Poor Implementation Documentation
What do you like best about the product?
The debugger is pretty great; it allows you to search through API calls extremely quickly.
What do you dislike about the product?
The documentation for setting up Segment is awful. For comparison, I setup the same infrastructure for Rudder Analytics and had only 1 issue that was resolved with a single call to support. Segment, on the other hand, has offered support and many, many meetings have happened but we are still running into the same issues time and time again.
What problems is the product solving and how is that benefiting you?
The goal is to be able to stitch user journeys together in a meaningful way to
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