What do you like best about the product?

I like how DX is a central platform for qualitative and quantitative feedback on developer experience and how well our engineering organization is running. It has standardized and improved the quality of feedback we get from our engineers. This has allowed us to identify and solve problems with a higher degree of clarity and confidence.

What do you dislike about the product?

The only thing I find lacking is the Shortcut integration. I get the impression that it is not as well-integrated as other tools like Jira and Linear.

What problems is the product solving and how is that benefiting you?

1. Provides a structured way to collect qualitative feedback from engineers which allows engineering leaders like myself to get data that helps guide how to improve our teams.
2. Provides a data platform that integrates with other tools which allows engineering leaders like myself to understand the metrics involved with engineering operations and how they correlate to developer experience and performance.
3. Provides tooling like Frontline and PlatformX that enhance certain engineering operations to make them more efficient leading to higher performance.

What do you like best about the product?

DX provides significant expertise in advancing developer experience within an organization. They offer various methods, including a dedicated support team, tailored insights, and valuable reports. The standard reports are generally very useful, and the option to create custom reports is available if needed. It has been a crucial tool in developing our developer experience dashboards for our product and engineering groups. Leaders find it very user-friendly for understanding team operations, and the integration with a messaging platform is a definite advantage.

What do you dislike about the product?

When we began using this in 2024, we encountered some initial issues, such as user interface bugs and discrepancies in the background calculations for certain reports compared to other tools. However, their support and engineering teams consistently resolved these problems quickly, sometimes within hours. We commend their responsiveness.

What problems is the product solving and how is that benefiting you?

DX helps us quantify our productivity and identify our challenges with data. It definitely supports the development of a data-driven strategy. Additionally, it's a very useful tool for gaining insights into specific areas, such as the impact of generative AI tools or a comparison of performance between different teams.

What do you like best about the product?

When it comes to developer experience measurement and expertise, there is little companies like DX, they made sure they covered both to tooling and the expertise when it comes to assess devex.
There approach is a well balanced mix of opinionated structure with enough space for some of your company specificities.

Running the POC was an easy process and helped us to make sure of the value of their approach. We have been well supported, the survey snapshots are easy to set up and led to very high participation rates.

The quantitive products are easy to ger started on but can lead to a lot of iteration over the data ingress in order to get it fully running.

What do you dislike about the product?

The support in terms of tech or customer service is only on US timezone for now.

What problems is the product solving and how is that benefiting you?

The DX platform provides the necessary insights on devex, solving our current problem of inefficient feedback and scaling. We run together a quarterly survey on the platform. The results are accessible any time on the platform itself to all of them.

What do you like best about the product?

Very simplistic and holistic approach to development experience within an organization that helps the executive team have visibility and make informed decisions. Integration is very easy and the solutions team is eager to help. Implementation of connections with your various systems is fairly easy to do.

What do you dislike about the product?

Having anonymous surveys to get a pulse from engineers would be a great addition.

What problems is the product solving and how is that benefiting you?

Software Delivery transparency and data driven approach.

What do you like best about the product?

- Lots of great metrics
- Very easy to use
- A compelling developer survey that gets a good response rate from our department
- Transparency and customization options, specifically the ability to see and change the SQL that drives the metrics
- Great customer support, very responsive
- DX provides us anonymized insights of companies of a similar nature to see how others approach working with the tool
- Connects to just about all of the integrations we would want

What do you dislike about the product?

- Set up and implementation took a while
- The volume and density of metrics can be intimidating for new users

What problems is the product solving and how is that benefiting you?

We were able to solve two problems by adopting DX. First, finding a tool that engaged our developers for surveys and second, a tool that could give us deep insights into how our engineering department is performing.

What do you like best about the product?

DX asks the right questions to get the best feedback and opportunities from my engineers. Each team loves the autonomy it provides. I'm amazed by their breadth of understanding through multiple features that expand well beyond the survey flow. Their knowledge about how to help improve developer experience is stunning. Tying quantitative and qualitative data together for teams to quickly identify next steps and act on them is exactly what I was looking for.

What do you dislike about the product?

Any issue I've had with DX has been promptly addressed. Usually before I reach out to improve a feature, they've already got it on their backlog or it's already in progress.

What problems is the product solving and how is that benefiting you?

DX is empowering engineers and their teams to speak up about anything they're struggling with and helping them to resolve it on their own.

What do you like best about the product?

It's a wonderful blend of qualitative and quantitative metrics that gets at the heart of how to run an efficient engineering organization. It treats engineers like humans, while also supporting an incredibly healthy bottom line and disincentivizing "gaming" the system by holding engineers accountable at the team level.

What do you dislike about the product?

Hard to say. It's early days; some of the UI isn't as refined as it could be, but that doesn't stop me from using it.

What problems is the product solving and how is that benefiting you?

It's a notoriously sticky problem to run a highly efficient engineering organization that is providing as much value as possible to users and the organization without harming morale and increasing attrition. GetDX gives you the tools to do just that.

What do you like best about the product?

DX has been the absolute best way for us to give developers a forum for giving feedback on the developer experience. We can have all the internal meetings where we ask these questions, but DX provides a systematic way to collect, review, compare, and report on how our developers feel about their work.

What do you dislike about the product?

It can be hard to gauge how to respond to this. For example: if requirements quality is listed as a problem for our team, how do we properly handle that? Where does it lie? That requires more conversation with the team.

Or, sometimes context for a question is lacking. For example: "builds are slow" isn't super actionable. What's slow? Has it gotten slower? How is it compared to other teams' experience?

But, these things are true for all surveys and we're looking forward to working with the DX Data Cloud to help.

What problems is the product solving and how is that benefiting you?

Engagement surveys are overly broad and don't speak to the developer experience. Internal working sessions don't get the level of depth and candor needed. All of that is incredibly hard to quantify. DX gives us the right information and a platform to evaluate and follow up on items uncovered by the surveys.

What do you like best about the product?

The DX Data Studio is highly customizable, with DX offering strong support to make the data I need available in the tool. Their interface for writing queries is simple and clean. Even if I can't achieve what I hope within DX, I feel comfortable and confident reaching out to DX to get their support fulfilling what I need either from the existing data, or through additional configuration to fit my needs.

What do you dislike about the product?

At this time, I have not had much success with the DX AI giving me the results I'm looking for. Sometimes, I can take the generated query as a starting point and fix it, but the results are usually not the shape I expected (e.g. getting a single data series when asking for a breakdown of a metric per developer), or the query is generally unsuccessful (e.g. the results of the query are empty, or completely zeroed out). I believe the outcomes could be improved with more assistance and configuration from DX, but it doesn't give me the feeling of simplicity and independence I hope for with an AI tool.

What problems is the product solving and how is that benefiting you?

DX gives me common metrics about my developers' activity, our workflow, and allows me to write additional custom queries for metrics I care about for my developers, or we care about for our team. I work on a mobile product, and some boxed reports are better suited to different deployment strategies, like that of a web application, but DX is willing to work with their users in mobile product development to understand and fulfill their needs. I also appreciate the tool having options to compare metrics to industry mobile developers only; this makes me feel like the mobile developer experience is considered and not alienated from the majority of developers.

What do you like best about the product?

Over the past two years, since we began running quarterly DX surveys to better understand developer satisfaction across both qualitative and quantitative dimensions, we’ve seen consistent, quarter-over-quarter improvements in satisfaction scores across all teams.

For context, when we first adopted DX, our scores were just above the 50th percentile in DX's own Developer Experience industry benchmark. Two years later, we’re now above the 90th percentile!

Every time a DX survey goes out, we see a 90%+ response rate across all teams within the first week. This trend has held steady across every survey we’ve run. It speaks not only to the effectiveness of DX’s notification system but, more importantly, to the fact that our developers want to give feedback—because they’ve seen that it leads to action. Survey results are made available to everyone as soon as the survey closes, fostering a culture of transparency and accountability. Everyone knows where things stand, and that awareness motivates teams to keep improving.

That said, DX isn’t a silver bullet. It won’t solve your problems for you—but it will help you find them, track your progress in solving them, and foster a habit of continuous improvement, both across the organization and within individual teams.

If you’re adopting DX, it’s important to be ready to act on what you hear—especially at the team level. The platform gives you the tools to do this, but ultimately it’s up to the organization to empower teams to take ownership of their outcomes. Running surveys without meaningful follow-up is a fast track to developer disengagement.

The DX team has been incredible—responsive, thoughtful, and always open to feedback. They ship improvements regularly (almost every other month), and I've felt all changes and additions always useful, never bloated or unnecessary.

The dashboard is very intuitive. It’s easy to navigate, and you get clear, meaningful insights.

Onboarding and integration with our existing tools was smooth, and our account manager and support team have been consistently helpful and quick to respond whenever we had a question or had some issue.

There are very few tools I’ve seen that have had such a tangible, positive impact on an organization. DX is absolutely one of them—and it’s a tool I’ll be bringing with me to any future company I join.

What do you dislike about the product?

As a tool built for large enterprises, DX’s API could—and frankly should—be more robust to support custom integrations. In particular, the ability to manage certain entities programmatically (without manual intervention) would be a big improvement.

What problems is the product solving and how is that benefiting you?

DX is helping us identify and track the real issues affecting developer experience across our teams. Before DX, we had limited visibility into how developers actually felt about their day-to-day work or how our internal tooling and processes were impacting them. Now, with consistent quarterly surveys and transparent, team-level insights, we’re able to spot pain points early, take meaningful action, and measure the impact of those changes over time.