DX Platform
DXReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
247 reviews
from
External reviews are not included in the AWS star rating for the product.
A crucial tool for understanding the health and efficiency of engineering
What do you like best about the product?
DX has been an extremely helpful feedback loop for our organization across the past year.
Prior to DX, understanding engineering pain points and successes were often guesstimations instead of being based on hard data.
Each quarter, we use both survey and other data as an overall health check for engineering. Some teams are using the "Frontline" feature on a more frequent basis to provide a high level understanding of what work is occurring within their team.
The overall experience of using DX has been pleasant. Integrations are simple to setup & setting up custom integrations are well documented. The UI/UX is well-thought and the large quantity of data available is organized. Customer support is also top-notch - often responding within under an hour and providing detailed explanations.
Prior to DX, understanding engineering pain points and successes were often guesstimations instead of being based on hard data.
Each quarter, we use both survey and other data as an overall health check for engineering. Some teams are using the "Frontline" feature on a more frequent basis to provide a high level understanding of what work is occurring within their team.
The overall experience of using DX has been pleasant. Integrations are simple to setup & setting up custom integrations are well documented. The UI/UX is well-thought and the large quantity of data available is organized. Customer support is also top-notch - often responding within under an hour and providing detailed explanations.
What do you dislike about the product?
DX does a great job at collecting a large degree of engineering data. There's so much data - that analysis and decision making feature-sets would be valuable for the product.
"Studies" - targeted on-demand surveys - is a great first step to improve the analysis feature-set. But being able to surface anomalies (whether improvements or regressions) would be a great boost in enabling organizations to focus on specific areas to make well informed decisions.
"Triage results" for the quarterly surveys/snapshots appears to be a preliminary feature-set in the decision making realm - but it isn't as feature-complete as the rest of the DX ecosystem.
"Studies" - targeted on-demand surveys - is a great first step to improve the analysis feature-set. But being able to surface anomalies (whether improvements or regressions) would be a great boost in enabling organizations to focus on specific areas to make well informed decisions.
"Triage results" for the quarterly surveys/snapshots appears to be a preliminary feature-set in the decision making realm - but it isn't as feature-complete as the rest of the DX ecosystem.
What problems is the product solving and how is that benefiting you?
Overall - DX is filling the gap of understanding wins & pain-paints within the developer experience so that engineering can be more efficient and effective in the long-run.
DX has Powerful Tools with Valuable Context
What do you like best about the product?
What I like most about DX is the wide range of services and tools they offer. They don’t just provide numbers and metrics — they also enable interview-driven events that, when correlated with the data, offer greater context and deeper insights.
In addition, the DX supporters who work with my company are open, kind, and genuinely eager to help.
In addition, the DX supporters who work with my company are open, kind, and genuinely eager to help.
What do you dislike about the product?
I believe some of the metrics are outdated, and that concerns me a bit. Metrics like PR Throughput can be quite shallow when viewed in isolation, so I think it would be helpful to include a disclaimer about that directly in the UI.
It would also be valuable if the UI provided an insight or brief explanation for each metric — how it’s generally interpreted or, from DX’s perspective, how it can be most effectively used.
It would also be valuable if the UI provided an insight or brief explanation for each metric — how it’s generally interpreted or, from DX’s perspective, how it can be most effectively used.
What problems is the product solving and how is that benefiting you?
DX helps us better understand developers' sentiments and gather feedback on the tools we provide them.
A Better Productivity Tool
What do you like best about the product?
DX has provided a better tool for us to collect and process data around developer productivity. This is something we had built ourselves and done well enough for years, but DX elevated our process and reduced the work involved.
I like that out of the box it gives solid starting point, but we can also customize it to get feedback on what we need. The industry bookmarks and approaches to summarize the result additionally allow us to more easily get value out of it.
I like that out of the box it gives solid starting point, but we can also customize it to get feedback on what we need. The industry bookmarks and approaches to summarize the result additionally allow us to more easily get value out of it.
What do you dislike about the product?
There are some user beware moments that are easy to miss. Things like depending on your filters you may get very different results for something. For example for us we discovered contractors and FTEs had different topics for their top priorities, but if we ignored that filter we would have potentially gotten to the wrong conclusion.
More ability to help us think through the filters we should consider and more quickly get actions that affect a group beyond a team could be interesting.
More ability to help us think through the filters we should consider and more quickly get actions that affect a group beyond a team could be interesting.
What problems is the product solving and how is that benefiting you?
Formalizing and streamlining collecting signal on productivity.
The best ally of your developer experience team
What do you like best about the product?
We were fortunate to adopt DX early on in the formation of our Developer Experience team. It quickly became a vital channel for ongoing communication with our engineering community, especially during our Continuous Delivery transformation. DX made it easy to collect meaningful insights and visualize progress, allowing teams to see the real impact of cultural and technical changes. The simplicity of implementation, combined with the depth of the data it provides, helped us identify areas for improvement and celebrate successes across the organisation.
What do you dislike about the product?
While DX offers valuable analysis and visualization tools, it’s not a silver bullet. To truly benefit from it, teams need to invest time in understanding the underlying feedback from engineers. In our organization, the teams that committed to interpreting the insights and acting on them saw strong results. However, not all teams were able to dedicate that time, which limited the potential impact in those cases.
What problems is the product solving and how is that benefiting you?
As the Principal Engineer on the Developer Experience team, DX has been essential for helping us set the right priorities. It gives us a structured way to gather ideas, understand engineers' needs, and shape our roadmap based on real feedback. It also plays a key role in how we evaluate the impact of our internal tools and initiatives.
DX the tool id like to have created
What do you like best about the product?
The focus on developer surveys over just using the code/jira metrics.
What do you dislike about the product?
The product can sometimes feel like its lacking a maturity but you can see active development is occuring.
What problems is the product solving and how is that benefiting you?
Allows us to take a holistic view of developer experience in StarRez, layer on top of code metrics, DORA and engineering actvities.
Enabler for data-driven engineering excellence
What do you like best about the product?
I truly value how DX empowers engineering organizations to collect, visualize, and act on both quantitative and qualitative feedback across teams. It promotes a culture of transparency and continuous improvement by helping us surface friction points, inefficiencies, or cultural blockers in engineering processes early on.
One of the most powerful aspects is how it benchmarks our organization against global standards, offering insights into where we stand and helping us drive meaningful, data-backed initiatives and not just gut-feel changes. DX provides a shared language between leadership and engineers to align on where we need to evolve.
Moreover, the Data Tools Studio and its Reports functionality is a standout feature. We’ve integrated data from GitHub, Jira, and Datadog, enabling us to build fully customized dashboards that allow me to monitor velocity, test coverage, requirements' quality, incident trends, and review cycles across value streams. It has become an indispensable part of how I run my department and push strategic quality metrics to the forefront of leadership discussions.
One of the most powerful aspects is how it benchmarks our organization against global standards, offering insights into where we stand and helping us drive meaningful, data-backed initiatives and not just gut-feel changes. DX provides a shared language between leadership and engineers to align on where we need to evolve.
Moreover, the Data Tools Studio and its Reports functionality is a standout feature. We’ve integrated data from GitHub, Jira, and Datadog, enabling us to build fully customized dashboards that allow me to monitor velocity, test coverage, requirements' quality, incident trends, and review cycles across value streams. It has become an indispensable part of how I run my department and push strategic quality metrics to the forefront of leadership discussions.
What do you dislike about the product?
The DX AI-powered assistant designed to help generate queries and insights within the platform is a promising concept but still feels limited in its capabilities. While it's helpful for simple use cases, it sometimes fails to parse more advanced or nuanced queries effectively, especially in complex data modeling scenarios. With some refinement, this could become a much stronger feature to help democratize access to insights for less technical users.
What problems is the product solving and how is that benefiting you?
DX helps us replace subjective feedback loops with structured insights into engineering sentiment and performance. It gives visibility into what’s working well and where friction exists—whether it's related to testing practices, developer experience, infrastructure, or platform usability.
By surfacing CSAT trends across areas like CI/CD tooling, architecture, and data platforms, we can prioritize initiatives based on actual team input. The integration with systems like GitHub, Jira, and Datadog allows us to correlate sentiment with delivery metrics, helping both leadership and engineering teams align around what matters most.
Ultimately, DX equips us to take targeted, data-informed action that supports continuous improvement and measurable impact.
By surfacing CSAT trends across areas like CI/CD tooling, architecture, and data platforms, we can prioritize initiatives based on actual team input. The integration with systems like GitHub, Jira, and Datadog allows us to correlate sentiment with delivery metrics, helping both leadership and engineering teams align around what matters most.
Ultimately, DX equips us to take targeted, data-informed action that supports continuous improvement and measurable impact.
A true game changer
What do you like best about the product?
A one-stop-shop approach to everything DX: from subjective metrics, high quality, currated questionnaires, to DORA metrics, attrition risk, or AI adoption reports, the platform covers every question that a Tech executive might have about their teams' performance. The dreaded "do we have a good engineering organization" question suddenly becomes possible to answer, and continuous improvement is just one triage session away!
What do you dislike about the product?
Not much to say. Lacking bitbucket integration was a bit of a bummer, but the value of integrating code repositories with DX meant that this was a good reason for us to expedite an already planned migration to Github.
What problems is the product solving and how is that benefiting you?
Assessing the performance of engineering department. Collecting feedback, setting focus areas for improvement, and measuring success, has always been a problem that we could not really solve efficiently until we adopted DX. Objective metrics and many insights on the same platform make the offering way more compelling and "sticky".
Having centralized insights in one place makes improvements more transparent and easier to track.
What do you like best about the product?
While the insights for our teams are amazing, the comparison with other companies and where we stand is the feature it stands out to me.
What do you dislike about the product?
It's aways a struggle to remember where do I need to go to make a change for a team member, for example adding a github username.
What problems is the product solving and how is that benefiting you?
Using the reports ensures everyone has the same visibility, which helps drive alignment and makes it easier to focus on specific areas. For me, the top feature is the integration with other platforms and the ability to create custom reports.
A useful and convenient tool
What do you like best about the product?
The simplicity of the generated surveys and the fact that they do not deter people from filling them out by their form.
What do you dislike about the product?
I haven't noticed anything specific that is worth mentioning
What problems is the product solving and how is that benefiting you?
Allows us to measure satisfaction with various aspects of our processes used during software development. We use this to determine areas that need improvement and to assess whether the changes made during the past quarter have resulted in actual improvements.
I liked DX as it provided very valuable insights that can also be measured against our sector across
What do you like best about the product?
The insights of teams that are also compared against across companies of the same scale
Give a real metric of how AI impact performance to avoid the whole fuzziness of "80% performance growth" and focus on real problems.
Triaging
Ease of finding the right information
Give a real metric of how AI impact performance to avoid the whole fuzziness of "80% performance growth" and focus on real problems.
Triaging
Ease of finding the right information
What do you dislike about the product?
Specific topics, i would make this grow to more topics without making it more complex.
AI specific topics maybe
AI specific topics maybe
What problems is the product solving and how is that benefiting you?
Product related delays
Developer experience through teams
Developer performances and what is blocking us
Developer experience through teams
Developer performances and what is blocking us
showing 101 - 110