DX Platform
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Excellent tool for tracking developer experience and focus on what matters.
What do you like best about the product?
DX has many great features, for my one of the most useful ones is the time line of all drivers that are being tracked. It allows me to keep an eye on how the most important aspects of the dev team is evolving. It's easy to see for instance how the team's opinion on out CICD process has changed and with the correct pairing between this data and action items, you can see as a manager what has been effective or not.
What do you dislike about the product?
As all platforms, there are things to improve, some times is hard to account for free time, fot instance vacations. A dev being out for a couple weeks still affects metrics, this forces some times to rely on external notes to correlate for the dip in the metric. There should be a better way for it.
What problems is the product solving and how is that benefiting you?
Dx assists our team in monitoring our developers' experience by highlighting what matters most to us. It also provides a framework for any plans we want to implement to drive improvements.
Clear, actionable insights into engineering health
What do you like best about the product?
DX makes it simple to capture meaningful insights from our teams without adding extra burden. The snapshots are lightweight but bring out valuable and comparable data, and the aggregated dashboards give leadership visibility while still allowing you to drill down into team specific issues. The DX team has also been excellent in supporting integration and adoption.
What do you dislike about the product?
Because DX highlights so many actionable topics, the challenge becomes ensuring consistent follow-up. The tool gives you clarity, but it’s still up to the org to prioritize, integrate into workflows, and drive accountability. Stronger automation around action items would make this even more powerful.
What problems is the product solving and how is that benefiting you?
DX gives us a clear view of engineering health across teams. It helps surface friction points, highlight what’s working well, and turn that into actionable improvements we can track over time.
Journey on enhancing developer experience on my teams
What do you like best about the product?
Having the data that provides insights that confirm some hunches that we had as a team. We knew some things needed to be improved but didn't have the data to know what we should target. DX provided exactly that. With a click of a button, I can look exactly the data that I want, and it's integrated into the tools that we area already using.
What do you dislike about the product?
There is a lot of data, I wish there was some way to customize the dashboards so that I can look only at charts that I'm interested in, even if they're from different sections of DX.
What problems is the product solving and how is that benefiting you?
Solving some bottlenecks on the team as well as getting insights on how the team is feeling and what is on their priority list.
Making Sense out of the Sentiment
What do you like best about the product?
UI is friendly and intuitive.
Good reports and charts.
Easy integration with a lot of tools.
Good reports and charts.
Easy integration with a lot of tools.
What do you dislike about the product?
It is rigid in some areas such as doing CFR in a particular way only.
What problems is the product solving and how is that benefiting you?
Helping understand the problem areas and making sense out of general developer sentiment.
Communicating with the team about how we are addressing their concerns by providing us with categories to work on.
Communicating with the team about how we are addressing their concerns by providing us with categories to work on.
Insightful, actionable to enable data driven leadership
What do you like best about the product?
DX has a raft of data points that help engineers, managers and senior leaders understand what is enabling engineers to perform but also identifies blockers that are slowing them down. It’s insightful and provides actionable features to continuously improve your organisation. The DX surveys enable fast feedback, the dashboards provide an easy view into the data that can be drilled into and I found the GitHub activity also really useful for managers when supporting and coaching engineers and how to improve flow of work.
What do you dislike about the product?
It was a fairly lengthy onboarding process and to begin with the many features available we didn’t use as we spent a lot of time getting to know how to use the DX survey basics. There were challenges around the metrics data as well, however the DX team are extremely helpful and efficient and we were always able to contact them and get swift support - this was also the case with feature enhancements we thought beneficial.
What problems is the product solving and how is that benefiting you?
We wanted a tool to enable us to improve developer experience, create viability of all the rich data we have across GitHub and other tooling to support us in identifying improvements we could make to flow. And we wanted data we could utilise to enable buy in from senior leaderships on improvements needed as well as data that demonstrated when improvements had been made for us to celebrate.
The most complete developer experience platform on the market
What do you like best about the product?
Periodic snapshots are excellent for getting general feedback from tribes and squads. The reports and graphs are accurate, and I use them every day.
What do you dislike about the product?
The cost is a bit high. For a medium-sized company, it can be expensive.
What problems is the product solving and how is that benefiting you?
I'm encountering productivity issues with my development teams. I can now look at DORA metrics and be more assertive in troubleshooting potential issues in my processes. I've already changed workflows after identifying a flaw highlighted by DX.
Good tool and insights around developer productivity
What do you like best about the product?
DX snapshots (surveys) and benchmarking data, even during the free trial, gave us (Eng leadership) valuable information about how our team was doing and what to focus on. We also really like the insight into GitHub activity at the team and individual and aggregate level, helping us keep an eye on what bottlenecks we may have from engineer performance (useful for eng directors and managers) to engineering productivity (how we can elevate entire department productivity). We also like the transparency and flexibility with the SQL-backed data studio. I like how they have tried to design this as a transparent tool at all levels from ICs to managers to upper eng leadership.
What do you dislike about the product?
Compared to some competitors I checked out, the integration & onboarding of DX was less streamlined and more time consuming. For example getting all the teams/users data into the system and authorizing everything on GitHub was a too-many-step process vs. nearly 1-click like some others. I think they should improve this, but if you can get past the set up it's a powerful platform.
What problems is the product solving and how is that benefiting you?
DX snapshots (surveys) and benchmarking data, even during the free trial, gave us (Eng leadership) valuable information about how our team was doing and what to focus on. We also really like the insight into GitHub activity at the team and individual and aggregate level, helping us keep an eye on what bottlenecks we may have from engineer performance (useful for eng directors and managers) to engineering productivity (how we can elevate entire department productivity). We also like the transparency and flexibility with the SQL-backed data studio. I like how they have tried to design this as a transparent tool at all levels from ICs to managers to upper eng leadership.
Excellence
What do you like best about the product?
Ease of use, the constant changes and updates, and time to value. Within 24 hours, we already had value due to the speed of intake from the integrations setup.
What do you dislike about the product?
Some of the out the box features is hard to customize, and the custom reporting isn't as feature rich as it can be. This doesn't take away value, but it slows down adoption.
What problems is the product solving and how is that benefiting you?
Getting clarity in our developer experience and overall SDLC. Being able to drill down into every aspect and find opportunities to optimize and improve. It's also giving the engineers a voice which holds managers and exec accountable to listen and action the areas of concern raised.
DX is the best balance of signal, actionability, and cultural fit I’ve used.
What do you like best about the product?
We’ve been using DX for two quarters now. I’ve used different platforms in the past.
DX’s “Core 4” framework provided a consistent way for leadership, EMs, and developers to discuss velocity, quality, and flow. The built-in benchmarks were an eye-opener, especially around code-review turnaround. Showing what “good” looks like and where we could realistically get to has been fantastic.
DX helps us use the quarterly/periodic surveys and organizational snapshots to spot the big trends, then track improvement metrics (like time-to-first MR review) weekly to move the needle. That split (diagnostic vs. improvement) has already made change management much easier.
Another example/feature that DX provides is the Work Log report, which clarified why collaboration spiked at the end of sprints across all our 10+ teams, and the Interactions view helped us pair people more effectively and remove review bottlenecks. Simple nudges (e.g., Slack pings for MR review thresholds) came straight from DX insights.
DX’s “Core 4” framework provided a consistent way for leadership, EMs, and developers to discuss velocity, quality, and flow. The built-in benchmarks were an eye-opener, especially around code-review turnaround. Showing what “good” looks like and where we could realistically get to has been fantastic.
DX helps us use the quarterly/periodic surveys and organizational snapshots to spot the big trends, then track improvement metrics (like time-to-first MR review) weekly to move the needle. That split (diagnostic vs. improvement) has already made change management much easier.
Another example/feature that DX provides is the Work Log report, which clarified why collaboration spiked at the end of sprints across all our 10+ teams, and the Interactions view helped us pair people more effectively and remove review bottlenecks. Simple nudges (e.g., Slack pings for MR review thresholds) came straight from DX insights.
What do you dislike about the product?
The benchmarks are helpful, though I’d love even finer segmentation (e.g., by company stage, team size, domain, or language/runtime) to make comparisons feel more tailored.
Noting that this would happen with any other platform, but the first month of having DX benefits from a short “metrics 101” to align on definitions (diagnostic vs. improvement, how to read benchmarks, etc). That’s even before you have your first snapshot. DX provides the data, but you’ll still want a light internal primer so teams interpret it the same way.
Noting that this would happen with any other platform, but the first month of having DX benefits from a short “metrics 101” to align on definitions (diagnostic vs. improvement, how to read benchmarks, etc). That’s even before you have your first snapshot. DX provides the data, but you’ll still want a light internal primer so teams interpret it the same way.
What problems is the product solving and how is that benefiting you?
I suppose the most important thing DX solves for us is: ut replaces gut-feel with a shared, objective view of engineering health across leadership, managers, and developers.
It has already helped us surface hidden bottlenecks, separate diagnostic snapshots from improvement metrics we can act on weekly, and give EMs and developers the tools to self-triage and set team-owned goals. We’ve used it to accelerate reviews, smooth end-of-sprint crunch, and validate changes like review assignments and Slack nudges.
At the leadership level, DX connects outcomes to investments (GitLab, Copilot/GenAI) and aligns everyone on DORA/SPACE/DevEx benchmarks. So we ship faster, maintain quality, and avoid burnout while putting dollars where they truly move the needle.
It has already helped us surface hidden bottlenecks, separate diagnostic snapshots from improvement metrics we can act on weekly, and give EMs and developers the tools to self-triage and set team-owned goals. We’ve used it to accelerate reviews, smooth end-of-sprint crunch, and validate changes like review assignments and Slack nudges.
At the leadership level, DX connects outcomes to investments (GitLab, Copilot/GenAI) and aligns everyone on DORA/SPACE/DevEx benchmarks. So we ship faster, maintain quality, and avoid burnout while putting dollars where they truly move the needle.
Intuitive tool that helps us uncover bottlenecks and drive better decisions
What do you like best about the product?
DX makes it easy to dig into our processes and identify bottlenecks quickly. The ability to overlay team feedback with performance data gives us a clear picture of what’s really happening, which we couldn't do previously. I didn't expect it, but the Ask AI reporting has been especially valuable, allowing us to narrow down into exactly the data we care about without extra complexity or time of manually digging through data. The user interface is clean and intuitive, so adoption across the team has been smooth so far.
What do you dislike about the product?
So far we haven't had any issues or downsides that I would highlight.
What problems is the product solving and how is that benefiting you?
DX helps us surface bottlenecks in the development process, track overall engineering improvements, and pinpoint where we have room for improvement. It made team discussions more objective and data-driven. It’s also proven valuable for monitoring and tracking long-term, high-level improvements and compiling data for board or organization-wide reporting. Individual teams can drill down to optimize their own workflows, something our previous tool didn’t support as effectively and one of the primary reasons why we moved to DX.
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