We rely on Trend Micro Vision One as our Extended Detection and Response platform, leveraging its capabilities for endpoint detection and response across our entire IT environment.

Trend Micro Vision One boasts a good detection rate thanks to its data lake analysis and frameworks like MITRE. This helps minimize false positives, ensuring alerts are truly security threats. While no platform is flawless and occasional false positives can occur, Vision One's detection is effective for our use cases.

Trend Micro Vision One doesn't have a separate module for advanced threat protection. Instead, its standard endpoint protection, formerly Apex One, includes features like real-time scanning with advanced telemetry collection to identify and prevent unknown threats. These features go beyond basic signature-based detection and offer advanced actions like specific file quarantine or cleanup thanks to machine learning capabilities.

Trend Micro Vision One uses real-time machine learning to detect ransomware, a critical tool since cybercrime is increasingly focused on extortion. While ransomware isn't new, its prominence in news reports makes it a major concern. However, even though it's widely reported, it may not be the biggest threat. For healthcare organizations especially, protecting patient data from being leaked and sold on the dark web is paramount. This is why using tools like Trend Micro Vision One is crucial.

Trend Micro's Vision One simplifies security management by offering a unified console for threat detection, investigation, and hunting across all security layers. This replaces their previous approach of separate consoles for different products like cloud app security and Cloud One, eliminating the need to switch between consoles for a complete security picture.

While telemetry data offers valuable insights into identity access, endpoint detection, and threat intelligence, doesn't provide complete visibility. There's no access to firewall logs or built-in network access control. However, the platform's strength lies in its advanced features like intrusion detection and integration capabilities, allowing for threat hunting and sharing data with other security solutions.

Vision One uses two methods for endpoint detection. The first is "active update," where devices connect securely using port 443 to the cloud to download the latest signature data every 12 hours, ensuring they have up-to-date protection. This eliminates the need for on-premise signature updates.

Vision One is user-friendly with clear navigation, but its wealth of data can be overwhelming for new users. For example, telemetry can be complex, and some alerts might go unnoticed by inexperienced users who lack the necessary skills to interpret the data effectively. This isn't a flaw of the product itself; it's simply a matter of needing the right training and experience to get the most out of it.

Vision One, while easy to manage, requires significant upfront investment when building a platform from scratch. Configuring agent deployment, servers, and third-party integrations, takes many hours and there's no perfect out-of-the-box solution.

While initially considering Trend Vision One as just a replacement antivirus solution, we realized its extended detection and response capabilities offered more than just basic endpoint protection. XDR allows for collecting telemetry data beyond signatures, enabling us to identify threats like suspicious file activity, lateral movement, and potential command-and-control communications. This provides a more comprehensive security posture compared to traditional antivirus solutions and helps reduce our workloads.

Our organization utilizes the full range of Trend Vision One features, excluding tipping points. This includes attack surface risk management, XDR threat investigation, endpoint, cloud, network security, and email protection. This full security posture positions us well for our future security roadmap.

Trend Micro Vision One requires significant customization to fit our specific needs, which increases the administrative burden. While the wider data collection offers a broader security net, we don't utilize all its services (e.g., Okta integration). This necessitates manual log ingestion from Azure (e.g., anonymous logins, suspicious tokens) and additional verification using separate tools like Azure for risky sign-in detection and IP vetting, making it a more hands-on security solution.

Trend Vision One has some usability issues. For example, extracting browser history for forensic analysis is cumbersome. The platform parses the history file but then doesn't allow exporting the data, making it difficult to share findings with managers. Additionally, the lack of a Network Security Installer for endpoint agents is surprising, especially considering servers have them. The feature request process, relying on a community voting system within a product portal, seems inefficient. Overall, improvements in data consistency and user-friendliness would be beneficial.

I have been using Trend Vision One for two years.

Despite having several open support tickets with Trend Micro, I'm impressed by their exceptional customer service. Unlike Microsoft, they proactively reach out by phone to resolve issues quickly. This personalized approach makes me confident we'll get everything sorted out.

Whenever I encounter an issue, technical support is fantastic at providing a root cause analysis, which helps me understand the underlying problem and document it accurately for leadership.

I wasn't involved in the initial Trend Vision One deployment, but I heard about performance problems. While my team deployed the product itself through SCCM after enterprise approval, the agent caused high CPU usage due to configuration issues. Now, from my new perspective, it's clear these problems stemmed from deployment configuration, not the product itself.

Trend Micro recently switched from a license-based pricing model to a credit system, which caused some initial frustration during my renewal. While I've spoken with their leadership about the credit system's functionality and potential improvements, it still feels unconventional even though I'm now more comfortable with it.

I would rate Trend Vision One eight out of ten.

In our organization, the IT department has a collective decision-making process for product procurement. During the proof of concept calls, a group of 30 IT professionals evaluate vendor presentations, like, Microsoft partners showcasing Windows Defender. They consider features, budget fit, and individual preferences before voting on the best option. Leadership then finalizes the purchase. While I, the senior security team member, have no direct influence on product selection like Trend Vision One, I significantly impact its functionality. I work directly with Trend Micro, providing daily suggestions for product improvement within the platform.

Upon taking control of Trend Vision One, I identified several areas for improvement, including integrating custom data feeds like taxi data, deploying agents in different ways, and collecting telemetry data specific to our environment e.g., Office 365 data. Since Trend Vision One doesn't natively collect everything, and tailoring it to our needs involved significant effort e.g., setting up DLP rules for email and collaboration, I'm unsure about its initial impact without customization.

While a patch exists for the vulnerability through Tipping Point, we don't have it, our existing intrusion prevention/detection rules within our server and workload protection system offer some mitigation. A specific module in this system is being configured to address the CVE and potentially protect our assets even if a patch isn't applied.

Trend Vision One is a great cybersecurity platform that requires upfront effort to set up but offers comprehensive protection for your organization. While it has room for improvement, the developers are actively adding new features like cloud scanning and AI-powered detections, demonstrating their commitment to innovation. This ongoing development ensures Trend Vision One stays relevant and effective in the ever-evolving security landscape.

We use Vision One together with the other products in the Trend Micro security stack, such as XDR, Site Management, and Apex One.

Vision One has made our detection and response time much faster. We have 30-plus integrations, helping us to identify the most critical threats. The more connections, the better. We can also identify and resolve false positives faster.

I like Vision One's workbench. It provides helpful logs that I can search, and the telemetry is excellent because I can see what's happening during an attack or potential attack.

Another one of my favorite features is attack surface risk management. It shows me faults and blind spots in my security. I also like the attack phase management. The model shows the risks in the corporation and provides considerable information about what is happening on the platform and the network, offering more visibility. There's also a risk index that shows me where I can improve my security.

Vision One provides centralized visibility and management across multiple layers. This is critical because I need to see what's happening. It also allows me to set separate rules and policies for some security areas.

Vision One's search could be improved. While the platform is very user-friendly, the search feature uses terms that aren't as intuitive. The automation is excellent, but I wish there were more templates to help me optimize more things.

I have used Vision One for nearly a year.

I rate Vision One nine out of 10 for stability. It has only crashed once.

I rate Trend Micro support six out of 10. They respond quickly but the answers aren't clear sometimes. They don't always understand the issue, so I need to explain a lot.

I previously used the Microsoft 365 security stack, but I found Microsoft's XDR lacking. We also used Microsoft CASB and Defender for Endpoint. Vision One's threat intelligence and modeling are better. It has all the features like attack surface and risk management as well as the workbench. I also find Vision One easier to navigate.

Vision One is easy to deploy. It's mostly automatic, but we needed to deploy some of the agents manually. If you can deploy all of the agents to the endpoints automatically, it takes only about five minutes.

Vision One is expensive, but I think it's a typical market price.

I rate Visione One nine out of 10. I recommend fully exploring Vision One's features. It has many features that you don't need to pay extra for. There are so many things to explore. For example, they have free playbooks for third-party integration.