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From A Jenkins User
What do you like best about the product?
I like the Jenkins pipeline declarative language. It quite groundbreaking.
What do you dislike about the product?
The Jenkins pipeline language still needs more adoption. Some plugins are important but don't have a true pipelines equivalent.
What problems is the product solving and how is that benefiting you?
Fast builds and testing for K8s types of applications
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Cloudbees Enterprise is the best
What do you like best about the product?
The Support which is one of the best. We are able to solve our problems.
What do you dislike about the product?
Some of the features in core and the product
What problems is the product solving and how is that benefiting you?
Scale Jenkins Masters
good response time with tickets and detailed RCA
What do you like best about the product?
cloudbees support is always available for issues and the response time is really good with respect to the severity of the ticket.
What do you dislike about the product?
need more support for open source plugins faster responses for the TR
What problems is the product solving and how is that benefiting you?
problems related to jenkins master performance.
For CI
What do you like best about the product?
Easy to configure pipelines and configuration
What do you dislike about the product?
Build metrics plug-ins not available for on-prem applications. There are third party plug-ins available and not very intuitive
What problems is the product solving and how is that benefiting you?
Build orchestration and deployment
Cloudbees is awesome
What do you like best about the product?
With Cloudbees core we can manger all our master from on console
What do you dislike about the product?
When developing the shared libraries it is difficult to test in local
What problems is the product solving and how is that benefiting you?
managing all the master from on e place
Made our lives easier
What do you like best about the product?
We wrote lots of Groovy scripts and shared libraries for our Jenkins jobs / pipelines.
What do you dislike about the product?
Difficult to setup and configure locally
What problems is the product solving and how is that benefiting you?
Mostly CI, we are getting there with CD I guess.
Provides some simplification of overall jenkins infrastructure, hasn't rolled out widely internally
What do you like best about the product?
It's a managed solution that reassuring to be supported with a support contract and it minimizes the number of jenkins machines we have to manage. Being able to centrally managed users, plugins, and container version from the operation center is useful
What do you dislike about the product?
Sometimes the support issues that we open can take longer to resolve than we'd hope. Once we work with the support team we have adequate support but it seems to take longer to analyze support bundles and issues initially. Managing users and groups is much more difficult than we thought it would be and our workloads and pipelines have proven more difficult to dockerize and migrate them all to cloudbees jenkins from opensource jenkins so we have not seen a widespread adoption fo cloudbees jenkins compared to our separate opensource jenkins farms.
What problems is the product solving and how is that benefiting you?
Centralization of jenkins infrastructure and rolling out tested versions of plugins.
Recommendations to others considering the product:
Evaluate the types of jobs that you have in your environments, if they are already dockerized vs. job dsl written or freestyle jobs, then I think the migration into cloudbees jenkins would be much smoother.
Intel's experience with Cloudbees Jenkins core
What do you like best about the product?
We have been using Cloudees Jenkins onprem for about 1.5 years. The Cloudbees team has been fantastic to work with both from a management/account standpoint and from the support standpoint. They have been very responsive and a great partners.
What do you dislike about the product?
The plugin ecosystem is good, but I'm concerned about how best to manage this at scale in a large organization.
What problems is the product solving and how is that benefiting you?
We already have numerous Jenkins solutions maintained around the company. Teams are looking for a central management solution and support so they can focus on delivery and the IT org can focus on management.
Good tool to check metrics
What do you like best about the product?
I like the insights in performance, deployments KPIs
What do you dislike about the product?
most of features are paid. Little to be tested in free tier
What problems is the product solving and how is that benefiting you?
Having no metrics is like running blind. It´s so important to have metrics
Recommendations to others considering the product:
Ask for a demo first
So far, so not good
What do you like best about the product?
Nothing. All features are available only in paid plans.
What do you dislike about the product?
Everything. I would like to try it out, but can´t do it with core edition.
What problems is the product solving and how is that benefiting you?
I expect to have visibility on deployments and metrics.
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