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External reviews

105 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Deepti B.

Easy to implement and complete API lifecycle management solution

  • May 23, 2022
  • Review verified by G2

What do you like best about the product?
WSO2 API Manager is open source and one can easily try and evaluate the product before buying it.
It provides flexible deployment options across the board as well as distributed architecture solutions.
It has a pretty good user interface and offers excellent customization options for integration with multiple products for CIAM implementation
What do you dislike about the product?
Limited options for API Monetization as it supports only one billing platform
It does not support multiple hostnames for implementing multitenancy
CI/CD requires improvement
What problems is the product solving and how is that benefiting you?
Consolidation of APIs on a single platform and seamless integration with multiple applications and 3rd party solutions.
Customized authentication capabilities for different sets of users across the board.
Single API Manager deployment serving multiple customers across the organization for API Management.
Recommendations to others considering the product:
If you are looking for a low-cost, quick and easy to use API Management Platform, you need to consider this product. Please try the open-source version once to understand the capabilities of WSO2 API Manager.


    Haribabu C.

WSO2 API Manager Fuel for API integrations.

  • May 23, 2022
  • Review provided by G2

What do you like best about the product?
GUI and Features which is useful API Developers and consumers.
What do you dislike about the product?
WSO2 Products needs to provide more information product roadmap and Features.
What problems is the product solving and how is that benefiting you?
Integrations and Managements of APIs
Recommendations to others considering the product:
Improve support model with the training staff,


    Harsha K.

The Best API Management Product

  • May 20, 2022
  • Review provided by G2

What do you like best about the product?
WSO2 API Manager provides a rich set of features to manage the entire API lifecycle. Compared to other vendors, it has a rich user interface design with flexible deployment options in on-premise, hybrid, or cloud environments. I really like the CLI tool offered with WSO2 API Manager which is crucial for building CI/CD pipelines to automate the API lifecycle. With the automation, you will create API once and the rest will be fully automated with your preferred CI/CD tool.
What do you dislike about the product?
I would like to see some consistency in the patching process of the WSO2 API Manager product.
What problems is the product solving and how is that benefiting you?
API Manager is used as a central gateway to manage the APIs traffic in the organization. With the growing number of APIs and adoption of microservices architecture, it's required to have a central place to discover and manage the APIs. WSO2 API Manager provides a rich developer portal to discover the APIs. OpenAPI specification support in API Manager makes it easy to create and manage API definitions. With OAuth support, WSO2 API Manager acts as the centralized authentication and authorization layer for the internal APIs.
Recommendations to others considering the product:
If you are looking for a flexible vendor-neutral API Management Product, then go for WSO2 API Manager. You will have the platform advantage coming from WSO2 which includes complete integration and identity management suit.


    Mauro P.

my experience with WSO2 API Manager

  • May 06, 2022
  • Review provided by G2

What do you like best about the product?
I think the best part about WSO2 API Manager is that it's highly customizable because it's open-source. The most valuable features are the simple interface that is easy to use and the APIs lifecycle.
What do you dislike about the product?
for my use up to now I don't find particular defects.
What problems is the product solving and how is that benefiting you?
I'm able to build, integrat, and expose the digital services of my clients as managed APIs
Recommendations to others considering the product:
keep it up!


    Prabakaran T.

Best API Management Product

  • May 05, 2022
  • Review verified by G2

What do you like best about the product?
The customizations that API Manager allows, help the enterprise entities to have their own implementation of a few features based on their needs, with minimal effort. Easy integration with most of the well-known providers/connectors is an additional USP for me.
What do you dislike about the product?
Some of the swagger definitions of the SCIM2 and other Rest APIs are not well defined. If they are taken care of, the API way of governing the product will be top-notch.
What problems is the product solving and how is that benefiting you?
I helped my organization govern and secure the APIs we have through the API manager. I have written a lot of custom mediations and created RBAC of the resources using scopes. The immediate benefit we reaped from choosing API manager is the secured access to our APIs and we have not seen any issues with the API security so far (touchwood!).
Recommendations to others considering the product:
If you are considering WSO2 API Manager as your API Management solution, I recommend you understand the basic features of the product first, by implementing a few pilot use cases before starting your entire implementation on it so that there will not be any early setbacks.


    Carlos Henrique L.

Reporting metrics, volumetry and controlling usage throttling is sensational.

  • September 02, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use, management of APIs resources, ease of use control.
What do you dislike about the product?
Sometimes we have problems updating cluster nodes.
What problems is the product solving and how is that benefiting you?
I am having APIs available in a single place, without multiple URLs, usage tracking, metrics, and so on.


    Henrique Lino R.

Wonderful and incredible being able to govern the business through APIs

  • September 02, 2021
  • Review verified by G2

What do you like best about the product?
DevPortal is very nice and modern api manager is marketing
What do you dislike about the product?
The analytic could be more intuitive and create mediator more instuitive.
What problems is the product solving and how is that benefiting you?
Centralizing the Government's business and starting the arduous path of microservice.


    Debasish S.

Excellent API manager and API creation with best security system.

  • September 07, 2020
  • Review verified by G2

What do you like best about the product?
Nice API store-front capability,Management of users and permissions, security, leaning curve ease to use , User authentication an easy to integrate with other software ,stable and support is also decent and API creation facility is also there as a whole whatever is expected from API manger WSO2 has provided more than that and it's security system is so tight that it can be used for any banking system where user authentication,management and security management is the first fundamental thing.
What do you dislike about the product?
Better QA testing prior to releases rollout is missing,Better support is needed.Apart from that nothing special cons we have encountered and we are using this for long time and it has served our purpose pretty well and as it's stable so we have not encountered any such problem as such.
What problems is the product solving and how is that benefiting you?
API management,user management ,user authentication and security management.
Compared to other API manager it's very easy to learn easy to use and it manger user better in terms of security it's awesome and API management facility is pretty flaw less and it's very easy to integrate with other software for our case the back end was a java based program front end was angular and we used ESB to communicate with other software and WSO2 was the center for all it connected everything very easily and in efficient way and it was so secure that we used for banking client.
Recommendations to others considering the product:
WSO2 is the best API manager so far with better user management, security.


    Broadcast Media

Usage for Open Api Management

  • September 01, 2020
  • Review provided by G2

What do you like best about the product?
Features are immense and gives a complete manager
What do you dislike about the product?
UX can be better Currently difficult to use
What problems is the product solving and how is that benefiting you?
Creating Open api definitions for US clients


    Kareem M.

Good community version

  • August 24, 2020
  • Review provided by G2

What do you like best about the product?
have many enterprise features as a community feature
What do you dislike about the product?
N/A as I had development and testing experience, I don't have the production feedback
What problems is the product solving and how is that benefiting you?
a centralized hub for all API's
Recommendations to others considering the product:
check the containerized and cloud-ready version