Understanding systems and updates that could be extremely beneficial to the company
What do you like best about the product?
At the confernce I liked how the speakers were willing to take time out of their day to answer more in depth questions and work with us individually.
What do you dislike about the product?
I liked everything about Calabrio One conference, our company has not switched over to the cloud which would be extremely beneficial to us.
What problems is the product solving and how is that benefiting you?
Allowing us to schedule employees for breaks and times out to better configure information for how busy our ACustoemr Care Team is and what callers may be needing when calling in
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