

We have not had any issues with UiPath technical support. They've helped us a lot and have provided a lot of input, and we are satisfied with how they've handled different types of issues.

Our rating for them would be seven out of ten.

I've used Blue Prism and Automation Anywhere.

In my organization, my team previously used Excel Automation, which means the team uses scripts and macros to automate tasks. However, there was a lot of limitation, while in UiPath, there was none, so my organization switched to UiPath.

Deploying UiPath wasn't as complex. My organization has a lot of members who can access everything. There wasn't any issue with deploying the solution.

At the moment, I haven't seen ROI from UiPath, but maybe in the future, I will.

I find UiPath a reasonably priced solution.

My organization currently doesn't use UiPath to automate processes that deal with good causes, but there is a possibility in the future.

The organization I belong to has not implemented the AI functionality of UiPath in its automation program.

UiPath is currently deployed on-premises, but the team is considering moving it to the cloud.

Sometimes, the solution requires maintenance, specifically on the server side, as that runs 24/7, so you need to integrate and do some checks to maintain UiPath.

I recommend UiPath versus Blue Prism and Automation Anywhere. If you are using other platforms, I suggest moving to UiPath.

My rating for UiPath as a solution is eight out of ten.

My organization is not a UiPath customer. My organization is an integrator that creates the robots and recommends UiPath to businesses.