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New Customer Experience
What do you like best about the product?
The flexibility to collect audit logs from any environment (on-premise or third-party cloud platforms)
What do you dislike about the product?
Some minor limitations in the geolocation maps that do not allow you to drill into the supoorting logs through direct interaction with the map. In other words, you cannot click on map icons to narrow your log search results.
What problems is the product solving and how is that benefiting you?
Low cost and ease of implimentation are high points. Non on-prem SIEM infrastructure to support.
Recommendations to others considering the product:
Consider the hidden costs of on-site hardware resources associated with on-site solutions.
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Sumo logic is a multi dimensional tool that helps performance monitoring as well
What do you like best about the product?
Dashboards for one view monitoring of various app services
What do you dislike about the product?
Sometime loading the data takes times if the duration of the logs is longer
What problems is the product solving and how is that benefiting you?
Performance problems and production monitoring
Sumo Logic user
What do you like best about the product?
Sumo Logic is a wonderful that allows us to customize searches and alerts. it has support for a vast number services to ingest logs from
What do you dislike about the product?
There is no MacOS application similar to the Windows and Linux one
What problems is the product solving and how is that benefiting you?
Siem and centralized logging tool. We have been able to aggregate logs from multiple sources and set up alerting based on the sources of the logs
Meets the expectations for logging and alert management
What do you like best about the product?
Ease of selecting the functions like parse and regular expressions and the online content is very informative although it can be improved
What do you dislike about the product?
compared to Splunk agility is less and query time is more.
What problems is the product solving and how is that benefiting you?
Everyday logging and scheduling alerts
Love the quer
What do you like best about the product?
I've found the query language pleasant to use and fairly powerful. Being able to save queries into dashboards, and get periodic email alerts is also really useful.
What do you dislike about the product?
Complex queries (like joins) are very slow. Learning curve is a little steep for query language, hard to find documentation for how to do something new.
What problems is the product solving and how is that benefiting you?
Having a central location for logs from our cloud distributed components, along with a powerful query language has been key in being able to quickly diagnose system issues and reach internal activity.
Nice tool for log analysis
What do you like best about the product?
Custom Query parser and, searching capabilities. Date filters, custom date filters.
Hidden fields feature is best. Live log search is awesome
Hidden fields feature is best. Live log search is awesome
What do you dislike about the product?
Email Alert triggering misses some times. Switching between two accounts required logging out and logging again, this is some times very frustrating.
What problems is the product solving and how is that benefiting you?
We analyze production logs.
Easy to identify issues with search capabilities
Easy to identify issues with search capabilities
Recommendations to others considering the product:
You can go head and use awesome Sumologic
Highly Useful Log management & analytics tool
What do you like best about the product?
First of all it's a SAAS based tool which is easy to use and can use querying capabilities to parse complex logs easily and do analysis on logs, Dashboards are very easy to create and can share to teams easily.
Sumologic is very powerful tool which one can leverage its custom script supporting capabilities to get some custom logs by creating powershell or python scripts and pull the custom logs created to sumo UI.
Sumo can easily identify the enterprise application and infrastructure problems in a single shot by collaborating metrics data with log data which gives whole picture of what is happening in enterprise level.
Sumologic is very powerful tool which one can leverage its custom script supporting capabilities to get some custom logs by creating powershell or python scripts and pull the custom logs created to sumo UI.
Sumo can easily identify the enterprise application and infrastructure problems in a single shot by collaborating metrics data with log data which gives whole picture of what is happening in enterprise level.
What do you dislike about the product?
Alerting is quite disturbing at times as it is gonna trigger many times and there is not tracking of alerts in dashboard,
Host metrics are quite confusing at times, documentation is huge and no easy way to get the right information quickly
Host metrics are quite confusing at times, documentation is huge and no easy way to get the right information quickly
What problems is the product solving and how is that benefiting you?
Centralized log management ,
Infrastructure monitoring,
Custom metrics,
Root cause analysis for the errors
Infrastructure monitoring,
Custom metrics,
Root cause analysis for the errors
Recommendations to others considering the product:
Useful tool to try
Fast and reliable service
What do you like best about the product?
Sumologic helps us keep track of all production and qa logs that we need. It's as fast as it gets and hustle free.
What do you dislike about the product?
Too many options to serach logs and the UX is not friendly the first time you use it, you have to get used to it in order to use it properly.
What problems is the product solving and how is that benefiting you?
Any type of bugs in QA or production can be solved here.
Very useful and user friendly tool to access the production logs and troubleshooting
What do you like best about the product?
A mechanism of sharing search query by different ways, and various options to represent the data.
What do you dislike about the product?
Favorite search option missing and ready made count options
What problems is the product solving and how is that benefiting you?
Troubleshooting issues made lot easier while trailing transactions of VoIP calls. saving lot of time to re use build searches.
Good for light use
What do you like best about the product?
I like that some things can be done really quickly, like outlier detection and easy comparison to time shifted data. I also like that you can easily remove unique data from logs to get a good generic mapping of log data to better understand what is happening with your data. I really like the ease of parsing data and the way data is organized via _sourceCategory. Many high level functions are taken care of for you, so it makes it easier for a beginner to just pick up and use. The training provided is excellent. Keep the free certifications Sumo! Being web hosted, and offering a lower cost than competing products is nice as well.
What do you dislike about the product?
I dislike that the query language is missing many features that competitors products offer, such as string aggregation where multiple values can be combined and split back apart when needed. No macros. Limited dashboard configuration. No way to do drilldowns from dashboard and much more. There just isn't a very good way to do low level manipulation of log data, group data across rows effectively without using a transaction command, or aggregating via numeric stats. It would be nice if panels could be made from dashboards without having to rely on previously made saved searches.
What problems is the product solving and how is that benefiting you?
We are primarily using it for complex monitoring of log data and piping in SQL aggregate data to perform analyses over time when compared to other log data.
Recommendations to others considering the product:
If Splunk isn't in the budget or your needs are not extreme, Sumo Logic will work well. There isn't as much user support as other product communities but there is free product certification and training provided by Sumo. Certs through competitive products are ridiculously expensive.
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