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Great Service, easy to set up, responsive support
What do you like best about the product?
Support is super responsive, I filed a bug and it was resolved around a week later. Also provided helpful answers to my questions.
What do you dislike about the product?
Documentation is sometimes out of date.
What problems is the product solving and how is that benefiting you?
Setting defaults are not as flexible as I'd like.
Recommendations to others considering the product:
Easy way to do remote configuration that can be managed by non-technical users once set up!
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best tool for automation
What do you like best about the product?
Great product to work on CI & CD. Core helped us a lot with agents.
What do you dislike about the product?
Limitations on images for new tools and technologies.
What problems is the product solving and how is that benefiting you?
We work with various teams. Each team request for new tools and technologies need to be installed. Core solved those problem with instant spinup of agents.
Ability to Manage Jenkins Masters with Ease
What do you like best about the product?
The most helpful feature of Cloudbees Core is the ability to remotely manage upgrades, patches, and plugins from a centralized location. We can also pull valuable metrics from the dashboard.
What do you dislike about the product?
There is a need to setup a kubernetes cluster to realizes some of the features.
What problems is the product solving and how is that benefiting you?
We want to be able to manage plugins and upgrades from a centralized location. This helps with maintenance and operation of our build infrastructure.
It solves many problems and opens up new ones
What do you like best about the product?
scale, containerization, and then more characters to satisfy the minimum
What do you dislike about the product?
tracking all the moving parts requires adding more layers of tools/expertise
What problems is the product solving and how is that benefiting you?
ability to scale to properly support our 2000 users
Solid Product
What do you like best about the product?
Easy to use, flexible user interface make managing dozens of builds much easier
What do you dislike about the product?
Lacks icon/indicator to see the types of builds in one screen without having to drill into the config
What problems is the product solving and how is that benefiting you?
Helps with larger development team.
Dev Ops lead leveraging Jenkins for CI
What do you like best about the product?
Whenever there is an issue, we can get the support asap. When we migrated from AEDC Jenkins to OnPrem Jenkins couple of years back, we had to migrate all the jobs, Jenkins support worked wirh us closely.
What do you dislike about the product?
Recreating the actual issue by the cloudbees engineer because Amex has a complex setup and thousands of builds. It is not easy to recreate the issue easily from any environment so we had to provide the logs, meet through webex to explain the actual issue.
What problems is the product solving and how is that benefiting you?
As an enterprise team, it is important to maintain the system up and resolve the issues.
We have many templates created for each functionality, we are moving towards Jenkins pipeline to make the workflow easy anbd customizable for the end users.
We have many templates created for each functionality, we are moving towards Jenkins pipeline to make the workflow easy anbd customizable for the end users.
Recommendations to others considering the product:
Pipeline in Jenkins is preferable than other pipelines.
I have had a wonderful experience using Cloudbees Jenkins Core
What do you like best about the product?
Lesser time spent on coding pipelines
Lots of manageable plugins
Lots of manageable plugins
What do you dislike about the product?
UI needs to be improved: offer dashboarding options
What problems is the product solving and how is that benefiting you?
deployment pipelines: its robust, fast and has helped to track issues
CloudBees Core Performance
What do you like best about the product?
I really like the scalability of this application as it is natively build for Kubenetes and uses phemerol agents to build
What do you dislike about the product?
Little complex in understanding operation center when compared to oss jenkins
What problems is the product solving and how is that benefiting you?
Scalabilyt and flexibility
Support when you need it
What do you like best about the product?
When dealing with cloudbees support my team and I have been overly impressed by the quick response and escalation of cases to the correct department. With the fast responses we are able to resolve issues the same day and continue to be productive when with most companies we wait a day or two just to hear back.
What do you dislike about the product?
I don't think there's anything we dislike about the cloudbees support as the only cases which we have not been resolved have been due to using third party plugins that have known bugs.
What problems is the product solving and how is that benefiting you?
We have been working with CloudBees support to help us move our outdated freestyle jobs into pipeline and support for bugs that we find. Having a fast turn around has been huge for us so we're not keeping developers waiting even longer for build results.
Recommendations to others considering the product:
Support is quick and also provides training which is a huge help when on-boarding new people
Cloudbees support has been amazing helping us move forward in our CI CD Journey
What do you like best about the product?
The quick responses that we get from support and their willingness to work through some of the challenges that we have internally within our organization has been amazing. They are even able to help us implement some of our crazy ideas are we move forward in our journey to real CI CD self service
What do you dislike about the product?
Really looking for faster support for more seamless repository options. currently we are utilizing gitlab and need builds to be spun up on the fly. We know that the functionality is on the horizon, but want to make sure that support for the solution like gitlabs being integrated into SDM (didnt see it on the early roadmap for SDM)
What problems is the product solving and how is that benefiting you?
really having a self service model at our company. They are helping us realize our goal of allowing development teams the ability to spin up their own jenkins builds without coming to our team so that we can work on automating more pipelines
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