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External reviews

105 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Aravindhan M.

wso2

  • November 18, 2022
  • Review provided by G2

What do you like best about the product?
Simplicity, UI and UX are the best characteristics in the API manager. It is simple and easy to get started. Discord group is very helpful for support. Highly recommend to other.
What do you dislike about the product?
Some parts are difficult to figure out on own. Documentation can be done better. Documentation is not easily understandable and difficult to follow. Video tutorials will be better.
What problems is the product solving and how is that benefiting you?
WSO2 is used for API management and setting rate limits to the API call are benefitting us. Also monitoring using choreo connect and insights and analytics are also helpful.


    Mawli D.

API Manager is quite useful and user-friendly solution

  • November 12, 2022
  • Review provided by G2

What do you like best about the product?
It takes a very short time to create an API and publish it. And it ensures API security as well. The documentation was quite helpful when trying out the features API Manager provides.
What do you dislike about the product?
I don't have any features I dislike. As I was a beginner, I thought it would be challenging, but thanks to a good documentation guide, I could learn it faster.
What problems is the product solving and how is that benefiting you?
WSO2 API manager addresses the API management complexities and gives a good solution for managing APIs with much security.


    Sachintha R.

Highly scalable and agile API management solution

  • November 12, 2022
  • Review verified by G2

What do you like best about the product?
Very comprehensive cost-efficient API manager product with a lot of agility and scalability. Being free and open source was a great fit for us as a startup back in 2014. We could set up the on-premise solution by referring to the documentation and running since then without any major issues.

It works perfectly with identity management solutions and we used it to easily manage multiple APIs and applications. The JWT token-based claim resolving at the APIs was beneficial in managing user status in our restful API suite.
Also, the product stability /scalability is at a satisfactory level. The API publisher and store portal are very user-friendly and intuitive to manage by even a non-technical user
What do you dislike about the product?
Product configuration needs in-depth technical knowledge and lacks documentation in some areas.

Also, the API monitoring and observability aspects need to be significantly improved as it values a lot when building enterprise-grade applications.
What problems is the product solving and how is that benefiting you?
Emojot is a multi-tenant SaaS application in the domain of customer-centric digital transformation domain. We had a challenge in finding highly scalable, versatile APIM solutions while being cost-efficient. WSO2 APIM was instrumental in providing solutions for all these key challenges we were facing in the API management domain.

We are securely managing multiple APIs of our enterprise-grade platform with the WSO2 API manager. We had a challenge in passing user claims to the backend services in a scalable and efficient manner and JWT claim handling became very handy and it worked nicely with the integration of the identity provider which we are using for user authentication.

Also, it makes us very efficient when exposing our APIs to clients in a secured manner.


    Banking

Very much recommended since easy to work and highly reliable.

  • October 25, 2022
  • Review provided by G2

What do you like best about the product?
Customer service and expertise on the subject.
What do you dislike about the product?
Not a dislike but if you can increase your 24*7 contacts, it will be perfect.
What problems is the product solving and how is that benefiting you?
Load Balancing of our system load and maintaining the servers.


    Anusha P.

Support API driven flexible development including rich set of security features

  • September 23, 2022
  • Review verified by G2

What do you like best about the product?
Flexible Security application to the APIs, by default security applys with Aouth2, different levels of security can be applied easily.
What do you dislike about the product?
Almost every feature I expect from an API Manager product is there. So, I don't have any specific feature that I dislike
What problems is the product solving and how is that benefiting you?
I'm using API manager to apply the security of the API, which is built from Spring Microservice. There, I have two kinds of API for internal system usage and external usage. It easily achieves by configuring an external gateway and an internal gateway. Without API Manager, it will take much effort to build security for the API and maintain two kinds of servers for the API calls.


    Fatih E.

We offered WSO2 API Manager to many of our customers as an end-to-end enterprise API solution.

  • September 22, 2022
  • Review provided by G2

What do you like best about the product?
WSO2 API Manager is one of the rare complete solutions that is fully open-source and provides all the basic functionalities that we require such as API security, API policy such as throttling, supporting SOAP web services and many more. The feature that I like the most is that it stands out from its competitors as an easy-to-manage product after it is installed, thanks to its very useful and easy interface.
What do you dislike about the product?
You may need expert support for product installation and troubleshooting in case of error. It is especially important that cimmunity feeds more and generates documents. In this way, a wider audience will be reached.
What problems is the product solving and how is that benefiting you?
WSO2 API Manager connects your business with the digital world by providing security, performance and monitoring in a well-managed manner.


    Malaka S.

Open source and innovating product

  • September 15, 2022
  • Review provided by G2

What do you like best about the product?
Automation deployment upgrade. Free version to try out POCs
What do you dislike about the product?
No of issues introduced with the new versions
What problems is the product solving and how is that benefiting you?
Helps to manage API stack required by the clients.


    Abdul H.

Api management done easy

  • September 15, 2022
  • Review provided by G2

What do you like best about the product?
WSo2 API manager helped me develop my API with the lowest effort possible to get my application talking to my data in the most efficient and easy way. Comparing with other API managers out there. This was really enjoyable to use
What do you dislike about the product?
The main con is that I don't think it offers a free trial to try it and see before actually purchasing the service. And also handling certificates can be improved for kubernetes
What problems is the product solving and how is that benefiting you?
The API manager helps to very easily create an API with a simple looking interface and down to earth UX. I am able to be more productive on how to manage my APIs with this


    Computer Software

WSO2 API Manager

  • September 13, 2022
  • Review provided by G2

What do you like best about the product?
It meets all the requirements when it comes to API management, it's a complete solution.
What do you dislike about the product?
UI/UX can be improved. Compared to other APIM platforms, WSO2 APIM UX is a bit complex.
What problems is the product solving and how is that benefiting you?
It is an APIM platform for designing, publishing, monitoring, and managing APIs while developers focus only on the development part.


    Financial Services

Easy to integrate and very developer friendly platform with a detailed documentation

  • September 12, 2022
  • Review provided by G2

What do you like best about the product?
exposing APIs is very easy for external and internal parties.
What do you dislike about the product?
Customer Service isn't Human Enough. Need good customer service to fix critical issues.
What problems is the product solving and how is that benefiting you?
We are exposing APIs to external mobile devices and to internal systems.