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Reviews from AWS customer

14 AWS reviews

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5-star reviews ( Show all reviews )

    Adam Davis

Automated cost controls have reduced cloud spending and continue to optimize daily decisions

  • December 04, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for nOps is cost savings.

A quick, specific example of how I use nOps for cost savings is through their automated cost savings feature. This involves automated management of savings plans, resizing of resources, identification of cost savings, and identifying cost savings areas in my day-to-day work.

What is most valuable?

The best feature nOps offers is the automated cost savings feature.

What makes the automated cost savings feature stand out for me compared to other solutions is that it is incredibly easy. nOps has been around for a while, they are trusted, they are recommended by the account managers, and they save a lot of money for many customers.

nOps has impacted my organization positively by helping our customers with cost optimization, cost savings, and easily identifying areas where we can help our customers save money when it comes to AWS.

What needs improvement?

nOps can be improved by having their account managers be more responsive and treat customers that are tail spend a little bit better than enterprise customers. I understand that smaller customers spend less money with nOps, but it still would be nice to be treated in a good manner with fast and prompt follow-up and response.

For how long have I used the solution?

I have been using nOps for two years.

What do I think about the stability of the solution?

nOps is stable.

What do I think about the scalability of the solution?

The scalability of nOps is incredibly easy.

How are customer service and support?

The customer support is lacking but still pretty good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use a different solution before nOps.

How was the initial setup?

nOps is deployed in my organization across all types of cloud environments and we have used it with multiple customers.

What about the implementation team?

I did not evaluate other options before choosing nOps.

What was our ROI?

I have seen a return on investment. One customer saved 35 percent on their cloud bill, which is pretty significant. I do not have any other exact metrics right in front of me because this was a random observation, and I do not have specific numbers otherwise.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is that it was very easy, and it was also brokered by us with the client. I did not purchase nOps through the AWS Marketplace.

Which other solutions did I evaluate?

I did not evaluate other options before choosing nOps.

What other advice do I have?

My advice to others looking into using nOps is to build a strong relationship with your account manager. I gave nOps a review rating of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Tom Weeks

Automates savings plan management and improves cost visibility while reducing cloud infrastructure needs

  • November 13, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for nOps is managing AWS savings plans, and it also optimizes our Kubernetes infrastructure to reduce the number of EC2 instances we need to run.

What is most valuable?

I find it to be a valuable cost-savings tool. Its best features include several things: first, it is hands-off, so I can set it and forget it. I get it set up, and it manages AWS savings plans on my behalf. This frees my team up to work on more valuable work without losing out on valuable discounts.

It also provides a dashboard with more detailed insights into cost and AWS cloud costs than what comes out of the box with AWS Cost Explorer.

Third, the nOps Kubernetes agent automatically resizes pods based on usage, which allows us to run significantly fewer EC2 instances than we would otherwise. nOps has positively impacted my organization by saving both time and money.

What needs improvement?

I do not think there are any improvements needed; we are overall happy with the product. nOps does the job we need just fine.

For how long have I used the solution?

I have been using nOps for about three years.

What do I think about the stability of the solution?

nOps is stable.

What do I think about the scalability of the solution?

Its scalability is good; it has scaled to meet our needs.

How are customer service and support?

The nOps team has been a pleasure to work with; they are quick with their response and always available to help out. My customer support experience has been excellent; I have had positive experiences.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

It was easy to deploy nOps in my environment. My experience with the configuration process was straightforward; nothing tricky occurred.

nOps integrates well with other AWS services I use, though it integrates as a cost-savings and reporting tool only; it integrates very well at what it does.

What about the implementation team?

My experience with the procurement process was easy; it sets up right through the AWS Marketplace, and it bills back automatically based on usage.

What was our ROI?

I have seen a return on investment; I save roughly $2,000 a month in money saved, and I have saved time as well.

What's my experience with pricing, setup cost, and licensing?

The metering and billing experience is fair; they charge based on a percentage of what we save, so in any scenario where we pay them, we are already saving money. My experience with pricing, setup cost, and licensing was both fair and transparent.

Which other solutions did I evaluate?

I evaluated other options before choosing nOps, but I cannot remember which ones; it was years ago.

What other advice do I have?

My advice for others looking into using nOps is to use it. I give this review a rating of 5.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Computer & Network Security

Knowledgable and Trustworthy

  • August 18, 2025
  • Review provided by G2

What do you like best about the product?
They are very transparent and are truly commited to saving you money. Integration is straightforward, and their dashboard is useful. Their customer support is quick to respond, knowledgeable, and they exceeded my expectations in how they solved my issues.
What do you dislike about the product?
Certain pages of their documentation could be a little clearer, but it is not out of the industry norm from my experience.
What problems is the product solving and how is that benefiting you?
They handled cost cutting so that our resources can focus on other endeavors.


    reviewer2736753

Smoothly integrated with our AWS infrastructure and achieved significant savings

  • July 08, 2025
  • Review from a verified AWS customer

What is our primary use case?

My use case was AWS cost optimization.

How has it helped my organization?

nOps smoothly integrated with our AWS infrastructure and achieved significant savings without much intervention from our internal team. This allowed the team to focus on our priorities, while the nOps platform takes care of Spot Instances, Reserved Instances, and Savings Plans.

What is most valuable?

Smooth integration and the minimal effort needed to implement and maintain the system is the greatest value for us. We are able to achieve forecasted savings without the need to spend much time within the system.

What needs improvement?

The system works as expected, within the limitations of AWS itself. They just refreshed the UI and added even more options to the product, but for our use case, we are fine.

From the features, I would like to see RDS RIs and maybe better visibility on how the engine is deciding whether to use spot or on demand, to replace the instance or not

For how long have I used the solution?

I have been using the solution for one year.

Which solution did I use previously and why did I switch?

We managed cost optimization internally, but the next big switch was to implement Spot Instances. Instead of reinventing the wheel and going through all the starter hurdles, we asked nOps for help, and this turned out to be a good decision.

What's my experience with pricing, setup cost, and licensing?

I believe the pricing is fair.

Which other solutions did I evaluate?

We did evaluate some other options, but the nOps option was very transparent, provided guarantees, and the projections looked good. We were also impressed with the technical approach and the way they designed it to leverage native AWS mechanisms to provide any possible failure recovery, so we feel very safe using it.

What other advice do I have?

We thought about implementing Spot internally, but with the ease of implementation through nOps and the pricing, it would probably end up costing more than using the platform.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Information Technology and Services

Excellent cost saving

  • May 22, 2025
  • Review provided by G2

What do you like best about the product?
It was an easy process to integrate into our AWS environment. They also have excellent reporting and the cost savings have been tremendous.
What do you dislike about the product?
I haven't found anything at this point to complain about.
What problems is the product solving and how is that benefiting you?
It reduces the monthly costs associated with dedicated instances.


    Information Technology and Services

Amazing Support

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
They are very responsive and always willing to help no matter what issues arise.
What do you dislike about the product?
That we weren't using them sooner to help manage AWS spend.
What problems is the product solving and how is that benefiting you?
It is helping us reduce our ec2 spend by ensuring that we don't run instances that we don't need. As well as ensuring that we are properly using our reserved instances.


    Robert J. B.

No risk cost savings and great support

  • March 28, 2025
  • Review provided by G2

What do you like best about the product?
No risk/commitment savings on AWS Compute
What do you dislike about the product?
Not many options yet for Serverless Savings
What problems is the product solving and how is that benefiting you?
Reduce cost of some core AWS services, better insights to all costs via their excellent dashboard


    Dom Tancredi

Great team; product is excellent

  • September 18, 2024
  • Review from a verified AWS customer

nOps is an excellent cloud optimization platform! It saved us significant costs on AWS, provided a seamless onboarding process, and gave a detailed tour of advanced features. A great tool to enhance our DevOps services at Dom & Tom. Highly recommended!







    Seenivasan V.

nOPS cost Optimization review

  • June 19, 2024
  • Review provided by G2

What do you like best about the product?
We have saved our AWS recurring bills by nOPS team using cost optimization and Commitment management.
What do you dislike about the product?
There are no negative points. need more hands on experience
What problems is the product solving and how is that benefiting you?
cost optimization


    Allen H.

nops - a better way to get insights into your AWS spend

  • June 17, 2024
  • Review provided by G2

What do you like best about the product?
The ability to easily query across all my AWS accounts to analyze spend and obtain details on resources and non resources.
What do you dislike about the product?
It's behind AWS data by about 24 hours due to having to wait for the CUR report.
Only supports AWS. It would be great to analyze GCP the same way.
What problems is the product solving and how is that benefiting you?
It provides an easier way to query our resources across all of our AWS acccounts to analyze cost and identifies spend anomalies than using AWS cost explorer.

It also analyzes our compute usage and automatically purchases savings plans accordingly.