Does the job well when integration exists
What do you like best about the product?
I provides an ability to create robust dashboards which businesses generally need. So instead of having to drill down into data to find what is wrong, most of the times we can easily find stuff out right from dashboard. It saves lot of time.
Implementation too is quite easy. Good customer support.
We use it quite regularly in our organization.
Implementation too is quite easy. Good customer support.
We use it quite regularly in our organization.
What do you dislike about the product?
Number of integrations are lower compared to competitors. They need to increase the number of integrations with other systems. Even if integrations are present, many times they do not provide the expected features making them unusable. Custom development is needed at times to send data here if integrations are not present.
What problems is the product solving and how is that benefiting you?
It saves time most importantly, by solving the problem of having to check multiple systems or consult with multiple teams when cross platform issues occur. We see everything in a single pane, and can have the filters set up in a very flexible manner.
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