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External reviews

291 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Aurelio S.

Perfect team with supportive infrastructure

  • January 27, 2024
  • Review provided by G2

What do you like best about the product?
Sumo logic have the best and suportive team to manage our all problems in just a seconds.
What do you dislike about the product?
They have besst and easy to use interface to lg our data informtion easily.
What problems is the product solving and how is that benefiting you?
They give best APM solution to manage our log data and information with full secure envirnoment. they have great user exprience with easily integrated ifrastructure.


    Computer Software

Centralized log management with insights

  • December 05, 2023
  • Review verified by G2

What do you like best about the product?
Sumo Logic allows you to create a central location to store all your logs in on place where these logs can be analyzed, reported on and alerted on. Its powerful search capabilities can help reduce troubleshooting times by letting you filter and get down to the information needed.
What do you dislike about the product?
There is a small initial learning curve to become an effective user at leveraging the features and functionality. Cost is another aspect that be become a pain point if one does not properly plan on what is being ingested. Using the infrequent data tier helps with this but it's something that needs to thought out so as not to reduce the usability.
What problems is the product solving and how is that benefiting you?
Biggest problem it solves is it standardizes log management and analysis. Sumo has become a one-stop shop for everything related to logs.


    Government Administration

Great tool for monitoring and log aggregation

  • December 02, 2023
  • Review provided by G2

What do you like best about the product?
Sumo Logic makes agregating our logs across server/environments/accounts easy and accessibe. Not only is pulling our data in a single window or query helpful, the visualization of this data makes it easy to comprehend and compile it into an understandable data set for the intended viewer.
What do you dislike about the product?
Not much to dislike about Sumo Logic from the logging aspect, satisfied our use cases just fine
What problems is the product solving and how is that benefiting you?
In my role Sumo Logic helps be review deployment logs and monitor for issues in logs of servers in which we have many.


    Information Technology and Services

My company uses sumologic

  • December 01, 2023
  • Review provided by G2

What do you like best about the product?
Centralized logging for different environments. Easy configurations for alerts.
What do you dislike about the product?
Nothing much, sumologic serves what we want.
What problems is the product solving and how is that benefiting you?
Log search
Log monitoring
Alerts
Infra monitoring and it's alerts
Easily getting the alerts when there is any issues


    Satheesh M.

Great logging system

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
Application logging and query. That's help app team
What do you dislike about the product?
Better obserbility and pricing. Ease of use
What problems is the product solving and how is that benefiting you?
Query logs


    Raghu S.

Great tool for monitoring

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
Single unified place easy to configure and maintain
What do you dislike about the product?
Nothing much may be better UI and experience
What problems is the product solving and how is that benefiting you?
Logs monitoring and alerts


    Manufacturing

We were not looking for a new tool but your team sold us during the POV

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
Your team. Trenton Tubolino and Brandon Borodach deserve a raise. We have had bad experiences in the past and we never thought to move away from our current provider. But thanks to them we are purchasing your solution this month
What do you dislike about the product?
Nothing at all. This solution is not only perfect for our use case but helps us expand to the rest of the organization
What problems is the product solving and how is that benefiting you?
Ingest. We were always struggling with licensing issues


    Stuart S.

Indexed logs make searching easy

  • November 28, 2023
  • Review verified by G2

What do you like best about the product?
Sending our logs to infreuqnet access tiers cut out our costs significantly which is no mean feat when you're i.porting every log for hundreds of microservices.
What do you dislike about the product?
Nothing, it's a great tool that does everything we need it to.
What problems is the product solving and how is that benefiting you?
Sumlogic helps us gather disparate logs from dozens upon dozens of cloud watch log groups in multiple regions and accounts and intelligently helps us allocate logs into the tiers they belong.


    poonam h.

Real-Time Log Management tool

  • August 17, 2023
  • Review provided by G2

What do you like best about the product?
sumo logic has alot of upsides. some of them are mentioned below
1. Real time insights : The platform's capability to monitor and analyze log data in real time can help organizations quickly identify and address issues.
2. Ease of use : Sumo Logic is user interface intuitive and user-friendly. This can be crucial, especially for teams that may not have extensive experience with log management and analytics platforms.
3. Scalability : It's ability to handle large volumes of data and scale with the needs of the organization is often seen as a strong point. This makes it suitable for both small startups and large enterprises.
4.Analytics : analytics and visualization features help organizations to gain insights from their log data, identify the trends and patterns
What do you dislike about the product?
Cost: One common criticism is that Sumo Logic can be relatively expensive, especially for organizations with large volumes of data.

Complexity: Sumo Logic's interface intuitive, but certain advanced features or configurations can be complex to set up and use effectively. This could potentially result in a steeper learning curve for some users.

Limited Historical Data Access: due to higher price, few organizations might have limitations in accessing historical log data.
What problems is the product solving and how is that benefiting you?
Here are some of the problems Sumo Logic helps solve and the corresponding benefits:

1. Complex Log Management:
Problem: As our organization generate vast amounts of log data from various sources, making it challenging to consolidate, manage, and make sense of this data effectively.
Solution & Benefits: Sumo Logic centralizes log data, offering a unified platform to collect, store, and manage logs from different sources. This simplifies log management, making it easier to troubleshoot issues, analyze trends, and gain insights from the data.

2. Real-Time Monitoring:
Problem: Traditional log analysis processes might involve delayed response times to events, leading to missed opportunities for rapid issue detection and resolution.
Solution & Benefits: Sumo Logic provides real-time monitoring capabilities, allowing organizations to detect and respond to issues as they occur. This reduces downtime, enhances application performance, and improves overall operational efficiency.


    Nitin P.

Efficient security monitoring, logging and analytics platform.

  • June 21, 2023
  • Review verified by G2

What do you like best about the product?
The Sumo Logic team is supportive and easily accessible, frequently adding more features that make the product more robust. It is a 100% reliable product backed by a great team.
What do you dislike about the product?
I do not have anything negative about Sumo Logic as such to state. Their product is up to the mark and doing a great job. It would be great if more query languages were supported in future.
What problems is the product solving and how is that benefiting you?
1. Incident management - Sumo Logic has been a boon to our organisation in incident management. It has helped us setup robust measures to identify and implement a secure and resilient incident lifecycle.

2. Log analysis - The interface provided by Sump Logic for log analysis is intuitive. With some profound insights, we identified certain vertexes in our product that, when tweaked, positively impacted the revenue.