IBM Apptio Costing and Planning
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Visibility and Transparency with IBM Apptio
What do you like best about the product?
I have been using IBM Apptio for five years, primarily for IT cost management, and I am truly appreciative of the visibility it provides into IT spending. It equips me with insightful data crucial for management conversations, enabling us to make informed decisions. The aspect of cost transparency stands out to me the most, significantly aiding in IT planning by providing tower cost visibility. I also value the billing insight feature, which offers an in-depth understanding of our expenditures, further aiding in efficient financial management within our IT department. The setup process for IBM Apptio was not bad at all, and overall, I am extremely satisfied with the benefits it brings to my work, which is why I would highly recommend IBM Apptio to others, giving it a perfect recommendation score of 10.
What do you dislike about the product?
I sometimes find IBM Apptio to be slow, particularly when retrieving large amounts of data.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for IT cost management, providing visibility into IT spend, assisting in management conversations, and offering cost transparency and billing insights. It significantly aids in IT planning and provides tower cost visibility.
Financial Analyst loved Apptio Planning
What do you like best about the product?
The incredible detail into our ITS spend
What do you dislike about the product?
It can be slow at times but otherwise is great
What problems is the product solving and how is that benefiting you?
No guesswork when it comes to what we are spending on or what the budget includes
Complex Configurations, but Admin Views Need Streamlining
What do you like best about the product?
The configuration options are quite versatile and can accommodate a wide range of use cases.
What do you dislike about the product?
The various configurations can be quite complex, especially since the admin view alone includes two separate roles pages. It would be helpful if the admin views were consolidated or given clearer names to make communication more efficient. Also the Validation Rules screen rule is written with a double negative making it difficult to explain and understand.
What problems is the product solving and how is that benefiting you?
We are looking forward to getting the visibility out of the spend and cost
Highly Customizable but Needs Robust Improvements
What do you like best about the product?
I appreciate the ability to customize IBM Apptio to suit specific business needs. It offers the flexibility to use out-of-the-box (OOTB) functionality while also allowing customization of those features to fit unique use cases. I find this level of flexibility incredibly beneficial as it ensures the tool adapts well to various operational demands. Additionally, IBM Apptio serves as a one-stop shop for reporting, streamlining the process of accessing and managing reports efficiently.
What do you dislike about the product?
I find that the Apptio Target process needs significant improvements. While Apptio One is robust and appears to have a lot of effort put into its design, the Target process does not feel as mature or developed. Additionally, I see potential for the product but am not completely satisfied with its current maturity level. Another area for improvement is moving towards a more event-based architecture to align with industry standards. Furthermore, the initial setup of IBM Apptio was difficult for my team.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio to map resources to work and finance, benefiting from its customization options to tailor solutions to specific needs while serving as a central hub for reporting.
Insightful TCO Visibility Enhances Decision-Making
What do you like best about the product?
The ability to see Total Cost of ownership across different value streams
What do you dislike about the product?
The complexities around linking all IT infrastructure to Apptio
What problems is the product solving and how is that benefiting you?
Apptio would need to solve the resource allocation and capital budget planning across the organization in order to have a better understanding of how we deliver value
Unmatched Cost Transparency and Savings Insights
What do you like best about the product?
The ability to find coast savings and provide cost transparency to technology, finance and the business.
What do you dislike about the product?
The UI. It's hardly been updated in the 6 years I have been using the interface.
What problems is the product solving and how is that benefiting you?
Currently product transparency.
Analyst review of Apptio
What do you like best about the product?
The ability to provide full cost transparency in IT.
What do you dislike about the product?
Learning curve when it comes to knowing how things work and where things are.
What problems is the product solving and how is that benefiting you?
Upper management do not currently understand the entire benefit and impact of IT dept. Apptio will help us validate IT force on the business.
Comprehensive Solution with Room for More Flexibility
What do you like best about the product?
Apptio is the only complete tool in the marketplace. It offers an end to end view of TCO + Finops but it can be rigid in how it needs to be set up
What do you dislike about the product?
Apptio needs to incorporate a more flexible design that some of its competitors use. Most of the time data is the limiting factor and apptio doesn't allow for rapid deployment and prototyping
What problems is the product solving and how is that benefiting you?
Repeatable TCO
Powerful Capabilities and Easy Configuration with Target Process
What do you like best about the product?
I love the capabilities of Target Process. We have deployed SolGov and Work in ATP with integrations. Rules, roles, etc... Easy to work in and configure. Customer Support is top notch.
What do you dislike about the product?
I would like to have observability into load use on IBM's servers. We recently were surprised at the amount of global network load we were using. I'd like better insight to prevent failures and understand where we can effect efficiencies.
What problems is the product solving and how is that benefiting you?
It has allowed us to move from Jira Align and Arch Repo as well as integrate into LeanIX
Excellent software
What do you like best about the product?
Enables FinOps as a service for large enterprises
What do you dislike about the product?
Could use more Urban Code/IBM DevOps integration
What problems is the product solving and how is that benefiting you?
Cloud cost management
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