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Trend Vision One

Trend Micro

Reviews from AWS customer

11 AWS reviews

External reviews

265 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Fernanda Sampaio

Has made our detection and response time much faster

  • April 30, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Vision One together with the other products in the Trend Micro security stack, such as XDR, Site Management, and Apex One.

How has it helped my organization?

Vision One has made our detection and response time much faster. We have 30-plus integrations, helping us to identify the most critical threats. The more connections, the better. We can also identify and resolve false positives faster.

What is most valuable?

I like Vision One's workbench. It provides helpful logs that I can search, and the telemetry is excellent because I can see what's happening during an attack or potential attack.

Another one of my favorite features is attack surface risk management. It shows me faults and blind spots in my security. I also like the attack phase management. The model shows the risks in the corporation and provides considerable information about what is happening on the platform and the network, offering more visibility. There's also a risk index that shows me where I can improve my security.

Vision One provides centralized visibility and management across multiple layers. This is critical because I need to see what's happening. It also allows me to set separate rules and policies for some security areas.

What needs improvement?

Vision One's search could be improved. While the platform is very user-friendly, the search feature uses terms that aren't as intuitive. The automation is excellent, but I wish there were more templates to help me optimize more things.

For how long have I used the solution?

I have used Vision One for nearly a year.

What do I think about the stability of the solution?

I rate Vision One nine out of 10 for stability. It has only crashed once.

How are customer service and support?

I rate Trend Micro support six out of 10. They respond quickly but the answers aren't clear sometimes. They don't always understand the issue, so I need to explain a lot.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I previously used the Microsoft 365 security stack, but I found Microsoft's XDR lacking. We also used Microsoft CASB and Defender for Endpoint. Vision One's threat intelligence and modeling are better. It has all the features like attack surface and risk management as well as the workbench. I also find Vision One easier to navigate.

How was the initial setup?

Vision One is easy to deploy. It's mostly automatic, but we needed to deploy some of the agents manually. If you can deploy all of the agents to the endpoints automatically, it takes only about five minutes.

What's my experience with pricing, setup cost, and licensing?

Vision One is expensive, but I think it's a typical market price.

What other advice do I have?

I rate Visione One nine out of 10. I recommend fully exploring Vision One's features. It has many features that you don't need to pay extra for. There are so many things to explore. For example, they have free playbooks for third-party integration.


    Retail

TrendMicro XDR as Lake of Logs and details

  • April 13, 2024
  • Review provided by G2

What do you like best about the product?
It shows comprehensive logs and detection details
What do you dislike about the product?
Expensive due to ASRM separate module and its modular approach
What problems is the product solving and how is that benefiting you?
Daily detection of account compromise and threat detection correlation on logs from apex one and other system Trend offers


    DANIEL P.

Excellent Service

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
It seems very functional to me. The best thing about the suite is that it allows the integration of many of the security tools that the organization uses.
What do you dislike about the product?
There are some activities that could be deployed automatically for example the detection model selection in automated playbook, always we have to select it manually.
What problems is the product solving and how is that benefiting you?
It helps us to admin correctly our security policies and internal govenance.


    Tirth P.

Vision one with safety

  • April 04, 2024
  • Review provided by G2

What do you like best about the product?
Vision one is awesome tool for the organisation cyber security team vision 1 work on organisations levels and also this is a capturing the data of the deep discoveries inspector this is awesome detection from network.
What do you dislike about the product?
When the any one ability out of the market that time is very slow update.
What problems is the product solving and how is that benefiting you?
This tools solving many problem like all detection ditails detection and also how to start attack and endpoint was work that all types of attck and ditails proparly in organization.


    Karsh T.

The Perfect Tool to monitor and Optimize Risk around the organization

  • March 26, 2024
  • Review provided by G2

What do you like best about the product?
The Things I like the most is features like runnig a remote script which makes it easy to patch and implement

Apart of that its integration with firewall and other data sources for various tasks is very easy to implenet and use

being the tip of the iceberg trendmicro also proivdes automated response playbook which makes it a easy daily respond to alerts
What do you dislike about the product?
Althogh I like many features there is this credit usage system, it is a bit confusing
What problems is the product solving and how is that benefiting you?
As a SOC Analyst it provides me a solution to monitor security posture of my enviroment checkking alerts creating automated playbooks taking shell remotely also at some pooint patch management


    reviewer2380077

Helps save investigation time, reduces false positives, and provides real-time analysis

  • March 18, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Trend Vision One for real-time analysis and monitoring to identify the root cause of security incidents. This includes finding details like how the attack unfolded, user names involved, IP addresses associated with the attack, and the affected systems and devices. By analyzing this information, we can map out the entire attack flow chart.

How has it helped my organization?

The network coverage provided by Trend Vision One is important.

Trend Vision One is an XDR tool so it is important for us that it provides centralized visibility and management across protection layers.

Centralized visibility and management across protection layers enable real-time monitoring, which improves our efficiency.

While the Trend Micro Vision One executive dashboard provides a valuable overview, the ability to drill down from that level into the XDR detections is crucial. During a real-time attack, this drill-down functionality is essential for identifying the root cause, prioritizing the threat type, and ultimately finding an effective solution.

Trend Micro Vision One's greatest strength lies in its real-time monitoring and analysis capabilities. This allows for the seamless blocking of malicious URLs and attacks.

The managed XDR has saved us time allowing us to focus on other tasks.

The managed XDR helps us detect and respond to threats in under five minutes. It will display all the details in a single, unified view, including any alerts, trends, usernames, and everything else relevant. By simply looking at the tag data, we can get a complete analysis. This eliminates the need to switch between different screens and saves us significant time. For example, if we see a flag, we can immediately understand its meaning and the associated location without having to search for it elsewhere. Having all this information on a single page is a huge time saver.

Trend Vision One helps reduce the time we spend investigating false positives. The more we familiarize ourselves with the tool the easier it becomes identifying false positives. The time saved by identifying false positives depends on the type of alert. In some cases, we only deal with simple attacks, such as brute-force password attempts, followed by alerts for unusual login failures. These are common attack methods. We can then determine if the user was trying a different password, mistyped their password, or there's a mismatch. In such cases, identifying a false positive can be relatively quick, taking only one to two minutes.

What is most valuable?

I appreciate the value of real-time activity monitoring. It provides accurate data, giving us a clear picture of what's happening, including who attempted an attack, their location, and any other details we need to mitigate the threat.

What needs improvement?

While blocking an IP address restricts access for 30 days, it eventually becomes accessible again. For true permanence, blocked IPs need to be transferred to a dedicated storage solution. However, this storage has limited capacity. To accommodate new blocked IPs, we must remove existing ones, creating a disadvantage that has room for improvement.

For how long have I used the solution?

I have been using Trend Vision One for over 1 year.

What do I think about the stability of the solution?

Trend Vision One is stable.

What do I think about the scalability of the solution?

Trend Vision One is scalable.

Which solution did I use previously and why did I switch?

We previously used Palo Alto's Cortex XDR. However, we switched to Trend Micro Vision One because it's more user-friendly. Trend Micro's interface allows us to better understand the features and processes, enabling us to achieve the desired results more easily. Cortex XDR, on the other hand, was more complex to navigate.

What was our ROI?

The solution has delivered a return on investment through time savings.

What other advice do I have?

I would rate Trend Vision One 9 out of 10.

Maintenance is required but it is easy to do.

I would recommend Trend Vision One to others. I suggest completing training before using the solution.


    Mohamed A.

Nothing but positive feedback

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
The platform is intuitive to navigate, even for first timers there is the "Platform directory" page that acts as a tree root for all functions.
In case help is needed, the online documentation is very helpful and clear.
Support is very responsive in cases.
Too many possibilities to integrate with third party vendors.
Most important, the platform is under constant evolution and new features are getting added.
What do you dislike about the product?
The search under XDR Threat Investigation could use some tweaks, for example relaxing the restrictions to be able to do more "free text" searches across all collected events and telemetry data without having to specify the Search Method (Endpoint activity data, Detections, etc).
No major downsides but there are sometimes minor bugs with the UI that get resolved
What problems is the product solving and how is that benefiting you?
It's a one stop shop for all security related events across all products that are connected, so it serves a quick way to start investigating a security event.


    Computer & Network Security

Centralized management of trend micro

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
the best in the trend micro is user friendly interface and has the centralized protection and the customer suppport is too fast frequency of the use is very easy to the client easy of integration and finally ease of implementation frquency of use is good
What do you dislike about the product?
there is no dilikes in the trend micro the official website is providing the mitigation plan for the each and every vulnerabilities.

Finally comes to say that trend micro is excellent to the preventing mitigating and centralized management
What problems is the product solving and how is that benefiting you?
It is a centralizied management and best to detect and prevention of the organization


    Raja Gowtham R.

Best in XDR

  • February 24, 2024
  • Review provided by G2

What do you like best about the product?
Trend Vision One is an integrated cybersecurity platform that uses AI to enhance threat detection and response. It supports multi-tenancy for MSPs, provides a clear risk exposure dashboard, and continuously improves automation and endpoint-to-cloud coverage. These capabilities help security teams gain the visibility, speed, and insights needed to stay ahead of evolving threats
What do you dislike about the product?
The interface is a bit complex at times, and deeper integrations with third-party tools would make it more flexible
What problems is the product solving and how is that benefiting you?
Before we had all other ThrendMicro products separately and it was a tedious process to manage everything, after the implementation of Trend Micro XDR all the Trend Micro products are under one roof and we have a clear-cut picture of what is happening in our environment.


    Rob Rice

Massive reduction in alerts, great visibility, and excellent support

  • February 15, 2024
  • Review provided by PeerSpot

How has it helped my organization?

Our biggest security challenge was the number of alerts. It has helped with the reduction in alerts. We had too many alerts in the past that were false positives. The reduction in alerts was definitely a big benefit to us.

With Vision One, we have a platform view and all alerts go to one place. It gives us a much better understanding.

We definitely have better visibility. We can now detect things that we could never detect in the past using traditional AV platforms. That is definitely the biggest benefit. The second one is the risk score where we can see where the risk is in the business, and we can actively call and address it.

We use it on all of our endpoints. We use it on our cloud, on our email, M365, SharePoint, and OneDrive. We have been using it pretty much everywhere.

Vision One provides us with centralized visibility and management across protection layers. It is critical to us. Without it, our staff has to work harder because we are in multiple dashboards, and we do not have a giant picture between the systems and the security layers. Vision One connects it all together for you, and it can show us an attack from start to finish. It allows us to defend that much better.

Vision One has definitely increased our efficiency by reducing the number of alerts and correlating them. It is almost impossible to put a real number on it, but we definitely see things that we could not detect without it. There is probably 50% efficiency.

We use the Executive Dashboards. It is important to us that we can drill down from the Executive Dashboards into XDR detections.

We use the Risk Index feature. We look at the highest risks to the business, and we actively address those risks. There is a little bit of gamification with it. We have engineers looking to reduce the overall score of the business. They are targeting the biggest risks that Vision One has given us and that are most likely to be exploited. By addressing that, we reduced our risk score, and, as a side effect of that, we improved our business' security posture.

We use the Attack Surface Risk Management capabilities. We can see what is being actively exploited in the wild, and if we see some of that in our perimeter, we are going to do that straight away. We have full visibility of what is vulnerable, which allows us to prioritize.

Trend Micro XDR has helped to decrease our time to detect and respond to threats. With the combined visibility of Vision One, we get a lot of better-quality reports. In the past, with products like SIEM, we used to get a lot of noise. We would get thousands of alerts that were never risks to us, whereas XDR is all joined together. It gives you a much more confident data set, and from our data set, we can then start addressing the real risks to the business, which we have never been able to do in the past. It is the primary driver for business change. We get great visibility and high-quality alerts. We never measured the time to detect in the past, but I know that we are now detecting things within an hour or so, whereas in the past, it might be in hours if not days. We would have never detected some of the things in the past because we did not have a tool to do it.

Vision One has helped to reduce the amount of time we spend investigating false positive alerts. It has saved a lot of time. Traditional tools give you completely out-of-context alerts, which take time. We had thousands of alerts to look at, but 99% of them were just false positives. People sat on those alerts all day long that were never going to be an issue for us. When you get an XDR and Vision One in place, you start getting good-quality alerts. It just frees up countless amounts of time, but I cannot give a number.

We use its automation capabilities. Some of the playbooks have saved us days. They have taken action without the security being involved.

It is definitely the center of our detection and response these days. We are seeing things that we have not seen before or never detected with other tools. It has made us far more aware of what is on our estate. It provides better visibility and allows the threat detection team to stop anything that might even be a suspect well in advance. It has definitely improved our response times.

What is most valuable?

I like the workbench. It is a view of all the alerts or problems in your estate. The visibility that it provides to engineers is very useful. It is one thing having lots of alerts. It is another thing to have something to correlate all your alerts into a workbench for you so that you can see what is going on.

Integration is very good. There are lots of integrations. There are third-party products that we use, so the integrations are beneficial.

Within five minutes, even a new engineer can understand how to use it. It is very intuitive. You can easily learn how to use the platform and get the most from it.

It is very good. It is very simplistic to learn. It is very intuitive to learn. We do not spend a lot of time training the staff on how to use it. They can just pick it up and use it themselves quite well.

On the reporting side, we use quite a lot of reports and dashboards. This visibility is very beneficial.

What needs improvement?

Playbooks are very good, but on the automation side, they could always improve. Having more variables within the playbook would be useful. It would allow us to have more refined playbooks for the business. It would allow us to take stronger action through a playbook. It will give us confidence to target a particular area of business where our risk tolerance might be higher or lower. We would like to have more granular playbooks.

Further integrations with other products are always beneficial.

For how long have I used the solution?

I have been using it for four years.

What do I think about the stability of the solution?

It has never been down for us, so it is very stable. I would rate it a ten out of ten in terms of stability.

What do I think about the scalability of the solution?

We have never had any scale issues. It has been absolutely fine. I would rate it a ten out of ten for scalability.

How are customer service and support?

Their support is great. Whenever I have called them, the support teams have always been fast to respond. They are always helpful and willing to talk by email, phone, or WebEx. The escalations are always good as well. If we need further support, they are always there to promote that.

I would rate their support a ten out of ten. I do not think it can be improved. It is excellent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had a SIEM from LogRhythm. We almost replaced that entirely. We went for Trend Micro for a lot of reasons. The product was definitely the number one reason. It went through some rigorous testing with us, and we proved it to be very good and helpful to the business. Trend Micro's support model from their sales and delivery and their pricing model just worked for us. They were a good fit with our business.

How was the initial setup?

Deployment on the cloud is always easy. Deploying the agents to the endpoints can take time due to the size of your estate, but it is not a Trend Micro issue. It is purely down to the size of your environment. If you have 1,000 endpoints, it is not going to take as long if you have 100,000 endpoints. It is just a bit of a scale thing. You have got to deploy it out. It is not the worst deployment we have ever seen.

It is fairly straightforward. Cloud-to-cloud gets done in minutes. With all such tools, it is always about how long it is going to take the IT team to deploy the agents to all of their endpoints. It was not a massive issue for us.

We spent a few months getting it working.

What about the implementation team?

We had about four people for implementation and maintenance. We had about 11,000 endpoints. We have offices around the world. We have the UK, India, Canada, Australia, and many others. We have a full global team there.

In terms of maintenance, the cloud does not require maintenance. The rest of it is about looking at the agents in terms of how the agents work, how they are deployed, and whether they are doing what we are expecting.

What was our ROI?

We do not calculate return on investment as such, but we have detected things that we may never have detected in the past. Those things could have turned into an actual real attack. We have probably saved far more than the cost of the system by not having an attack. The cost of being attacked, being exploited, having downtime, and reputation damage would be huge. It easily pays for the product.

What's my experience with pricing, setup cost, and licensing?

It is definitely not cheap. I do believe you get what you pay for to some degree. It is cost-effective. The money we spend on it is justifiable. It is not the most expensive product in the market. It is definitely not the cheapest product in the market. You have got to weigh that off as part of your business risk and understand what the risk to the business is if you do not spend and invest in modern tools like Vision One.

What other advice do I have?

I would definitely recommend this product. We would not be without it. I would definitely recommend doing a proof of concept in your environment. Once you have done that, you will realize the value of it, and once you realize the value of the tool, there is no going back. You would have to purchase it.

I would rate Trend Vision One an eight out of ten. They have room for improvement, but that is not at all unusual. It is still very good, and we would not want to get rid of it any time soon.