DX Platform
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Benchmarking against the industry made easy, target improvements made straightforward!
What do you like best about the product?
The platform makes the engineering opinion of daily life much more visible to senior leaders in the company, in turn making it a key conversation when things aren't running as smoothly as they could/should be. The evidence based emphasis on where we are trending within the industry gives us the confidence to set goals for course correction, as well as encouraging us to push boundaries to be a market leader in key areas.
The trend recognition over time helps us to retrospectively see if our efforts of targeting engineering KPIs through quarterly objectives has had the desired effect. This has been a lifeline for us, enabling cross-pollination of EM techniques from teams who suffer from different problems in different time periods.
Overall the experience with DX so far has been smooth, with as much guidance into using the tools properly as we have needed from the account manager, including recommendations on their best practises to get maximum value from the process.
The trend recognition over time helps us to retrospectively see if our efforts of targeting engineering KPIs through quarterly objectives has had the desired effect. This has been a lifeline for us, enabling cross-pollination of EM techniques from teams who suffer from different problems in different time periods.
Overall the experience with DX so far has been smooth, with as much guidance into using the tools properly as we have needed from the account manager, including recommendations on their best practises to get maximum value from the process.
What do you dislike about the product?
The only thing I would like to see more of from DX tooling is the ability to add extra custom metrics, which helps us paint a more individual picture of the current engineering environment. Engineering is done differently at every single company, and tooling to help capture those quirks would make life easier.
What problems is the product solving and how is that benefiting you?
Making sure that our engineers are working in a way they are happy with, and that their lives are as seamless and painless as possible. This has meant that we are delivering more value, faster, and with less pain points to battle with.
Getting meaningful visibility and driving DevEX with low efforts to start it.
What do you like best about the product?
- Seamless Implementation: DX made the integration into our whole software development setup very smooth. The documentation was clear, and the standard connections work very well out of the box. Getting started with DX was refreshingly simple. From initial setup to full deployment, everything was intuitive and required minimal overhead. It allowed our teams to focus on real value delivery instead of struggling through configuration hurdles.
- Excellent Customer Success Support: The support team at DX has been fantastic. They are always responsive, knowledgeable, and eager to help. Whether it’s a quick question or a deeper technical dive, they’ve consistently provided top-notch assistance.
-Core functionality and frontline: Beyond the core functionality, Frontline has been a standout feature. It’s been instrumental for our day-to-day operations, offering actionable insights and streamlining our workflows noticeably.
- Excellent Customer Success Support: The support team at DX has been fantastic. They are always responsive, knowledgeable, and eager to help. Whether it’s a quick question or a deeper technical dive, they’ve consistently provided top-notch assistance.
-Core functionality and frontline: Beyond the core functionality, Frontline has been a standout feature. It’s been instrumental for our day-to-day operations, offering actionable insights and streamlining our workflows noticeably.
What do you dislike about the product?
- Metric Calculation Accuracy: We did encounter a few errors in the calculation of some metrics. While the DX team addressed these issues impressively fast, it was concerning that we were the ones to spot them. Had we not, these inaccuracies could have affected our reporting integrity.
- Best with Standard CI/CD Practices: DX shines when you’re working within standard software development workflows — CI/CD pipelines, labeling practices, etc. However, for teams with more customized or less conventional setups, it might require additional tweaking or could feel slightly restrictive.
- Pricing: The tooling is on the pricier side, so if you don't focus on it and treat it just "as another tool" you will not get out of it what you are paying for.
- Best with Standard CI/CD Practices: DX shines when you’re working within standard software development workflows — CI/CD pipelines, labeling practices, etc. However, for teams with more customized or less conventional setups, it might require additional tweaking or could feel slightly restrictive.
- Pricing: The tooling is on the pricier side, so if you don't focus on it and treat it just "as another tool" you will not get out of it what you are paying for.
What problems is the product solving and how is that benefiting you?
- Understanding pain points in our software development flow.
- Understanding and measuring impact of certain initiatives.
- Not just systemic, but also subjective view from people working on problems really helps understand the gist better.
- Provides a platform for people to give very candid feedback on what works great and what works bad.
- Survey participation is really high through DX.
- Understanding and measuring impact of certain initiatives.
- Not just systemic, but also subjective view from people working on problems really helps understand the gist better.
- Provides a platform for people to give very candid feedback on what works great and what works bad.
- Survey participation is really high through DX.
Helps keep engineering health visible and actionable.
What do you like best about the product?
DX makes it easy to spot bottlenecks and trends across engineering. I like how it surfaces clear, actionable insights without needing to dig through multiple reports or dashboards. This is easily our highest engagement feedback conduit for our engineering teams.
What do you dislike about the product?
Some features feel a little hidden or require extra clicks to find. I’d love slightly faster ways to drill into specifics without having to jump between different parts of the platform. It's continually improving, however. A configurable homepage with dashboards and favorites would be beneficial.
What problems is the product solving and how is that benefiting you?
We rely heavily on the feedback tools in DX. Running regular surveys has made it much easier to get a real pulse on how engineers are feeling about their work, processes, and systems. It’s helped surface issues early that might not otherwise come up in one-on-ones or retros.
At the team level, DX gives us a much clearer day-to-day view of how things are going. Instead of relying on gut feel or waiting until problems escalate, we can quickly spot slowdowns, process friction, or areas where extra support is needed.
Tracking PR throughput, pickup time, cycle time, and deployment frequency has helped make our development process much more transparent. It’s easy to see where teams are excelling and where small changes could have a big impact.
We also use features like onboarding tracking and CapEx reporting. They’re not our primary focus, but it’s helpful having those capabilities under the same umbrella so we can tie them back to the broader engineering health picture.
At the team level, DX gives us a much clearer day-to-day view of how things are going. Instead of relying on gut feel or waiting until problems escalate, we can quickly spot slowdowns, process friction, or areas where extra support is needed.
Tracking PR throughput, pickup time, cycle time, and deployment frequency has helped make our development process much more transparent. It’s easy to see where teams are excelling and where small changes could have a big impact.
We also use features like onboarding tracking and CapEx reporting. They’re not our primary focus, but it’s helpful having those capabilities under the same umbrella so we can tie them back to the broader engineering health picture.
DX helps us uncover blind spots and focus our Developer Enablement efforts where they matter most
What do you like best about the product?
As an Engineering Manager on a Developer Enablement team, I really value how DX gives us clear, actionable insights into developer satisfaction. It helps uncover blind spots that we wouldn’t catch through ad-hoc feedback or surveys. The platform is easy to use, the reports are well-structured, and it fits naturally into our workflow. We use it regularly and have seen a real impact on how we prioritize our efforts.
What do you dislike about the product?
There’s very little to dislike, but one challenge is that it takes some internal effort to encourage honest, consistent participation from developers. While the tool is easy to use, driving engagement can take time, especially early on. Having more built-in nudges or best-practice tips to support adoption would be helpful. That said, their support team has been great when we needed guidance.
What problems is the product solving and how is that benefiting you?
DX helps us identify blockers to developer productivity and satisfaction that aren’t visible in day-to-day work. It surfaces patterns and problem areas across teams, like unclear processes, tool friction, or missing documentation, so we can address them systematically. This has helped us focus our Developer Enablement work where it actually improves the developer experience, rather than guessing or relying only on anecdotal feedback.
After using 6 tools over the last several years, this one feels the best fit for how we think.
What do you like best about the product?
Developer Experience is at the core of what they do, not a bolt-on. We're able to drive meaningful discussions and changes backed by the aggregate experiences and voices of our entire engineering organization. We're then able to track against the commits we make to the org and then map the outcomes of those commitments to the increases in performance.
We're also able to slice data to help fine-tune areas of focus based on team/tenure/experience/level/skills etc -- that's huge in the ability for us to identify friction how we deliver value across the org.
Customer support is solid. We've found a few bugs, but they are fixed within a day of being reported. We've also made a couple of UX requests and those two were considered and then implemented.
I use it multiple times a week to check on teams, track against goals, etc. It's easy to use, especially with the new reporting tools they've implemented/revamped.
They use workdayos, so many of the integrations are very simple. And getting the implementation up and running with github/jira, etc, was quick and painless.
We're also able to slice data to help fine-tune areas of focus based on team/tenure/experience/level/skills etc -- that's huge in the ability for us to identify friction how we deliver value across the org.
Customer support is solid. We've found a few bugs, but they are fixed within a day of being reported. We've also made a couple of UX requests and those two were considered and then implemented.
I use it multiple times a week to check on teams, track against goals, etc. It's easy to use, especially with the new reporting tools they've implemented/revamped.
They use workdayos, so many of the integrations are very simple. And getting the implementation up and running with github/jira, etc, was quick and painless.
What do you dislike about the product?
I would like to see more intentional focus being able to craft. single org/team perf snapshot and display that in a way that's immediate. I do have to go through a couple of reports to get the details that I want. It's not big deal, but I do want that.
I wish there were more pre-baked reports/UIs on evaluating performances of key metrics of teams/individuals relative to their peers expressed in terms of percentiles. All of the data is there, but sometimes I have to dig more than I want to get to it.
I wish there were more pre-baked reports/UIs on evaluating performances of key metrics of teams/individuals relative to their peers expressed in terms of percentiles. All of the data is there, but sometimes I have to dig more than I want to get to it.
What problems is the product solving and how is that benefiting you?
Helps us get to the voice of our engineering org and understand performance trends across the org to identify friction in delivering value.
Invaluable insights
What do you like best about the product?
We get real insights regularly from our developers. It can be hard to understand in a big organisation with many teams what the pain points, and what the plus points are in your DX but I have come to really value the feedback we get from our surveys.
This especially helps to weed out the noisy voices and get the sentiment of the whole organisation.
The whole setup and integration is super easy and quick to setup. It is very easy for our developers to use and we get high answer rates on our surveys.
This especially helps to weed out the noisy voices and get the sentiment of the whole organisation.
The whole setup and integration is super easy and quick to setup. It is very easy for our developers to use and we get high answer rates on our surveys.
What do you dislike about the product?
The snapshots are super valuable but that is something that we only send out once a quarter so it is always a lagging indicator. We haven't yet fully explored the realtime features offered by features such as PlatformX but they look very promising in the next stage of our platform journey.
What problems is the product solving and how is that benefiting you?
Getting insights into the pain points that our developers suffer via regular snapshot surveys.
Dx delivers unmatched developer insights with effortless setup—and stunning engagement at scale.
What do you like best about the product?
After nearly 2 years of quarterly surveys, we consistently achieve close to 100% response rates in a 1,500-person engineering org—proof that the tool resonates with developers. The setup was effortless, and integration was straightforward, syncing seamlessly with our existing workflows without heavy IT involvement.
Beyond the core features, the product’s evolving roadmap has been impressive—each quarter ticks more boxes, whether it’s deeper benchmarking, new survey flexibility, or sharper analytics. It’s clear the team listens to users.
Beyond the core features, the product’s evolving roadmap has been impressive—each quarter ticks more boxes, whether it’s deeper benchmarking, new survey flexibility, or sharper analytics. It’s clear the team listens to users.
What do you dislike about the product?
While the core metrics are excellent, I’d love more customisation in survey questions. That said, part of the brilliance of the product is that it keeps you on the straight-and-narrow: forming good questions is hard and that's what Dx is good at.
What problems is the product solving and how is that benefiting you?
In a sprawling 1,500-person engineering org with fragmented tools, processes, and practices, we lacked a unified way to:
Measure developer experience objectively—sentiment was anecdotal, and priorities were guesswork.
Identify pain points at scale—localized issues (e.g., CI/CD friction, onboarding gaps) were invisible at the leadership level.
Benchmark against industry standards—we couldn’t tell if our struggles were unique or systemic.
How Dx Helps Us:
Data over hunches: Quarterly surveys (with 100% engagement!) spotlight actionable insights—e.g., "Tool X is costing Team Y 5h/week."
Prioritization made easy: Dx’s benchmarks reveal whether a problem is "just us" (fix now) or "everyone’s struggling" (fix strategically).
Trend tracking: Over 8 quarters, we’ve tied improvements (e.g., faster PR reviews) directly to survey score lifts—proving ROI on changes.
Measure developer experience objectively—sentiment was anecdotal, and priorities were guesswork.
Identify pain points at scale—localized issues (e.g., CI/CD friction, onboarding gaps) were invisible at the leadership level.
Benchmark against industry standards—we couldn’t tell if our struggles were unique or systemic.
How Dx Helps Us:
Data over hunches: Quarterly surveys (with 100% engagement!) spotlight actionable insights—e.g., "Tool X is costing Team Y 5h/week."
Prioritization made easy: Dx’s benchmarks reveal whether a problem is "just us" (fix now) or "everyone’s struggling" (fix strategically).
Trend tracking: Over 8 quarters, we’ve tied improvements (e.g., faster PR reviews) directly to survey score lifts—proving ROI on changes.
DX gives create qualitative insight in developer experience
What do you like best about the product?
Usability of the tooling, the insights it gives us, and the support from the DX team in using the tool and interpreting the results.
What do you dislike about the product?
Nothing major, but the amount of options can be a bit overwhelming to me.
What problems is the product solving and how is that benefiting you?
Help prioritize technical projects within our company, project that do not necessarily deliver more profit - but increase the happiness and effectiveness of our engineers.
DX helps me fully understand my Engineering Teams
What do you like best about the product?
As a VP of Engineering, gaining a clear and comprehensive understanding of the engineering organization is paramount. DX has proven to be an invaluable tool in achieving this, offering a unique lens through which to view our teams, processes, and overall effectiveness.
I really love how DX promotes a culture of transparency and accountability. This fosters trust and collaboration across teams, leading to a more engaged and motivated workforce.
I read every review and every comment left by my engineers and regularly dive deeply into the insights it provides. This helps me to get closer to my teams and to be a better leader, by understanding the pain points of the org.
I really love how DX promotes a culture of transparency and accountability. This fosters trust and collaboration across teams, leading to a more engaged and motivated workforce.
I read every review and every comment left by my engineers and regularly dive deeply into the insights it provides. This helps me to get closer to my teams and to be a better leader, by understanding the pain points of the org.
What do you dislike about the product?
I'd like the UI to be a bit more intuitive. Some of the features across the product are not the easiest to use.
I'd also really like to be able to integrate it more into our other business workflows. Slack and email integration as an example would be awesome at getting valuable insights to the right people.
I'd also really like to be able to integrate it more into our other business workflows. Slack and email integration as an example would be awesome at getting valuable insights to the right people.
What problems is the product solving and how is that benefiting you?
It's giving me a deep insight into how my engineering organisation feels, the pain points they have, and where we can improve as a business.
Measuring What Matters: A Closer Look at DX
What do you like best about the product?
DX has been genuinely helpful for us in understanding and improving developer experience across our teams. One of the standout positives has been the 100% participation rate — that kind of engagement is rare, and it gives us a real pulse on how people are feeling.
The implementation was easy and fast, and the Slack automation has taken away all the usual overhead around chasing responses or coordinating team triage sessions, which makes it incredibly easy to run. Plus, the quarterly DX insights from the DX support team are more than just data dumps — they’ve offered thoughtful, tailored guidance that’s helped us interpret the results properly and focus our efforts where they’ll really make a difference. When we’ve acted on the findings, it’s contributed directly to happier, more effective teams.
The implementation was easy and fast, and the Slack automation has taken away all the usual overhead around chasing responses or coordinating team triage sessions, which makes it incredibly easy to run. Plus, the quarterly DX insights from the DX support team are more than just data dumps — they’ve offered thoughtful, tailored guidance that’s helped us interpret the results properly and focus our efforts where they’ll really make a difference. When we’ve acted on the findings, it’s contributed directly to happier, more effective teams.
What do you dislike about the product?
The price does feel a little on the high side for what is essentially a structured survey with reporting — though to be fair, the hands-on support does help justify that cost. One risk, though, is that if you don’t have strong buy-in from leadership or the ability to actually change things based on what comes up, it can start to feel like you’re surfacing problems without the means to fix them. That can undermine trust quickly and turn a well-intentioned tool into something teams start to ignore.
What problems is the product solving and how is that benefiting you?
It helps solve the problem of delivering software in an efficient, impactful way through happy teams that have the tools, processes and clarity needed to do it well.
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