Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce allows better ability to keep track of prospecting and sales records
What do you like best about the product?
I like that Salesforce seems to have an easy to use field for every piece of information a seller would find useful
What do you dislike about the product?
I don't like that Salesforce integrations with other apps usually takes a while and is not intuitive
What problems is the product solving and how is that benefiting you?
Salesforce is solving the problem of having to communicate within the organization information of customers in an effective way
Impeccable Tool
What do you like best about the product?
We use Salesforce in our organisation to track the achievements and have a overview of incentives scheme .There are n numbers of uses are there .Its very transparent and we can easily check the real time performances and we can easily achieve our goals .Salesforce plays a vital rol in terms of managing revenues and incentives .It motivates to achieve the expected target and fairness in the Evaluation. and we can also complete task as we are getting proper nptifications
What do you dislike about the product?
It slow downs sometimes .
Dasboard creates some severe problems sometimes
Dasboard creates some severe problems sometimes
What problems is the product solving and how is that benefiting you?
It helps to reduce the work load
it gives clear Visibility
It shows the proper data
it gives clear Visibility
It shows the proper data
FORCE OF SALESDORCE
What do you like best about the product?
The compatibility drives easy-to-reach leads polls and can give us details on every piece of information from past to present activities; it also helps in day-to-day tasks and makes lead management easier.
What do you dislike about the product?
The reminder setup could be more straightforward since it helps with the proper follow-ups
apart from this, they can make more convenience for the lead information data set
apart from this, they can make more convenience for the lead information data set
What problems is the product solving and how is that benefiting you?
The compatibility drives easy-to-reach leads polls and can give us details on every piece of information from past to present activities; it also helps in day-to-day tasks and makes lead management easier.
Extremely user-friendly and effortless
What do you like best about the product?
Salesforce Cloud keeps a tab on tracking activities and leads accounts in a concise manner that does not require opening multiple tabs to evaluate information while using the application
What do you dislike about the product?
I wish we don't get the HTML transcript while accidentally pressing the wrong key and that we also have better access to thoroughly monitor the date and time with proper comments on the page.
What problems is the product solving and how is that benefiting you?
Salesforce enables easy monitoring and tracking of activities on a lead account. Also, the notification for new tasks helps me keep track of my upcoming activities an hour prior. Moreover, access to the previous actions and comments also helps out.
Salesforce is lackluster
What do you like best about the product?
Reporting features appear to be strong. It is pretty customizable, but you better have an inhouse team who understands your needs and can help. People love it, and I am still on the fence.
What do you dislike about the product?
That there is no calling feature within Salesforce. The fact that this is not there for easy outreach for SDR teams is very surprising to me, given it's sophistication level. It appears that Salesforce is better for reporting and maintaining pipelines than cultivating leads or calling, which is a bummer. It's also challenging to even add your photo or email signature. I'm disappointed.
What problems is the product solving and how is that benefiting you?
It is solving our multiple CRM issue, as all teams are moving to Salesforce, however, it is taking a long time to set up for the various teams and how we need it to work for us.
Helpful for documenting communication with accounts
What do you like best about the product?
I like that it documents the emails that I sent to accounts. And it's helpful that the phone dial is connected to my Zoom account because it helps eliminate a little time since it starts to log a call for me.
What do you dislike about the product?
It would be nice if the integration between Salesforce and Zoom worked for text messages. As of now, I have to copy the text I send into a log a call for an account in Salesforce. It would be nice if it used the phone number to also start creating a log a call option or an option similar to it. It would also be nice if I didn't have to reconnect it to my Gmail account every morning (as in logging into Salesforce).
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud eliminates double entry for emails I send to accounts. It also helps when I log a call because Salesforce is also connected to my Zoom account, so I have fewer clicks to log a call.
good platform
What do you like best about the product?
Salesforce is so customizable that I can't think of situations where you couldn't configure the tool to do what you need. If Salesforce hasn't developed the capability itself, there is a marketplace where anyone else can develop and upload their solution for others to use as well. Also, due to Salesforce's success and size, almost every other app/software that you can think of has or is working on an integration with Salesforce
What do you dislike about the product?
Salesforce has been designed on the basis of "Clicks, not code". So anyone willing to learn the Salesforce user interface (which is quite good as far as management software platforms go) is able to become a Salesforce user or even a Salesforce administrator. You don't have to know coding language to work in the Salesforce environment.
What problems is the product solving and how is that benefiting you?
Customization
Security
Declarative configuration, coding experience not required for most administration
Provides flexibility for one to customize for any given business and/or sales process
Security
Declarative configuration, coding experience not required for most administration
Provides flexibility for one to customize for any given business and/or sales process
Useful CRM - classic
What do you like best about the product?
Salesforce CRM is almost incumbent in SaaS and Cloud Solutions Sales. Everyone complains about it not being clean but have you ever seen a 100% clean CRM? The chatter function is great / reporting is excellent and you can find a lot in your CRM if you know how to work with it.
What do you dislike about the product?
Unnecessary complexity while creating dashboards. Plus some tools require *in our case* a lot of approvals but this will depend on your customized setup. The gist is you can't avoid CRM so use the best you can.
What problems is the product solving and how is that benefiting you?
We keep track of our sales opportunities, and prospecting activities. I love that it has direct integration with our sales engagement platform, Salesloft - the least amount of time I need to use Excel, the better.
over all it was good with some corrections
What do you like best about the product?
The overall experience and the comfortability to work on a smoother base there is an excellent mode to operate the general updates are good, and I like the overall workflow.
What do you dislike about the product?
The UI is a little outdated, and the crash that happens in between on top of that some times it's dificult to manage the log inn, and some of the filters will not work
What problems is the product solving and how is that benefiting you?
I can work from any were in the world , the remort work option is really good thank you for that this is realy convinent the the smooth flow is good and direct call
Easy to learn & friendly to work
What do you like best about the product?
Its a very user-friendly application for lead management, easy to learn, and you can plan your work on a daily basis with the effective schedules
What do you dislike about the product?
No such dislikes about salesforce, wishing to be a little bit fast
What problems is the product solving and how is that benefiting you?
Lead management is a huge issue, but after starting using salesforce is a straightforward task to manage all the leads with effective timely schedules , tasks , activity and everything
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