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247 reviews
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    Edward S.

Great way to measure developer experience projects

  • May 14, 2025
  • Review provided by G2

What do you like best about the product?
Being able to run surveys easily and get results with the level of depth I need to improve our platforms.
What do you dislike about the product?
Hard to think of anything, but the administration of users is a little bare bones - it could be improved.
What problems is the product solving and how is that benefiting you?
DX helps give a developer voice to the system data, allowing us to make sure everyone has a say in technical direction.


    Real Estate

Unlocking engineering productivity insights

  • May 14, 2025
  • Review provided by G2

What do you like best about the product?
The combination of looking at both qualitative aspects (DevEx) in combination with quantitative metrics such as DORA and delivery metrics.
What do you dislike about the product?
Perhaps the management of adding and administering contributors.
What problems is the product solving and how is that benefiting you?
It is providing an unbiased look at painpoints when it comes to developer experience and provides a structured way of triaging the pain points.


    Renewables & Environment

The model behind the questions and categories works really well for me.

  • May 12, 2025
  • Review provided by G2

What do you like best about the product?
I was skeptical at first, but found that the model behind it all makes a difference - it's much more than just a survey and visualisation. The questions and categories are well thought out and are relevant to my day to day development work.
What do you dislike about the product?
Not sure whether it's only our configuration, but I find it nudges users over slack pretty aggressively.
I'd love to see a chart with the results over time, as opposed to only a comparison between snapshots.
Haven't found a way to visualize it like that.
What problems is the product solving and how is that benefiting you?
I verify whether initiatives in development practices and processes yield results and get feedback from the wider team.


    Information Technology and Services

Useful Developer Insights

  • May 09, 2025
  • Review provided by G2

What do you like best about the product?
Dx has given us insight into our developer workflows and has allowed us to take actions to improve our developer experience. The customer support is very attentive and proactive, setting up our integration was smooth and easy.
What do you dislike about the product?
There is a ton of features that can be overwhelming to understand how best to use the platform.
What problems is the product solving and how is that benefiting you?
We did not have a good way to measure our developer metrics. We also did not have a good way to understand our developer workflows. DX has given us ability for our platform teams to support our engineers.


    Garrett H.

DX has been a gamechanger for leading teams

  • May 08, 2025
  • Review provided by G2

What do you like best about the product?
- easy to use
- granularity at the individual/team level
- Team level stats
- reporting and custom reports
- surveys
What do you dislike about the product?
- a lot of connections rely on jira (we use linear) but there is a lot with linear that work fine
What problems is the product solving and how is that benefiting you?
Trying to understand the how the team was operating


    Leisure, Travel & Tourism

DX took our developer satisfaction surveys to the next level

  • May 08, 2025
  • Review provided by G2

What do you like best about the product?
After years of working in a Developer Productivity role, DX finally gives me the confidence to prioritise the right actions to fit our engineering needs.

After one year of using it regularly, I love how engagement continues to stay high. Usually people would get tired of quarterly surveys and participation eventually would go down. Additionally, observing trends (compared to previous snapshots or to industry standards) is extremely useful.

Another thing I like is how manual (user input) and automated data (GitHub, Datadog) are blended together offering a complete picture of our users sentiment.

The AI based data exploration opens the door to answer basically any question.
What do you dislike about the product?
Without a proper user directory, at times we found it hard to put users in the right buckets (teams/groups).

Also it wasn't immediately easy (as with the rest of the features) to group feedback by the user profile (which tech stack they use).
What problems is the product solving and how is that benefiting you?
DX enables us to understand where we need to improve (tooling, processes, interruptions) in order to boost developer productivity.


    Internet

DX is an invaluable tool for engineering organisations

  • May 07, 2025
  • Review provided by G2

What do you like best about the product?
Snapshot surveys give engineers a voice and surface clear insights on how we can improve our processes, tools, and workflows. The integrations fit our tool stack perfectly, and full, transparent access, to data to create custom reports and dashboards is just fantastic.
What do you dislike about the product?
Depending on the processes and tools used, some things such as capturing incident data requires custom configuration and setup.
What problems is the product solving and how is that benefiting you?
Uncovering bottlenecks in processes.


    Julien F.

DX has transformed how we measure and optimize engineering productivity at Alan

  • May 06, 2025
  • Review provided by G2

What do you like best about the product?
DX has transformed how we measure and optimize engineering productivity at Alan. We were using another tool before switching to DX, but the difference has been significant in terms of insights and actionability of the data.

The standout feature of DX is that its questions and metrics are inspired by industry-leading research, giving us confidence in the framework we're using to measure productivity. The tool excels at tracking improvements over time, allowing us to see our progress clearly. Perhaps most valuable is the benchmarking capability that lets us compare our performance with similar companies in the industry, providing crucial context for our metrics.

Another significant advantage is how DX connects qualitative feedback from engineering surveys to quantitative metrics from our development tooling. This correlation between how engineers feel and what the data shows has been invaluable for identifying areas where perception and reality might differ, or where technical issues are impacting team satisfaction & productivity.
What do you dislike about the product?
The product is still in the early days, so it's sometimes lacking a clear connection and cohesiveness between its different parts. This can make the overall experience feel somewhat fragmented rather than a fully integrated solution.

Some features or integrations seem somewhat incomplete. For example, the team management setup, the incident.io integration, and the snapshot triage flow all feel like they need further refinement to reach their full potential. These rough edges occasionally create friction in our workflow.

While the support team is responsive when we have issues, we sometimes lack visibility on the overall vision for the tool and where it's headed. This makes it challenging to align our long-term engineering measurement strategy with the product's roadmap, and sometimes leaves us wondering if particular pain points will be addressed in future updates.
What problems is the product solving and how is that benefiting you?
We deployed DX across our entire engineering organization at Alan to measure team performance, identify process inefficiencies, and make data-driven decisions about where to focus our developer productivity efforts.


    Jonathan K.

The best developer experience measurement tool on the market

  • May 06, 2025
  • Review provided by G2

What do you like best about the product?
We love DX, and we have both qualitative (via quarterly surveys) and quantitative (via GitHub data) metrics in the same tool. We sunset the tool we used historically to track code output in favor of a single, unified platform. The AI-generated queries are a huge time saver, and make it easy to create ad hoc reports to answer questions you have about your dev team. The surveys are a critical input into our platform roadmap, and the ability to customize them and add questions relevant to our tools is huge. In my almost 20 year career this is the best tool I've used to measure and improve the developer experience.
What do you dislike about the product?
My only feedback/challenge is that there are a lot of reports and sections, and there is a lot of overlap across the reports and some duplication. I'd like to see DX be more opinionated about what the best metrics are, and guide users towards high value metrics and what they mean.
What problems is the product solving and how is that benefiting you?
Gathering input from developers on what they need to improve development velocity, and getting quantitative data on developer output.


    Dmitry D.

Great tool that combines developers' experience survey with a real-time software development metrics

  • May 06, 2025
  • Review provided by G2

What do you like best about the product?
- Out-of-the-box developers' experience drivers that are based on scientific research
- A set of tips and tricks to improve a certain driver
- An AI engine that allows you to "talk" with a database that contains meta-info about PRs and commits
- Reasonable pricing model
- Friendly, fast, and reliable support
What do you dislike about the product?
I can't think of anything at the moment.
What problems is the product solving and how is that benefiting you?
Make software development process smoother by allowing developers to provide their pain points on a journey from requirements to production.
Also, it's possible to analyze a productivity of a certain team or developer by checking some of the metrics